Curve Product Update February 2020
This is a short recap on what we are working on, what we have planned, and challenges we might have encountered. We’ll post the update every second Tuesday of the month. Apologies for missing the mark previously, we’ve found a new way to go about it so it won’t happen again 😄
CURRENT PROJECTS:
- Refunds
The goal is to automate as much as possible and make it easy for you to receive your refund. More info coming 🤓
- 3DS
It’s in the works and we will roll it out ASAP!
- Secret Project
I would if I could, but I can’t. It’s not focused on our UK customers 😏
This is a short recap on what we are working on, what we have planned, and challenges we might have encountered. We’ll post the update every second Tuesday of the month. Apologies for missing the mark previously, we’ve found a new way to go about it so it won’t happen again 😄
CURRENT PROJECTS:
- Refunds
The goal is to automate as much as possible and make it easy for you to receive your refund. More info coming 🤓
- 3DS
It’s in the works and we will roll it out ASAP!
- Secret Project
I would if I could, but I can’t. It’s not focused on our UK customers 😏
Planned maintenance Thursday 20th February
THIS IS A SCHEDULED EVENT - Feb 20, 04:00 - 04:30 UTC
Scheduled - We are carrying out planned maintenance work on Thursday 20th of February at 04:00 GMT until 04:30 GMT. Some payments may not go through, meaning your card could be declined. Please carry an extra card during this time.
https://status.curve.com/incidents/ph1m0ks5kbhm
THIS IS A SCHEDULED EVENT - Feb 20, 04:00 - 04:30 UTC
Scheduled - We are carrying out planned maintenance work on Thursday 20th of February at 04:00 GMT until 04:30 GMT. Some payments may not go through, meaning your card could be declined. Please carry an extra card during this time.
https://status.curve.com/incidents/ph1m0ks5kbhm
Planned maintenance Thursday 20th February
Feb 20, 04:30 UTC
Completed - The scheduled maintenance has been completed.
https://status.curve.com/incidents/ph1m0ks5kbhm
Feb 20, 04:30 UTC
Completed - The scheduled maintenance has been completed.
https://status.curve.com/incidents/ph1m0ks5kbhm
Planned maintenance Tuesday 3rd March
THIS IS A SCHEDULED EVENT — Mar 3, 04:00 - 05:00 UTC
We are carrying out planned maintenance work on Tuesday 3rd of March at 04:00 GMT until 05:00 GMT. Some payments may not go through, meaning your card could be declined. Please carry an extra card during this time.
https://status.curve.com/incidents/s7m5131v9mr0
THIS IS A SCHEDULED EVENT — Mar 3, 04:00 - 05:00 UTC
We are carrying out planned maintenance work on Tuesday 3rd of March at 04:00 GMT until 05:00 GMT. Some payments may not go through, meaning your card could be declined. Please carry an extra card during this time.
https://status.curve.com/incidents/s7m5131v9mr0
Curve Product Update March 2020
CURRENT PROJECTS:
1. Refunds – Read more about here: Refunds: what we used to do, and how we’ve fixed it
2. 3DS – The plan is to launch this month. We’re currently working out the finals bits. 🔧
3. Decline Reason – The push notifications for declines are being updated! 🤑
4. Secret Project - Metal will be available across Europe! You heard it here first 😉 We hope to launch this month 🚀
CURRENT PROJECTS:
1. Refunds – Read more about here: Refunds: what we used to do, and how we’ve fixed it
2. 3DS – The plan is to launch this month. We’re currently working out the finals bits. 🔧
3. Decline Reason – The push notifications for declines are being updated! 🤑
4. Secret Project - Metal will be available across Europe! You heard it here first 😉 We hope to launch this month 🚀
Expanding Our Insurance Offer Across Europe
Customers who live in the following countries have access to insurance: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.
Customers, from the countries listed above, who signed up or upgraded to Curve Black on 24 February and onwards will now get enhanced travel insurance. If you signed up before that […], you will have standard travel insurance, in addition to mobile and gadget insurance.
We’re still working on merging the current subnoscription tier with our new policy changes.
Curve Metal customers who signed up or upgraded on 24 February and onwards will have enhanced travel insurance, car rental collision damage waiver, and mobile insurance. UK Customers who signed up before that also have gadget insurance.
Please be aware that terms and conditions apply. You can find them here: https://www.curve.com/en-gb/terms-insurance-docs
Customers who live in the following countries have access to insurance: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.
Customers, from the countries listed above, who signed up or upgraded to Curve Black on 24 February and onwards will now get enhanced travel insurance. If you signed up before that […], you will have standard travel insurance, in addition to mobile and gadget insurance.
We’re still working on merging the current subnoscription tier with our new policy changes.
Curve Metal customers who signed up or upgraded on 24 February and onwards will have enhanced travel insurance, car rental collision damage waiver, and mobile insurance. UK Customers who signed up before that also have gadget insurance.
Please be aware that terms and conditions apply. You can find them here: https://www.curve.com/en-gb/terms-insurance-docs
Planned maintenance on Sunday 15th March
Mar 15, 05:30 UTC
Completed - The scheduled maintenance has been completed.
https://status.curve.com/incidents/mm3ldq4hc101
Mar 15, 05:30 UTC
Completed - The scheduled maintenance has been completed.
https://status.curve.com/incidents/mm3ldq4hc101