Writing User Stories - Vertical Slicing ✍️
Splitting large user stories into smaller user stories appropriately is one action that a team can do to improve their scrum workflow.
Not only are smaller stories easier to understand and therefore easier to estimate, but their smaller size makes them inherently less risky!
When attempting to split a user story, it is more desirable to split a user story into a slice vertically rather than horizontally.
A Vertical vs Horizontal Slice🍰
If a user story is broken down vertically, they are broken down in such a way that smaller items still result in working, demonstrable, software, or a specific working feature useful for the user.
✅ “User stories should be small enough to complete in one iteration”,
✅ “Each separate user story should have measurable business value.”
A vertical slice means it contains a bit of every layer of the system / ‘Cake’.
Our system, has basic 3 layers to the ‘Cake’:
1) UI/UX;
2) Domain (i.e. logic);
3) Data (e.g. file storage, blob, database…).
If a user story is broken down horizontally, it decomposes problems into technical layers. This may seem to match well with the technical skills of team members, i.e. they’re split amongst a database specialist, a UI specialist etc… but each user story can’t deliver the value to the end customer! At least not without interaction or integration with other layers, components, or other building blocks of the software system i.e. other user stories.
It is like slicing a cake horizontally, which does not allow for users to have the perfect bite :)
Click for detailed study
#UserStories #Agile #BusinessAnalysis #UserExperience
Splitting large user stories into smaller user stories appropriately is one action that a team can do to improve their scrum workflow.
Not only are smaller stories easier to understand and therefore easier to estimate, but their smaller size makes them inherently less risky!
When attempting to split a user story, it is more desirable to split a user story into a slice vertically rather than horizontally.
A Vertical vs Horizontal Slice
If a user story is broken down vertically, they are broken down in such a way that smaller items still result in working, demonstrable, software, or a specific working feature useful for the user.
✅ “User stories should be small enough to complete in one iteration”,
✅ “Each separate user story should have measurable business value.”
A vertical slice means it contains a bit of every layer of the system / ‘Cake’.
Our system, has basic 3 layers to the ‘Cake’:
1) UI/UX;
2) Domain (i.e. logic);
3) Data (e.g. file storage, blob, database…).
If a user story is broken down horizontally, it decomposes problems into technical layers. This may seem to match well with the technical skills of team members, i.e. they’re split amongst a database specialist, a UI specialist etc… but each user story can’t deliver the value to the end customer! At least not without interaction or integration with other layers, components, or other building blocks of the software system i.e. other user stories.
It is like slicing a cake horizontally, which does not allow for users to have the perfect bite :)
Click for detailed study
#UserStories #Agile #BusinessAnalysis #UserExperience
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How a Business Analyst Can Help a Project Manager 🙌🏻
At a meetup on May 14, Olga Kletskina will share a few scenarios of how a business analyst can help in establishing processes related to backlog management and communication within and beyond the team.
We stand for a practice-based approach – the speech is based on the speaker’s first-hand experience 🤩
🎟 Register here
⏰ Time: 19:00 (Minsk time)/18:00 (CET)
🕒 Duration: 1 hour
🗣 Language: Russian
📍 Offline: Andersen’s office in Minsk
💻 Online: The link to the stream will be sent to your email specified in the registration form
Join Andersen IT Community:
📱 BA/SA LinkedIn
At a meetup on May 14, Olga Kletskina will share a few scenarios of how a business analyst can help in establishing processes related to backlog management and communication within and beyond the team.
We stand for a practice-based approach – the speech is based on the speaker’s first-hand experience 🤩
🎟 Register here
⏰ Time: 19:00 (Minsk time)/18:00 (CET)
🕒 Duration: 1 hour
🗣 Language: Russian
📍 Offline: Andersen’s office in Minsk
💻 Online: The link to the stream will be sent to your email specified in the registration form
Join Andersen IT Community:
📱 BA/SA LinkedIn
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Hi everyone! Last week we had the pleasure to participate in a fantastic Business Analysis Meet Up in collaboration with IIBA Poland Chapter at vibrant Andersen Lab space 🙌
Together, we explored the evolving role of Business Analysts and the real impact of AI on business analysis. The discussions were thought-provoking.
A special thank to Tomasz Plebański and Sviatlana Varabyova for contributed their expertise and perspectives.
If you couldn’t attend or want to revisit the highlights - please, here is a full event recording here:
▶️ https://lnkd.in/dSVWkqep
Thank you once again to all attendees, partners, and the IIBA team for making this event a success. Let’s move beyond the buzzwords and focus on meaningful change together! 🙂
#AI #Innovation #IIBA #BusinessAnalysis #ProfessionalGrowth
Together, we explored the evolving role of Business Analysts and the real impact of AI on business analysis. The discussions were thought-provoking.
A special thank to Tomasz Plebański and Sviatlana Varabyova for contributed their expertise and perspectives.
If you couldn’t attend or want to revisit the highlights - please, here is a full event recording here:
▶️ https://lnkd.in/dSVWkqep
Thank you once again to all attendees, partners, and the IIBA team for making this event a success. Let’s move beyond the buzzwords and focus on meaningful change together! 🙂
#AI #Innovation #IIBA #BusinessAnalysis #ProfessionalGrowth
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Hi Analysts,
Today We'd like to share some DOs and DON'Ts for BAs from experience.
"DO"s and "DON'T"s for Business Analysts:
1. DO
your research all the time. Technology and technical solutions are always evolving and you can find answers to your questions by researching.
2. DON'T
work as a call-center operator. Don't repeat the customer's words and do what they say without analyzing and verifying that it's really valuable. If you can't translate requirements into actionable items, you should improve it first.
3. DO
communicate with team often while you are still working on your output. Before presenting the solution to the team, always have their opinion, especially, tech team. Some solutions may not fit your project.
4. DON'T
set up meeting with stakeholders until you clearly set objectives from the meeting and know what questions to ask. Otherwise, you will have a chaotic picture of requirements.
5. DO
take notes. Because it's not only helpful to understand better, but also memorize the topics afterwards.
Note: Handwriting helps to memorize things much better.
6. DON'T
make extremely complicated diagrams just to use cool elements. Simpler the better for understanding.
#BATips #BusinessAnalyst #BACommunity #AnalystHub
Today We'd like to share some DOs and DON'Ts for BAs from experience.
"DO"s and "DON'T"s for Business Analysts:
1. DO
your research all the time. Technology and technical solutions are always evolving and you can find answers to your questions by researching.
2. DON'T
work as a call-center operator. Don't repeat the customer's words and do what they say without analyzing and verifying that it's really valuable. If you can't translate requirements into actionable items, you should improve it first.
3. DO
communicate with team often while you are still working on your output. Before presenting the solution to the team, always have their opinion, especially, tech team. Some solutions may not fit your project.
4. DON'T
set up meeting with stakeholders until you clearly set objectives from the meeting and know what questions to ask. Otherwise, you will have a chaotic picture of requirements.
5. DO
take notes. Because it's not only helpful to understand better, but also memorize the topics afterwards.
Note: Handwriting helps to memorize things much better.
6. DON'T
make extremely complicated diagrams just to use cool elements. Simpler the better for understanding.
#BATips #BusinessAnalyst #BACommunity #AnalystHub
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🤝 MeetUp Recap: How Can a Business Analyst Help a Project Manager?
Yesterday, we had the pleasure of conducting a fantastic Meet up with our speaker Olga Kletskina on the topic “How Can a Business Analyst Help a Project Manager?”
💡 Here are the key takeaways from our discussion to point out:
✅Business Analysts (BAs) and Project Managers (PMs) have many overlapping areas within a project, which means constant collaboration is essential.
✅Both BAs and PMs regularly rely on each other’s support and expertise to achieve project goals.
✅Effective interaction between BAs and PMs directly influences project processes, the planning and delivery of functionality, and the quality of the final product.
✅The most important aspect of BA–PM collaboration is mutual respect, clear communication of requests with explanations, and alignment of expectations and deadlines.
A huge thank to you Olga for the engaging performance, sharing your expertise with our community, and to everyone who joined the discussion as well! Let’s continue fostering strong collaboration between BAs and PMs to drive our projects to success.
If you still have questions after the meetup, this is the best time and place to ask - drop them in the comments below!
#BusinessAnalysis #ProjectManagement #Teamwork #Collaboration #MeetUp #BACommunity #ProfessionalGrowth
Yesterday, we had the pleasure of conducting a fantastic Meet up with our speaker Olga Kletskina on the topic “How Can a Business Analyst Help a Project Manager?”
💡 Here are the key takeaways from our discussion to point out:
✅Business Analysts (BAs) and Project Managers (PMs) have many overlapping areas within a project, which means constant collaboration is essential.
✅Both BAs and PMs regularly rely on each other’s support and expertise to achieve project goals.
✅Effective interaction between BAs and PMs directly influences project processes, the planning and delivery of functionality, and the quality of the final product.
✅The most important aspect of BA–PM collaboration is mutual respect, clear communication of requests with explanations, and alignment of expectations and deadlines.
A huge thank to you Olga for the engaging performance, sharing your expertise with our community, and to everyone who joined the discussion as well! Let’s continue fostering strong collaboration between BAs and PMs to drive our projects to success.
If you still have questions after the meetup, this is the best time and place to ask - drop them in the comments below!
#BusinessAnalysis #ProjectManagement #Teamwork #Collaboration #MeetUp #BACommunity #ProfessionalGrowth
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🤝 Understanding the Role of a Project Manager and Their Collaboration with Business Analysts
In our recent Meetup, we explored the vital collaboration between Project Managers (PMs) and Business Analysts (BAs). To deepen our understanding, let’s take a closer look at who a Project Manager is, their core responsibilities, and how they work together with BAs to ensure project success.
Who is a Project Manager?
According to PMBOK®, a Project Manager is the person appointed to lead the project team and is responsible for achieving the project’s objectives. The PM manages the project team to meet goals and stakeholder expectations while balancing competing project constraints with available resources.
Key Knowledge Areas of a Project Manager (PMBOK®):
🔹Project Integration Management
🔹Project Scope Management
🔹Project Schedule Management
🔹Project Cost Management
🔹Project Quality Management
🔹Project Resource Management
🔹Project Communications Management
🔹Project Risk Management
🔹Project Procurement Management
🔹Project Stakeholder Management
Core Responsibilities of a Project Manager:
🔸Planning and defining the project scope, schedule, and budget
🔸Leading and managing the project team
🔸Executing the project plan and monitoring progress
🔸Managing communications and stakeholder expectations
🔸Identifying and mitigating risks
🔸Overseeing quality and procurement processes
🔸Reporting on project status and ensuring timely delivery
How Do Project Managers and Business Analysts Collaborate?
✅ PMs and BAs have overlapping areas in projects, requiring constant interaction and mutual support.
✅ BAs help define clear requirements and translate business needs into actionable items, supporting PMs in scope and stakeholder management.
✅ Their collaboration directly impacts process optimization, functional delivery planning, and product quality assurance.
✅ Effective communication, mutual respect, clear requests with reasoning, and aligned expectations and deadlines are the foundation of their partnership.
Together, PMs and BAs form a powerful tandem that drives project success by combining strategic planning with detailed analysis and communication.
#ProjectManagement #BusinessAnalysis #PMBOK #Teamwork #Collaboration #ITProjects #BACommunity #ProjectSuccess #Leadership #StakeholderManagement
In our recent Meetup, we explored the vital collaboration between Project Managers (PMs) and Business Analysts (BAs). To deepen our understanding, let’s take a closer look at who a Project Manager is, their core responsibilities, and how they work together with BAs to ensure project success.
Who is a Project Manager?
According to PMBOK®, a Project Manager is the person appointed to lead the project team and is responsible for achieving the project’s objectives. The PM manages the project team to meet goals and stakeholder expectations while balancing competing project constraints with available resources.
Key Knowledge Areas of a Project Manager (PMBOK®):
🔹Project Integration Management
🔹Project Scope Management
🔹Project Schedule Management
🔹Project Cost Management
🔹Project Quality Management
🔹Project Resource Management
🔹Project Communications Management
🔹Project Risk Management
🔹Project Procurement Management
🔹Project Stakeholder Management
Core Responsibilities of a Project Manager:
🔸Planning and defining the project scope, schedule, and budget
🔸Leading and managing the project team
🔸Executing the project plan and monitoring progress
🔸Managing communications and stakeholder expectations
🔸Identifying and mitigating risks
🔸Overseeing quality and procurement processes
🔸Reporting on project status and ensuring timely delivery
How Do Project Managers and Business Analysts Collaborate?
✅ PMs and BAs have overlapping areas in projects, requiring constant interaction and mutual support.
✅ BAs help define clear requirements and translate business needs into actionable items, supporting PMs in scope and stakeholder management.
✅ Their collaboration directly impacts process optimization, functional delivery planning, and product quality assurance.
✅ Effective communication, mutual respect, clear requests with reasoning, and aligned expectations and deadlines are the foundation of their partnership.
Together, PMs and BAs form a powerful tandem that drives project success by combining strategic planning with detailed analysis and communication.
#ProjectManagement #BusinessAnalysis #PMBOK #Teamwork #Collaboration #ITProjects #BACommunity #ProjectSuccess #Leadership #StakeholderManagement
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How to create Web3 products with $100M+ ARR? 💡
On May 20 at 18:00 (CET), Andersen is hosting an online meetup with Maxim Krasnov, Founder of Coinstruct.tech and a blockchain economist.
We will discuss:
— Web3 trends and prospects: which products generate $100M+ per year;
— How to choose blockchain infrastructure: Ethereum, Solana, TON, L1 vs L2;
— Smart contract frameworks: ERC-20, ERC-721, ERC-1155, ERC-4626 and their optimization;
— Assets in Web3 (FT and NFT);
— Business models & Go-to-market for a blockchain-based startup.
The meetup will be useful for: startup founders, CTOs, product managers, Web3 developers, investors, and everyone building blockchain projects.
🎟 Register here
⏰ Time: 18:00 (CET)
🕒 Duration: 1 hour
🗣 Language: English
💻 Online: We'll send the streaming link to the email provided during registration
See you!
On May 20 at 18:00 (CET), Andersen is hosting an online meetup with Maxim Krasnov, Founder of Coinstruct.tech and a blockchain economist.
We will discuss:
— Web3 trends and prospects: which products generate $100M+ per year;
— How to choose blockchain infrastructure: Ethereum, Solana, TON, L1 vs L2;
— Smart contract frameworks: ERC-20, ERC-721, ERC-1155, ERC-4626 and their optimization;
— Assets in Web3 (FT and NFT);
— Business models & Go-to-market for a blockchain-based startup.
The meetup will be useful for: startup founders, CTOs, product managers, Web3 developers, investors, and everyone building blockchain projects.
🎟 Register here
⏰ Time: 18:00 (CET)
🕒 Duration: 1 hour
🗣 Language: English
💻 Online: We'll send the streaming link to the email provided during registration
See you!
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✅ The AI Supply Chain: What Every Business Analyst Should Know
A recent paper from the Bank for International Settlements (BIS, No. 154) outlines a five-layered supply chain behind modern artificial intelligence systems. Understanding this structure is essential for anyone working with AI integration, risk management, or strategic tech procurement.
5️⃣ The five layers include:
1. Hardware – This is the computing foundation: GPUs, TPUs, and other specialized chips required for AI training. The market is highly concentrated, with Nvidia holding over 90% of the data center GPU market.
2. Cloud Infrastructure – Providers like AWS, Microsoft Azure, and Google Cloud dominate global access to AI-scale computing power. Switching between platforms is costly, reinforcing vendor lock-in and limiting competition.
3. Training Data – The “raw materials” of AI. With high-quality public data becoming scarce, large firms increasingly rely on proprietary data ecosystems. This gives big tech companies with extensive user data a structural advantage.
4. Foundation Models – These are the general-purpose large language models (LLMs) that underpin most AI applications. While over 300 models exist, just a few players (OpenAI, Google, Anthropic, Meta) control the majority of market share due to high entry costs and strong first-mover advantages.
5. Applications – End-user tools like ChatGPT or Copilot represent the final stage. Even here, the market exhibits “winner-takes-most” dynamics, raising long-term questions about user choice and innovation paths.
The report warns that this concentration—especially in the hardware and cloud layers—poses systemic risks: reduced competition, heightened cybersecurity exposure, and dependencies that could affect financial and operational stability globally.
For organizations building AI strategies, these dynamics should be considered carefully. Who controls your inputs, infrastructure, and tools increasingly shapes not just performance and cost, but also resilience and strategic independence.
🔥 BIS concludes that addressing these risks will require both stronger regulation and greater international cooperation. But for now, the business community must navigate an ecosystem increasingly shaped by a small number of dominant players.
#ArtificialIntelligence #BusinessAnalysis
#AIInfrastructure
A recent paper from the Bank for International Settlements (BIS, No. 154) outlines a five-layered supply chain behind modern artificial intelligence systems. Understanding this structure is essential for anyone working with AI integration, risk management, or strategic tech procurement.
5️⃣ The five layers include:
1. Hardware – This is the computing foundation: GPUs, TPUs, and other specialized chips required for AI training. The market is highly concentrated, with Nvidia holding over 90% of the data center GPU market.
2. Cloud Infrastructure – Providers like AWS, Microsoft Azure, and Google Cloud dominate global access to AI-scale computing power. Switching between platforms is costly, reinforcing vendor lock-in and limiting competition.
3. Training Data – The “raw materials” of AI. With high-quality public data becoming scarce, large firms increasingly rely on proprietary data ecosystems. This gives big tech companies with extensive user data a structural advantage.
4. Foundation Models – These are the general-purpose large language models (LLMs) that underpin most AI applications. While over 300 models exist, just a few players (OpenAI, Google, Anthropic, Meta) control the majority of market share due to high entry costs and strong first-mover advantages.
5. Applications – End-user tools like ChatGPT or Copilot represent the final stage. Even here, the market exhibits “winner-takes-most” dynamics, raising long-term questions about user choice and innovation paths.
The report warns that this concentration—especially in the hardware and cloud layers—poses systemic risks: reduced competition, heightened cybersecurity exposure, and dependencies that could affect financial and operational stability globally.
For organizations building AI strategies, these dynamics should be considered carefully. Who controls your inputs, infrastructure, and tools increasingly shapes not just performance and cost, but also resilience and strategic independence.
🔥 BIS concludes that addressing these risks will require both stronger regulation and greater international cooperation. But for now, the business community must navigate an ecosystem increasingly shaped by a small number of dominant players.
#ArtificialIntelligence #BusinessAnalysis
#AIInfrastructure
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🎯 Giveaway of 3-month Telegram Premium!
Do you want to upgrade your Telegram and use all its premium features for free? We’ve got a chance for you! 🎉
📌 How to participate?
Just subscribe to the community’s channels on Telegram, and you’ll automatically become part of the giveaway!
🎁 On June 6, Telegram will randomly select three lucky winners who will receive a 3-month Premium subnoscription! 😎
🚀 Take part and enjoy all Premium benefits!
🔗 Details and the link to participate are here: link
Don’t miss your chance – join the giveaway now! 💥
Do you want to upgrade your Telegram and use all its premium features for free? We’ve got a chance for you! 🎉
📌 How to participate?
Just subscribe to the community’s channels on Telegram, and you’ll automatically become part of the giveaway!
🎁 On June 6, Telegram will randomly select three lucky winners who will receive a 3-month Premium subnoscription! 😎
🚀 Take part and enjoy all Premium benefits!
🔗 Details and the link to participate are here: link
Don’t miss your chance – join the giveaway now! 💥
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AI tools are starting to outnumber our Jira tickets. But which ones actually help, and which ones just look cool in demos?
I tested 5 AI tools that can make a business analyst’s life easier, from handling meetings to building mockups.
I put all my thoughts into a carousel. 🎠
Swipe through and drop your favorite tools in the comments 👇
#AITools #BusinessAnalysis #ChatGPT #ProductivityTools #TechForBusiness #WorkSmarter #AIInBusiness #BAtips
#BAtools
I tested 5 AI tools that can make a business analyst’s life easier, from handling meetings to building mockups.
I put all my thoughts into a carousel. 🎠
Swipe through and drop your favorite tools in the comments 👇
#AITools #BusinessAnalysis #ChatGPT #ProductivityTools #TechForBusiness #WorkSmarter #AIInBusiness #BAtips
#BAtools
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BA Community is going to IREB exploRE 2025 🤝
Several of our talented Business Analysts from BA Community are gearing up to attend IREB exploRE 2025 in Wrocław on May 30th! 🧑💻
IREB exploRE, organized with the support of IREB Polish Local Community, is a must-attend for anyone interested in digital product discovery, systems design, and stakeholder collaboration, and we’re excited to be part of it.
As a community, we’re proud to support this leading international conference for requirements engineers, business analysts, and software/system engineers. Our members will be exploring the latest trends, deepening their knowledge of IREB standards, and connecting with industry experts and peers.
Stay tuned for updates and inspiring stories from the conference floor!
#BACommunity #IREBexplore2025 #BusinessAnalysis #RequirementsEngineering #AndersenIT #LearningTogether #ProfessionalDevelopment
Several of our talented Business Analysts from BA Community are gearing up to attend IREB exploRE 2025 in Wrocław on May 30th! 🧑💻
IREB exploRE, organized with the support of IREB Polish Local Community, is a must-attend for anyone interested in digital product discovery, systems design, and stakeholder collaboration, and we’re excited to be part of it.
As a community, we’re proud to support this leading international conference for requirements engineers, business analysts, and software/system engineers. Our members will be exploring the latest trends, deepening their knowledge of IREB standards, and connecting with industry experts and peers.
Stay tuned for updates and inspiring stories from the conference floor!
#BACommunity #IREBexplore2025 #BusinessAnalysis #RequirementsEngineering #AndersenIT #LearningTogether #ProfessionalDevelopment
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Hey, Community 🙌
Finally we’re excited to share that members of our BA Community recently attended IREB exploRE 𝟮𝟬𝟮𝟱 in 𝗪𝗿𝗼𝗰ł𝗮𝘄 together! It was a fantastic opportunity for us to connect, learn, and exchange ideas with industry experts and fellow professionals.
We gathered a wealth of valuable information on:
🔸AI & Innovation;
🔸RE techniques;
🔸Roles & collaboration;
🔸Career development;
🔸Industry insights.
We’ll be sharing these learnings and useful materials in upcoming posts with you - stay tuned!
📱 Learn more on LinkedIn - Analyst Hub
#BACommunity #IREBexplore2025 #BusinessAnalysis #RequirementsEngineering #ProfessionalGrowth #Networking #EventRecap
Finally we’re excited to share that members of our BA Community recently attended IREB exploRE 𝟮𝟬𝟮𝟱 in 𝗪𝗿𝗼𝗰ł𝗮𝘄 together! It was a fantastic opportunity for us to connect, learn, and exchange ideas with industry experts and fellow professionals.
We gathered a wealth of valuable information on:
🔸AI & Innovation;
🔸RE techniques;
🔸Roles & collaboration;
🔸Career development;
🔸Industry insights.
We’ll be sharing these learnings and useful materials in upcoming posts with you - stay tuned!
#BACommunity #IREBexplore2025 #BusinessAnalysis #RequirementsEngineering #ProfessionalGrowth #Networking #EventRecap
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📊 Why digital skills matter when designing IT solutions — and how to use EU data to guide implementation strategy
When rolling out new IT solutions — from self-service portals to AI-driven tools or enterprise platforms — how much does it matter if end users are digitally skilled? The answer: it’s critical.
Recent Eurostat data reveals that in 2023, 44% of EU citizens still lacked basic digital skills, despite over 90% using the internet weekly.
The gap between countries is striking:
• Netherlands (83%), Finland (82%), Ireland (73%) — high digital readiness. Here, more complex interfaces, automation, and minimal onboarding are feasible.
• Romania (27%), Bulgaria (36%), Türkiye (33%) — solutions need to be simplified, with stronger onboarding, support structures, and potentially hybrid offline channels.
📌 What does this mean for business and systems analysts?
▪️ You should integrate digital skills data into your IT rollout and UX strategy — from user flows and content design to training needs and feedback loops.
▪️ These statistics are early indicators of market maturity and help define realistic adoption scenarios.
▪️ Even within the EU, the difference between countries spans over 50 percentage points.
Example: You’re deploying an e-government platform in Croatia (59%) and Czechia (69%). A 10-point gap may not seem huge, but it can significantly affect decisions on UI complexity, communication strategy, and support materials.
📈 Don’t overlook the “human factor” in digital transformation. It’s measurable — and right now, this data can help you design smarter, more inclusive IT systems.
#DigitalInclusion #UXStrategy #EUGovTech
When rolling out new IT solutions — from self-service portals to AI-driven tools or enterprise platforms — how much does it matter if end users are digitally skilled? The answer: it’s critical.
Recent Eurostat data reveals that in 2023, 44% of EU citizens still lacked basic digital skills, despite over 90% using the internet weekly.
The gap between countries is striking:
• Netherlands (83%), Finland (82%), Ireland (73%) — high digital readiness. Here, more complex interfaces, automation, and minimal onboarding are feasible.
• Romania (27%), Bulgaria (36%), Türkiye (33%) — solutions need to be simplified, with stronger onboarding, support structures, and potentially hybrid offline channels.
📌 What does this mean for business and systems analysts?
▪️ You should integrate digital skills data into your IT rollout and UX strategy — from user flows and content design to training needs and feedback loops.
▪️ These statistics are early indicators of market maturity and help define realistic adoption scenarios.
▪️ Even within the EU, the difference between countries spans over 50 percentage points.
Example: You’re deploying an e-government platform in Croatia (59%) and Czechia (69%). A 10-point gap may not seem huge, but it can significantly affect decisions on UI complexity, communication strategy, and support materials.
📈 Don’t overlook the “human factor” in digital transformation. It’s measurable — and right now, this data can help you design smarter, more inclusive IT systems.
#DigitalInclusion #UXStrategy #EUGovTech
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