Please subscribe rixCloud Status page to get latest incidents and scheduled maintenance notifications.

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Visit rixCloud Status (if you’re in China please visit https://status.rixcloud.me instead) to check our current and past network status.

rixCloud plans to prohibit users from creating or changing service passwords, but instead generating a random password directly from RANDOM.ORG.

Since we only use pre-generated credentials and API subnoscriptions in most cases, this approach can reduce the problems caused by weak passwords or special characters in service passwords.

Do you support us using a random password instead of creating a password by your own?
anonymous poll

Yes, rixCloud! – 118
👍👍👍👍👍👍👍 67%

No. – 59
👍👍👍👍 33%

👥 177 people voted so far. Poll closed.

You can create a new random credential anytime using rixCloud API by simple clicking at our new management portal, which will be integrated with our new API.

The AEAD Initial Beta will end on August 20, 2018.

The AEAD Public Beta will begin on August 25, 2018.

To our beloved customers,

We’re pleased to announce Surge Networks LLC is partnering with rixCloud, Inc. to support our efforts to optimize user experience for our customers.

From today, any new enterprise class customer can get Surge Enterprise Edition license(s) from rixCloud, for FREE. The details will be released later.

Surge is the first and the best among the apps that are compatible with our services. We have the best resources based on BGP networks and CN2 premium networks, and now we have Surge.

We believe this opportunity will do good for Surge, for us and for our beloved customers.


rixCloud, Inc.

Hong Kong’s residential broadband provider HKBN Ltd (1310.HK) would buy fixed-line operator WTT HK in a deal valued at HK$10.5 billion ($1.34 billion), the companies said on Tuesday.

We're experiencing some connecting issues. Some of our BGP endpoints are inaccessible. We're working to fix it ASAP.

BGP Dedicated Relay Endpoints (also known as BGP Premium Relay Endpoints) are now available.

* Only available for the following subnoscriptions:

All subnoscriptions based on Relay Pass Platinum

Relay Access Team / Enterprise

Relay Access for Developer

Relay Atlas

AEAD encryption algorithm is available in the subnoscription settings, for Surge app exclusively. Other automated configurations are temporarily not support.

Rate Limit of the Management Portal is enabled to prevent frequent subnoscription setting modification.

If you're not included in Surge TestFlight, AES-GCM encryption algorithm is not recommended, in case of any performance issue.

We're planning to remove Standard Endpoints and instead, new BGP Endpoints will be added. Pass Bronze subnoscription is offline and no longer available for customers hereby removal of Standard Endpoints will not affect existing customers.

These BGP Endpoints will be taged [Standard] to work at a low traffic rate.

Endpoints has been updated.

New Update - rixCloud Status

We've started rolling out redesigned subscriber emails. The default email template will now include affected components (with color to indicate their current state) and have a cleaner, more professional layout. Anything subscribers receive in their inbox – subnoscription confirmation, access control account creation, incident and scheduled maintenance notifications – will have this elevated look and feel. You should see this change take place over the next couple of weeks.

We received a notice from Alibaba Cloud. Due to the influence of No. 22 typhoon “Mangosteen”, the operator network in Shenzhen and Hong Kong may be unstable around September 16.