Hi guys! Is there anyone who has just started creating bots?
If you:
- don’t have a detailed strategy of chatbot,
- try to implement a lot of functions,
- don’t test your chatbot,
- have annoying chatbot,
- don’t guess what your clients ask,
- don’t understand how messengers work,
- don’t encourage users to promote your app,
this article will help you deal with issues👇
https://chatbotslife.com/7-reasons-your-chatbot-doesnt-attract-clients-and-how-to-fix-it-448dc4d04469

Guys, has anyone of you tried to create chatbot for a retail store? What was the result?

We found a remarkable article from Manychat team which helps you to go deeper into the e-commerce chatbots topic.
It is here: https://blog.manychat.com/how-to-build-ecommerce-chat..

Especially for you, we have highlighted some tips from it:

• If your goal is customer acquisitions, then it is better to use a rule based bot. With NLP, your AI bot can easily get off your conversion track because users can type in whatever they want and go through different flows.

• The Welcome Message needs to be short and it's goal is to introduce your chatbot, tell the user what your chatbot can do for them and show them how to proceed to the next step.

• You should allow the user to restart the bot or unsubscribe. Don't put these functions in the main menu, but rather hide them in one button - settings.

• If the user has not made a purchase immediately, then apply the VTPC-rule for 4 days: Value, Trust, Pricing, Community.

The real truth🤖

Because being polite is always right

https://techcrunch.com/2018/11/29/google-assistant-please-thank-you-santa/?utm_source=tcfbpage&sr_share=facebook

Good news, everyone! 🎉

The January 1, 2019 deadline to apply for page-level subnoscription permission has been delayed until further notice.
https://blog.messengerdevelopers.com/messenger-platform-update-december-2018-f8-save-the-date-7da4f512925e?fbclid=IwAR0UI4XAFWWB78T7ZqM6mP3KFJSgUp8Jhqasjsrf6A8VLJfK_eHf2RKfyLk

#Bots_statistics 🤖

15% of consumers have used chatbots to communicate with businesses in the past 12 months. While that’s one quarter of the amount who’ve used phone and email to communicate with businesses over the same time period, it’s still a significant number.
And in the coming months and years it is expected that this number will increase significantly.

Let's compare а chatbot and voice bot 👆👆👆

#voicevstext

While human connection is valued, convenience for simple tasks is preferred. The survey found 35 % of customers report the No. 1 reason they would use a chatbot would be to save time⏳

Top tasks customers expect to do without human assistance by usabilla's research👆

The face recognition feature of the owner may appear in the next version of Google Assistant. Face Match feature would scan your visage to provide tailored commands on camera-equipped devices.

https://www.engadget.com/2019/01/27/google-assistant-face-match-code/?fbclid=IwAR2CZ8lTkgChNBV0OTWy8b6-NRRzm13l4InhiRHUi8ai9rUt6yz8k9zuDVM

In a new video from Amazon, celebrities are testing new brand products. For example, a jacuzzi and a dog collar with a built-in voice assistant. And their tests show that not everything should be powered by Alexa.
The campaign is timed to the final game of the NFL.

The first Google product marketer for the Google Assistant reveals problems and opportunities of 8 challenges for voice tech: discoverability, monetization, branding, consumer choice, notifications, our own attitudes, kids, real value.
Conclusion: every problem hides big opportunities💪

https://medium.com/voicepunch/8-challenges-voice-tech-must-solve-to-become-a-multi-billion-dollar-ecosystem-87b58c697eb6?fbclid=IwAR1F8y3Pj846oVblgYOfEKItnpXpD25G-S5KJubOylvY76NsoENCuipwo7E

Interesting article about computer voice:

"What we hear now are manipulated human voices, chosen for us by the people who create them; a voice-only Frankenstein."

"As these voices get better, it’s important for the system not to trick you. You want a signal to the listener that it’s a robot."

https://medium.com/s/2069/why-is-it-so-hard-to-make-a-computer-talk-like-a-human-690ff378eeee?fbclid=IwAR3IRcnrrhCXou0TCA2Tblafx2Xo64bFqu8KkBX2Gc5-KietfoyPiw1lCos

#voice_assistants_statistics
The number of Google Assistant Actions rose about 2.5 times last year compared to 2.2 times growth for Amazon Alexa skills in U.S. – voicebot.ai reports.

In a recent report by Grand View Research, it stated that the global chatbot market is expected to reach $1.23 billion by 2025.📈💵 📈

Gartner’s research points that implementing a chatbot led to a 70% reduction in the call, chat and email inquiries.

But it is not advisable to discard the human element and completely switch to chatbots.

You can find a detailed comparison of support agents and conversational chatbots in the article: https://lnkd.in/gUSESHG

Apple has bought up the talent it needs to make talking toys a part of Siri, HomePod, and its voice strategy. Apple has acquired PullString, also known as ToyTalk.

Buying PullString could jumpstart Apple’s in-house catalog of speech-activated toys for kids👶 as well as beef up its tools for voice developers.

https://techcrunch.com/2019/02/15/apple-buys-pullstring-toytalk/

Hey bot fans, a friend of mine just launched a website that helps you generate widely used legal docs (NDA, MSA, SAAS contracts) in less than 10 mins for free.

It's been my personal problem for a while, and I don't believe that in ten years from now we'll have lawyers drafting this kind of stuff.

Spoiler: it's not a bot, but they're planning to roll out conversational design soon ;)

https://www.producthunt.com/posts/axdraft

We all know artificial intelligence systems such as Alexa can tell jokes but can they understand them?
One researcher from Purdue University’s Department of Computer and Information Technology is attempting to make them do so.

Advances allowing artificial intelligence to communicate in a natural way with humans can help people work better, increasing potential performance in the business world and allowing for human-computer collaborations that take on more complex challenges and devices.

https://www.purdue.edu/newsroom/releases/2019/Q1/alexa,-why-dont-you-laugh-at-my-jokes.html

Google Duo audio calls are coming to Google Home speakers.

So far, Google hasn't announced this feature yet, but if you own a Google Home or Google Home Mini smart speaker, here’s how to check whether you can make Duo audio-only calls with your device: https://www.digitaltrends.com/home/google-duo-audio-calls-on-google-home-speakers/

Shoppers prefer Chatbots that offer Deals and Promotions over Customer Service Support!

P.S. according to a survey from Uberall

https://bit.ly/2Jo2tEx

Have you ever wondered why a woman’s voice is default used in smart speakers and assistants? We found the answer 👉👉 https://bit.ly/2TYlEJL

Blockchain + Smart Contracts + IoT = Smart and automated Service requests

But there're a few concerns which act as roadblocks to the next level of Customer Experience. To learn more about it: https://bit.ly/2ulk6dK