#Useful_Language
#Presentation

✴️ #GREETING
🔹Good morning/afternoon. I'm ...
🔹Hello, everyone. Nice to see you again.
🔹Hi, I'm .... Good to see you all.

✴️ #TOPIC
🔹My subject today is our new product launch.
🔹I'd like to talk to you about the bonus scheme.
🔹I'm going to talk about our sales strategy.
🔹The subject of my presentation is overseas expansion.

✴️ #PLAN_OF_THE_TALK
🔹️There are three parts to my presentation.
🔹️My presentation is in three sections.
Firstly, ...
Secondly, ...
Finally, ...

✴️ #AIMS
🔹️By the end of my presentation, you will have a clear idea of the new system.
🔹️By the end of my talk, you will understand how/why this benefits us all.
🔹️At the end of the presentation, you will know more about the direction we plan to take.

🌍 @baranVIPenglish

19 #Social_Networking_Sites

Watch the interview with Ros Pomeroy, a management consultant, talking about social networking sites.

1⃣ Which of the social networking sites does she use?
2⃣ Which two advantages and one disadvantage of social networking does she mention?
3⃣ Which ways of business communication does she like or not like?

#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

20 #Making_Arrangement

In this video, four people are making arrangements by phone. Match each call (1-4) to the correct situation (a-d).

a) changing an existing appointment
b) apologising for missing an appointment
c) making an appointment
d) suggesting an alternative day

#Market_Leader #conversation #elementary #telephoning

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

#Useful_Language
#Making_Arrangements

✴️#ASKING
What time is good for you?
What's a good day for you?
What time/day suits you?

✴️#AGREEING
I can make five o'clock on Wednesday.
I can do next Monday.
Tuesday the fifth is fine for me.

✴️#SUGGESTING_A_DIFFERENT_TIME
How about 4.15?
Is July 28th OK for you?

✴️#DECLINING
I'm afraid I can't make August 2nd.
I'm sorry, I can't do Thursday afternoon.

✴️#APOLOGISING
I'm sorry I missed our meeting at 9.30 / on Tuesday.
Sorry I didn't make it on time.

✴️#GIVING_AN_EXCUSE
My flight was late.
The traffic was very bad.
I'm afraid I was delayed/unwell, etc.

🌍 @baranVIPenglish

21 #Cultural_Mistakes

Listen to Liz, Jeremy and Ros talking about cultural mistakes.

Which speaker ...
1⃣ was working in East Africa?
2️⃣ was working with a Dutch colleague?
3️⃣ got straight down to business?
4️⃣ writes long e-mails?
5⃣ often adds funny comments in e-mails?
6⃣ thought a colleague was abrupt and rude?

#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

22 #Identifying_Problems

Louise, a project manager, is in a meeting with Tom, one of the project team leaders. They are talking about Paul, a foreign consultant hired by head office to work on the project. Are these statements are TRUE or FALSE?

1⃣ Tom does not have a good relationship with Paul.
2⃣ Tom would like Paul to communicate more face to face.
3⃣ Paul gets on well with the customers because of his knowledge.
4⃣ Paul does not meet his colleagues very often after work.
5⃣ Louise is going to have a meeting with all the team members first.

#Market_Leader #conversation #elementary #telephoning

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

#Useful_Language
#Identifying_Problems

✴️#OPENING
🔹There's something I'd like to talk to you about.
🔹I need to talk to you about something.
🔹Could I have a word with you?

✴️#STATING_THE_TOPIC
🔹There's a problem with Paul.
🔹The problem is, we don't have a good relationship.

✴️#SUGGESTING_ACTION
🔹We could meet the other members of the team.
🔹I think I don't think we should meet Paul every week.
🔹One thing we could do is talk to him.
🔹We should/shouldn't move him to another department.
🔹The best thing to do is explain his role to the team.

✴️#RESPONDING_TO_SUGGESTIONS
🔹I agree. We'll meet him as soon as possible.
🔹Fine. Let's talk to him.
🔹Yes. I think that would be very helpful.
🔹I'm not sure that's a good idea.
🔹Well, I'm not sure about that.
🔹Mmm. I don't think that's a good idea.

🌍 @baranVIPenglish

23 #My_Ideal_Job

Listen to an interview with Liz Crede, an organisation development consultant. What does she say about:

1⃣ her current job
2⃣ a job she had over 20 years ago
3️⃣ her strengths and weaknesses

#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

24 #Interview_Skills

Listen to part of an interview. Tiffany Martin is applying for a job as an overseas team leader in Germany. Answer these questions.

1⃣ What is her opinion of the company she wants to work for?
2️⃣ What does she say about her language skills?
3️⃣ Who does she like to work with?
4️⃣ Where does she want to be in 10 years' time?

#Market_Leader #conversation #elementary #telephoning

🌍 @baranVIPenglish