Some customers may be experiencing declines
Dec 25, 17:07 UTC
Resolved - This incident has been resolved.
This incident affects: Transactions Processing and In-app Curve tools.
https://status.imaginecurve.com/incidents/63vpghb429xt
Dec 25, 17:07 UTC
Resolved - This incident has been resolved.
This incident affects: Transactions Processing and In-app Curve tools.
https://status.imaginecurve.com/incidents/63vpghb429xt
Curve
Some customers may be experiencing declines
Curve's Status Page - Some customers may be experiencing declines.
6 Insanely Useful Hacks To Help You Save This January
Let's face it. January is a tough month for your wallet. Fear not. Curve has your go-to guide on the best ways you can save some of that hard-earned cash. The post 6 Insanely Useful Hacks To Help You Save This January appeared first on Curve.
Read more...
Let's face it. January is a tough month for your wallet. Fear not. Curve has your go-to guide on the best ways you can save some of that hard-earned cash. The post 6 Insanely Useful Hacks To Help You Save This January appeared first on Curve.
Read more...
Some customers may be experiencing declines
Jan 14, 15:15 UTC
Resolved - This incident has been identified and resolved.
https://status.imaginecurve.com/incidents/c04gbq6ql2rz
Jan 14, 15:15 UTC
Resolved - This incident has been identified and resolved.
https://status.imaginecurve.com/incidents/c04gbq6ql2rz
Curve
Some customers may be experiencing declines
Curve's Status Page - Some customers may be experiencing declines.
Beyond Brexit: Curve Will Continue To Recruit Top European Talent
Curve's guide to everything you need to do to ensure you can work in the UK if you’re a European non-British national. The post Beyond Brexit: Curve Will Continue To Recruit Top European Talent appeared first on Curve.
Read more...
Curve's guide to everything you need to do to ensure you can work in the UK if you’re a European non-British national. The post Beyond Brexit: Curve Will Continue To Recruit Top European Talent appeared first on Curve.
Read more...
You can send money to anyone on Curve and the cash will instantly land in their Curve Cash account. They can spend it anywhere, but it’s worth noting though that they can’t transfer Curve Cash to another card at this stage.
https://community.curve.app/t/curve-send-is-changing-for-now/
https://community.curve.app/t/curve-send-is-changing-for-now/
Curve Community
Curve Send is changing (for now!)
Curve Send is changing (for now!) We have a really ambitious vision for Curve Send but when it launched in late December, we didn’t get it quite right. The experience wasn’t as good as we’d like it to be, and a large proportion of transactions took more…
Apple Pay is coming EXTREMELY soon! 🍎
It may be for Europe as well, waiting for confirmation.
It may be for Europe as well, waiting for confirmation.
I’m a Curve Blue or Curve Black customer waiting for a black metal investor card:
Your black metal investor card will arrive in March. Unfortunately, we won’t be able to send you out a red plastic investor card while you wait. This is because the Metal card and its benefits are interlinked.
I’m a Curve Metal customer waiting for a black metal investor card:
Your black metal investor card will arrive in March. Unfortunately, we won’t be able to send you out a red plastic investor card while you wait. This is because the Metal card and its benefits are interlinked.
I’m a Curve Metal customer waiting for a red plastic investor card.
Because you’re already a Curve Metal customer, we felt you deserved a black metal investor card. So we’re upgrading you. To do this, we’ve had to make a fresh order so they won’t arrive until May. This really is the fastest we can get them into your hands. If you are downgrading in the meantime, let us know and we’ll send you out a red plastic investor card.
Your black metal investor card will arrive in March. Unfortunately, we won’t be able to send you out a red plastic investor card while you wait. This is because the Metal card and its benefits are interlinked.
I’m a Curve Metal customer waiting for a black metal investor card:
Your black metal investor card will arrive in March. Unfortunately, we won’t be able to send you out a red plastic investor card while you wait. This is because the Metal card and its benefits are interlinked.
I’m a Curve Metal customer waiting for a red plastic investor card.
Because you’re already a Curve Metal customer, we felt you deserved a black metal investor card. So we’re upgrading you. To do this, we’ve had to make a fresh order so they won’t arrive until May. This really is the fastest we can get them into your hands. If you are downgrading in the meantime, let us know and we’ll send you out a red plastic investor card.
I’m a Curve Blue or Curve Black customer waiting for a red plastic investor card:
Your card is here! Just fill in the questionnaire in your email and we’ll send it out to you.
#CurveInvestor
Investor card update!
Your card is here! Just fill in the questionnaire in your email and we’ll send it out to you.
#CurveInvestor
Investor card update!
Some customers may be receiving duplicate charges
Jan 23, 13:51 UTC
Resolved - This issue has now been resolved and we are now taking steps to correct any impacted transactions.
https://status.imaginecurve.com/incidents/jfvj635ypkgk
Jan 23, 13:51 UTC
Resolved - This issue has now been resolved and we are now taking steps to correct any impacted transactions.
https://status.imaginecurve.com/incidents/jfvj635ypkgk
Double Transactions 23.1.2020
Everyone will get their money back from the double charges today. We are working on reversing all duplicated transactions, which will be implemented shortly. The issue with our processing partner was fixed by 13:25 today. We will do a full retro and share what we’ve learned.
Our sincere apologies for the inconvenience caused. No one will be left out of pocket, do contact us in urgent situations. This is not the level of service we aspire to provide you, we are doing everything in our power to ensure it won’t happen again.
Everyone will get their money back from the double charges today. We are working on reversing all duplicated transactions, which will be implemented shortly. The issue with our processing partner was fixed by 13:25 today. We will do a full retro and share what we’ve learned.
Our sincere apologies for the inconvenience caused. No one will be left out of pocket, do contact us in urgent situations. This is not the level of service we aspire to provide you, we are doing everything in our power to ensure it won’t happen again.
Planned maintenance Sunday 26th January
THIS IS A SCHEDULED EVENT
Jan 24, 13:07 UTC
Scheduled - We are carrying out planned maintenance work on Sunday 26th of January at 04:00 GMT until 06:00GMT. Some payments may not go through, meaning your card could be declined. Please carry an extra card during this time.
https://status.imaginecurve.com/incidents/85py8syq41r1
THIS IS A SCHEDULED EVENT
Jan 24, 13:07 UTC
Scheduled - We are carrying out planned maintenance work on Sunday 26th of January at 04:00 GMT until 06:00GMT. Some payments may not go through, meaning your card could be declined. Please carry an extra card during this time.
https://status.imaginecurve.com/incidents/85py8syq41r1
Duplicate Charges: What Happened. How We Fixed It. How We’ll Do Better.
We will implement duplicate transaction detection within our systems to protect us and yourselves in cases such as this. (...).
Meanwhile, we are reviewing our relationship with our processing partner. (...). That process will be accelerated following this incident.
Read more
We will implement duplicate transaction detection within our systems to protect us and yourselves in cases such as this. (...).
Meanwhile, we are reviewing our relationship with our processing partner. (...). That process will be accelerated following this incident.
Read more
Planned maintenance Sunday 26th January
Jan 26, 04:45 UTC
Completed - The scheduled maintenance has been completed.Jan 26, 04:15 UTC
https://status.imaginecurve.com/incidents/85py8syq41r1
Jan 26, 04:45 UTC
Completed - The scheduled maintenance has been completed.Jan 26, 04:15 UTC
https://status.imaginecurve.com/incidents/85py8syq41r1
From Seminars To Startups: Life As A Graduate at Curve
Curve is a company that prides itself on identifying talent beyond how long your CV is or how many years you have worked in the ‘industry’. We have a dozens of open roles available across all of our teams – check out our careers page.
Read more...
Curve is a company that prides itself on identifying talent beyond how long your CV is or how many years you have worked in the ‘industry’. We have a dozens of open roles available across all of our teams – check out our careers page.
Read more...
Curve - Update and Resolutions Jan 2020.pdf
508 KB
Curve (formerly Curve 1 Limited) is now Curve OS Limited.