https://m.subbu.org/studying-an-incident-8dffdd641c78
It is not often you get an opportunity to study an incident to illustrate a few lessons. A recent incident that I describe below teaches three key lessons:
* There are multiple perspectives on what happened and how to improve. The more complex the system is, the more perspectives you’re likely to discover.
* Asking for what went well and how things worked, instead of just asking about what went wrong, opens possibilities for improvements that you would otherwise miss.
* Resilience is what people do, and being resilient involves likely doing things you’ve not done before.
It is not often you get an opportunity to study an incident to illustrate a few lessons. A recent incident that I describe below teaches three key lessons:
* There are multiple perspectives on what happened and how to improve. The more complex the system is, the more perspectives you’re likely to discover.
* Asking for what went well and how things worked, instead of just asking about what went wrong, opens possibilities for improvements that you would otherwise miss.
* Resilience is what people do, and being resilient involves likely doing things you’ve not done before.
www.subbu.org
Studying an Incident
It is not often you get an opportunity to study an incident to illustrate a few lessons. A recent incident that I describe below teaches…
https://medium.com/@paulosman/production-oriented-development-8ae05f8cc7ea
This idea, and a lot of the practices it implies, can be counter-intuitive or controversial, so I want to dive in a bit. What follows is a set of practices and principles I believe are true, considering my underlying belief that code working in production is the only code that matters
This idea, and a lot of the practices it implies, can be counter-intuitive or controversial, so I want to dive in a bit. What follows is a set of practices and principles I believe are true, considering my underlying belief that code working in production is the only code that matters
Medium
Production Oriented Development
Throughout my career, I’ve developed some opinions. Some have worn particularly deep ruts, reinforced by years of experience. I tried to…
https://www.learningfromincidents.io
Incidents are costly. Without spending time analyzing and determining the conditions that exist in order for an incident to take place, we won't learn how to successfully remove nor recover from these conditions in the future. Let's help each other learn.
Incidents are costly. Without spending time analyzing and determining the conditions that exist in order for an incident to take place, we won't learn how to successfully remove nor recover from these conditions in the future. Let's help each other learn.