Directory Listing Issues

Resolved - This incident has been resolved.

Monitoring - We have applied a fix and are monitoring for further issues.

Identified - A cascading failure caused the directory listing service to stop working. We are working on a solution to the problem.

Investigating - We are investigating an issue where directories are failing to load.

Download Manager Incompatibility Issues

We're investigating an issue where download managers such as JDownloader are returning errors or are limited to only one connection when downloading certain content. Thank you for your patience.

Update - We have deployed a fix to all of the affected servers and are monitoring the results.

Resolved - This incident has been resolved.

Increased HTTP 503 errors on certain Redump sets

Due to a failure of multiple disks, users may experience HTTP 503 errors when downloading the following content:
Redump set "Sony - PlayStation 2"
Redump set "Sony - PlayStation 3"

Some content may be stored on our caching servers and therefore can still be downloaded. We are working to have the disks replaced as soon as possible. We are sorry for the inconvenience.

All other content is unaffected and we'll provide updates as necessary.

Update - The disks have been replaced and the affected content is being restored from backup.

Update - The affected content has been restored from backup and we are monitoring for further issues.

Resolved - This incident has been resolved.

High Traffic on Redump set "Microsoft - Xbox 360"

Due to unexpected high demand, some users may experience slower than usual download speeds when downloading the following content:
Redump set "Microsoft - Xbox 360"

We are closely monitoring the situation and continuously scaling up our infrastructure to accommodate the sudden high traffic. Therefore, we do not expect slow download speeds for the majority of users. Thank you for understanding.

All other content is unaffected and we'll provide updates as necessary.

Resolved - This incident has been resolved.

Sorting by Name, File Size, and Date not working properly

Resolved - We received reports that sorting content listings by Name, File Size, and Date ascending and descending were not working properly. This issue has been resolved.

Scheduled Maintenance

We are performing maintenance on a select number of servers starting today until 14 April. During this time, the following content may be slower than usual to download:
Redump set "Sony - PlayStation 3"
Redump set "Sony - PlayStation 3 - Disc Keys"
Redump set "Sony - PlayStation 3 - Disc Keys TXT"
Certain No-Intro sets
Certain Redump sets

All other content will continue to be available and we'll provide updates as necessary. Thank you for understanding.

Update - The maintenance period has been extended to 19 April.

Update - The maintenance period will continue until further notice. We are sorry for the inconvenience.

Update - The scheduled maintenance has concluded.

Intermittent Website Unavailability

We are investigating an issue where the website may become unresponsive for minutes at a time.

Update - We have identified and replaced an overloaded web server causing the website to be intermittently unavailable. Website performance should become stable momentarily and we are monitoring the results.

Update - The Redump sets "Sony - PlayStation 3", "Sony - PlayStation 3 - Disc Keys", and "Sony - PlayStation 3 - Disc Keys TXT" disappeared from the content listing for a short time after the migration and have been restored.

Resolved - This incident has been resolved.

Emergency Maintenance

We are performing emergency maintenance on a select number of servers starting today until 31 May. During this time, the following content may be intermittently unavailable:
Redump set "Microsoft - Xbox"
No-Intro sets "Nintendo"
Redump sets "Nintendo"
No-Intro sets "Sony"

All other content will continue to be available and we'll provide updates as necessary. Thank you for understanding.

Update - The emergency maintenance has concluded.

Scheduled Maintenance

We are performing maintenance on a select number of caching servers starting today until 2 June. During this time, the following content may be slower than usual to download unless it is cached:
Redump sets "Microsoft"
No-Intro sets "Nintendo"
Redump sets "Nintendo"
No-Intro sets "Sony"
Redump set "Sony - PlayStation 2"

All other content will continue to be available and we'll provide updates as necessary. Thank you for understanding.

Update - The maintenance has concluded.

Scheduled Maintenance

We will be performing scheduled maintenance on a select number of caching servers from 2 June to 6 June. During this time, the following content may be slower than usual to download in Europe only:
Redump sets "Microsoft"
No-Intro sets "Nintendo"
Redump sets "Nintendo"
No-Intro sets "Sony"
Redump set "Sony - PlayStation 2"

All other content will continue to be available and we'll provide updates as necessary. Thank you for understanding.

Update - The scheduled maintenance has been extended until 10 June and the list of content affected has been changed. The following content may be slower than usual to download in Europe only:
Redump set "Microsoft - Xbox 360"
Redump sets "Nintendo"
Redump set "Sony - PlayStation 2"

Update - The scheduled maintenance has concluded.

Network Performance Issues in Asia-Pacific

Earlier today, users in the Asia-Pacific region experienced dropped connections and were unable to download the following content due to network performance issues affecting certain caching servers:
Redump sets "Microsoft"
No-Intro sets "Nintendo"
Redump sets "Nintendo"
No-Intro sets "Sony"
Redump set "Sony - PlayStation 2"

A fix was implemented and this incident has been resolved.

Emergency Maintenance

We are performing emergency maintenance on a select number of caching servers until further notice in order to address an issue where corrupt cached content is being served. During this time, the following content may be slower than usual to download in all regions (worldwide) while all cached content is revalidated:
Redump sets "Microsoft"
No-Intro sets "Nintendo"
Redump sets "Nintendo"
No-Intro sets "Sony"
Redump set "Sony - PlayStation 2"

All other content will continue to be available and we'll provide updates as necessary. We apologize for any inconvenience and thank you for understanding.

Update - The emergency maintenance has concluded and cached content should no longer be corrupt or fail to download.

Scheduled Maintenance

We are performing maintenance on a select number of caching servers until 29 July. During this time, the following content may be slower than usual to download unless it is cached:
Various No-Intro and Redump sets

All other content will continue to be available and we'll provide updates as necessary. Thank you for understanding.

Update - The scheduled maintenance has concluded.

Download performance issues on certain Redump sets

We have received reports regarding slow download performance affecting the following content:
Redump set "Microsoft - Xbox 360"
Redump sets "Nintendo"
Redump set "Sony - PlayStation 2"

An additional load balancer has been deployed to alleviate the issue and download speeds for the affected content should be back to normal. This incident has been resolved.

Network Performance Issues

We are investigating issues with network performance, affecting the following content:
Redump set "Microsoft - Xbox"
No-Intro sets "Nintendo"
No-Intro sets "Sony"

We are working to mitigate the problem and will provide updates as necessary. Thank you for understanding.

Update - We are waiting for a hardware replacement.

Update - The affected hardware has been replaced and download speeds for the affected content should be back to normal. This incident has been resolved.

Increased HTTP 502 errors on Redump set "Sony - PlayStation 2"

Due to a major hardware failure affecting multiple storage servers, users experienced increased HTTP 502 errors when downloading the following content:
Redump set "Sony - PlayStation 2"

We have switched to backup storage servers while the issue is being investigated and download speeds will be slower than usual as a result. This issue does not affect cached content. All other content is unaffected and we will provide updates as necessary.

Update - The faulty hardware has been identified and replaced and the affected storage servers are back online. Download speeds for the affected content should be back to normal. This incident has been resolved.

High load on certain Redump sets

Due to unexpected high demand, some users may have experienced slower download speeds than usual throughout the day with the following content:
Redump set "Microsoft - Xbox 360"
Redump set "Nintendo - GameCube - NKit RVZ [zstd-19-128k]"
Redump set "Nintendo - Wii - NKit RVZ [zstd-19-128k]"
Redump set "Nintendo - Wii U - WUX"

All other content is unaffected. We have deployed additional network capacity in order to relieve congestion and will continue monitoring the situation. We apologize for the inconvenience.

Update - Download speeds have returned to normal. This incident has been resolved.

Increased error rates on website

Users may have experienced intermittent errors throughout the day when attempting to access the website and download content due to an overloaded web server. A fix has been implemented and the website should now load much faster than before and without errors. This incident has been resolved.

Network Connectivity Issues

We are investigating issues with network connectivity causing the website to load extremely slowly. More information to come.

Update - A fix has been implemented and we are monitoring the results.

Update - Network connectivity was fully restored and this incident has been resolved.

Download Issues

Due to a hardware fault, some users may have experienced issues downloading the following content:
Redump set "Sony - PlayStation 3"
Certain No-Intro sets
Certain Redump sets

The issue has been mitigated and the affected content continues to be available but in a degraded state (slower download speeds) until the hardware is replaced. All other content is unaffected and we will provide updates as necessary. We apologize for the inconvenience.

Update - The faulty hardware has been replaced and we are monitoring the results.

Update - The affected content is no longer in a degraded state and download speeds have returned to normal. This incident has been resolved.