Due to service adjustments, rixCloud Support Services are only available from 10:00 to 12:00 and 14:00 to 17:00 in Central Europe Time.
Support services are limited support tickets on the management portal. Any other channels (including, but not limited to Twitter, PM, mention of us in any public forum and group messages) will not be answered.
Support services are limited support tickets on the management portal. Any other channels (including, but not limited to Twitter, PM, mention of us in any public forum and group messages) will not be answered.
We have updated our Peering policy： https://www.rixcloud.com/peering_policy/
You can establish Peering connectivity with rixCloud through Seattle IX.
You can establish Peering connectivity with rixCloud through Seattle IX.
Low-priority Relay support requests no longer need SCPs (Support Credit Points).
We are looking for better ways to provide support services.
We are looking for better ways to provide support services.
Don’t forget to sign in to our management portal to vote for rixCloud optimized networks.
We recently received multiple copyright complaints. Please note that once we receive any copyright complaint, the related subnoscription will be suspended and no further appeal will be accepted.
Tempest TCN via @vote
Do you accept the SS SIP003/SIP007 support as an extended feature (Payment Required)
No, I need this feature for free. – 115
👍👍👍👍👍👍👍 59%
Yes, I accept. – 50
👍👍👍 26%
No, I don't need support for SIP003/SIP007. – 29
👍👍 15%
👥 194 people voted so far. Poll closed.
No, I need this feature for free. – 115
👍👍👍👍👍👍👍 59%
Yes, I accept. – 50
👍👍👍 26%
No, I don't need support for SIP003/SIP007. – 29
👍👍 15%
👥 194 people voted so far. Poll closed.
Tempest TCN via @vote
Do you accept the SS SIP003/SIP007 support as an extended feature (Payment Required) No, I need this feature for free. – 115 👍👍👍👍👍👍👍 59% Yes, I accept. – 50 👍👍👍 26% No, I don't need support for SIP003/SIP007. – 29 👍👍 15% 👥 194 people voted so far. Poll…
You can change your decision any time before the end of the voting.
Tempest TCN via @vote
Do you accept the SS SIP003/SIP007 support as an extended feature (Payment Required) No, I need this feature for free. – 115 👍👍👍👍👍👍👍 59% Yes, I accept. – 50 👍👍👍 26% No, I don't need support for SIP003/SIP007. – 29 👍👍 15% 👥 194 people voted so far. Poll…
What is SIP003 / SIP007?
SIP003 is a way to disguise real traffic by obfuscating traffic.
SIP007 is a theoretically more secure solution that using the Authenticated Encryption with Associated Data (AEAD) encryption algorithm
SIP003: https://goo.gl/kpRcMY
SIP007: https://goo.gl/9LY9FU
SIP003 is a way to disguise real traffic by obfuscating traffic.
SIP007 is a theoretically more secure solution that using the Authenticated Encryption with Associated Data (AEAD) encryption algorithm
SIP003: https://goo.gl/kpRcMY
SIP007: https://goo.gl/9LY9FU
Tempest TCN via @vote
Do you accept the SS SIP003/SIP007 support as an extended feature (Payment Required) No, I need this feature for free. – 115 👍👍👍👍👍👍👍 59% Yes, I accept. – 50 👍👍👍 26% No, I don't need support for SIP003/SIP007. – 29 👍👍 15% 👥 194 people voted so far. Poll…
This vote will be closed at
2018-05-01T00:00:00Z .
Tempest TCN via @vote
Do you accept the SS SIP003/SIP007 support as an extended feature (Payment Required) No, I need this feature for free. – 115 👍👍👍👍👍👍👍 59% Yes, I accept. – 50 👍👍👍 26% No, I don't need support for SIP003/SIP007. – 29 👍👍 15% 👥 194 people voted so far. Poll…
According to the result, We’re planing to bring this feature to Pass Platinum subscribers for free. Other Pass subscribers should subscribe to extended pack to unlock this feature.
For reliability considerations, we’d rather not bring this feature to Access for Team / Business / Enterprises subnoscriptions.
For reliability considerations, we’d rather not bring this feature to Access for Team / Business / Enterprises subnoscriptions.
Optimized Network Early Access
The first endpoint will be available on May 7, 2018
The first endpoint will be available on May 7, 2018
The rixCloud Website and Management Portal no longer be accessed via EU country IP addresses
Traffic rates of Optimized Endpoints were adjusted to 30% for now.
* Only available for Optimized Endpoints in Japan and U.S. regions
* Only available for Optimized Endpoints in Japan and U.S. regions
We plan to migrate our Alipay Gateway Infrastructure.
This will cause rixCloud no longer support "Ant Check Later" and the transaction fee will increase slightly.
This will cause rixCloud no longer support "Ant Check Later" and the transaction fee will increase slightly.
Our API architecture will be upgraded to be compatible with the AEAD algorithm suite.
Our existing API version (v1) will continue to work up to 60 days after the upgrade and it will be completely replaced by the API v2.
Subscribers who use Surge managed configuration do not need to take any action, while subscribers who use SSR subnoscription must reconfigure the subnoscription URI at that time.
Our existing API version (v1) will continue to work up to 60 days after the upgrade and it will be completely replaced by the API v2.
Subscribers who use Surge managed configuration do not need to take any action, while subscribers who use SSR subnoscription must reconfigure the subnoscription URI at that time.