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MSI Laptops
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MSI Prestige A16 AI+ (A3HMG): constant driver issues, this is my last MSI purchase

I've used this laptop for nearly a year for software validation and AI training, and it often works great. I also use it for light gaming.

However, the software situation has been a major headache. I’ve spent way too much time in device manager lately. One day the microphone is working while the speakers are dead; I fix the speakers, and suddenly the microphone array disappears from the system entirely. It's an occasional source of embarrassment when I don't have the time to troubleshoot my microphone before a virtual meeting.

It's a never-ending cycle of driver conflicts caused by the AMD Audio Coprocessor. I eventually had to go into the Windows Registry to manually block Windows from updating certain hardware IDs just to keep the audio stable. Of course, I expect this will cause certain complications down the line, but it seems to be the only way I can depend on my speakers and microphone to work after a reboot.

I've only contacted customer support a couple of times. The Simpsons' comic book guy is a customer services professional compared with them. In both of my experiences it was clear that they resented me for knowing less about their product than them. Maybe I'm coming across as combative here, but the attitude came from them first both times.

This doesn't feel normal. All laptops have their issues and I hope I'll be able to continue using this for at least another couple of years, but I'm not counting on it.

https://redd.it/1rhaxz8
@MSILaptops
Charger for Modern 14 C12M with b

Hi everyone, I'm based in Australia and needs a new charger for my laptop since there's a few burned marks on my plug prongs (the brick is fine) and obviously I don't want to burn my laptop. I found a few sellers to buy from but I'm not sure of their quality so any help is great!

https://redd.it/1rgtkuv
@MSILaptops
MSI Apache Pro GE62 2QF - ugreaded to win 11, now the HDM scond screen wont show

I did one of the recommended routes to pop win 11 on to my 2015 GE62 2QF.

The main issue I have encountered is that I can't get the display to extend via the HDMI cable.

Device manager recognizes I have a BenQ screen connected via HDMI.

When you look at System> Display it sees 6 displays, where there should only be 2.

It's not sending any video down the HDMI cable as the screen says no HDMI signal.

Any work arounds?

I've uninstalled and done hardware refresh on device manager.

https://redd.it/1rhctmn
@MSILaptops
How to make my keyboard backlight cursor sensitive

Hello,

I have a Cyborg 15 A13V. I like my LED keyboard, but when I am watching a movie, I want it off. my last laptop's keyboard backlight was cursor sensitive. so, if you moved the cursor or pressed a key, it would turn on. other than that it timed out after 30 secs. Can I do that to this computer as well?

https://redd.it/1rhijwh
@MSILaptops
Brand new MSI laptop sound not working.

Everything is up to date, tried troubleshooting, no issues found. I'm not very computer literate so I could be missing something?

https://redd.it/1rhkrgh
@MSILaptops
Bought a vector 16 hx si a2xwig 5080 today and it has weird line on the screen. It was the showcase laptop so I knew it didn't had those line but after setting it all up it started happening. Is there any fix?
https://redd.it/1rhnogk
@MSILaptops
How can I reliably identify the exact internal LCD panel model in my MSI GS76 Stealth 11UH-078?

I have an MSI GS76 Stealth 11UH-078 (17.3", 4K 120 Hz variant) (mirror) laptop and I want to replace the internal display panel as it is partly damaged. How can I determine the exact manufacturer model (e.g., AUO B173ZAN06.1, specific HW revision) currently installed in my laptop?

Major constraint: I don't want open the bezel and check the physical label on the screen because that may further damage the screen.

https://redd.it/1rhnqlx
@MSILaptops
Vector 16 HX AI A2XW (5070ti + Ultra 7)

Hello, i have a sound driver problem : after a while doesn't work anymore and i have to reinstall nahimic restore tool each time to bring it back :( And when i do it 2 times i can't bring the sound back and i need to reboot my system... It's very annoying, somebody have a solution to this problem ?

https://redd.it/1rht090
@MSILaptops
MSI Vector 16 HX AI (RTX 5070 Ti) Driver Issues

"Hi everyone, first-time poster here!
I’ve been researching the ongoing issues with recent Windows updates and NVIDIA drivers. I purchased an
MSI Vector 16 HX AI (RTX 5070 Ti)
on February 3rd. Since Windows was set to automatic updates, it installed KB5077181, and I updated my GPU to driver 591.86 via the NVIDIA App.
Almost immediately, I experienced severe screen flickering and constant Windows Explorer crashes, making the laptop nearly unusable. I spent two days troubleshooting and confirmed those updates were the cause. I have since performed a factory reset and paused all updates to keep the system stable.
I noticed a newer Windows KB update is available, but I haven't installed it yet, and I am still holding off on updating the GPU drivers. For those with a
Vector 16 HX
who faced these same flickering and Explorer issues, has the latest Windows KB and NVIDIA driver combination actually fixed the problem for you?
Thanks for the help!"

https://redd.it/1rhx8f5
@MSILaptops
Is MSI worth the price?

New to PC gaming here, I’ve been looking at MSI and really like that they offer US-based support. I previously tried an Alienware but returned it, after my experience dealing with Dell’s support. It was a nightmare. Just curious what MSI devices you all are running and whether you’d still recommend them or suggest something else? Thanks

https://redd.it/1ri0248
@MSILaptops