Story of A Company that Lags Behind
Hello,
I was hired at my current place of employment about 6 months ago. I am proficient with AD and good with PowerShell and all things 365. My experience lies in my past work with the military and Level 3. I cannot share anymore, otherwise, too much personal info is given. Mind you, the company is around 50 to 100 people, and there are only two of us.
When I first started, my company had just gotten through a ransomware attack, and my COO, as well as the IT Manager, wore it like a badge of pride, even though the attackers got all of our data. It should have been a huge red flag to me when I was only two months in and they were bragging about an abject failure. Well, 4 months after this hits, I find that we don't have great backups, by accidentally deleting portions of critical data. A story in of itself and a mistake I admit too. We had to rebuild it all. I was told that it was my fault, but thinking back on it, why is our last good backup 3 months old? A month after, raising the flag on failed backups, which was tasked to the IT Manager, I find that we still have not gotten good backups. well, 4 months go by, and we finally make the switch to a real backup solution, which turns out to be VEAM. It works wonderfully, but the fact that it took 4 months past the initial discovery to build a working backup was mind-boggling. In the meantime, I had brought our original ticket queue that averaged 36 tickets down to 3 in the queue at any given time on top of all this. I have been given an unofficial corrective action due to my role in installing appropriate security measures without process approval. A process that was not written down.
So, I raised the red flag after my IT manager failed to come up with a solution which I had offered in writing 3 options. Thinking I was doing the right thing, as the company relies on us to properly function. Turns out, he is hiding everything we are not doing. I started to push BitLocker; as that was not on our devices and the passwords were not in Intune. We also had no DLP, TPM Delegation, MDM, or MAM; which I eventually deployed them all in the span of 3 months for our 168 devices. Over the course of each one, management requested an explanation and approval process, which was not written down. We have no formal process as we are so small.
In all of this, i have to write a page report for everything, no matter how simple a change. I want to implement basic DLP. Well, i will have to write a report with all of the technical steps on how to do it. Same with any other change that is not as basic as resetting a password. I have a OneNote with everything i do down to the detail, and have even shown my COO. Is this typical of Management, or am I in bad company?
Fast forward to month 6, and I am working on a project as well as handling IT helpdesk and Networking tickets. I have no problem with this and love staying busy. Well, it was a minor project that involved building our company portal applications and pushing them to devices through Intune. Something I have already done for multiple applications that we currently use. I was cussed out by one of our consultants after implementing this particular application, which can easily be reversed in Intune. All for creating a remote installer for software we already use (ShareFile). Well, this one was "not vetted" properly, so I was called in for a one-on-one, which I requested HR for. The COO then decided to come down 30 minutes before the meeting and bring me up to her office, so it became a one-on-one. While I should have held my ground, I did not. Well, the COO lectured me on trust and how i need to do more to earn it from her. She then sent an email explaining how the meeting went, and how my authority to operate will be greatly reduced in the days to come. This, coming from someone who doesn't support practicing industry standards, is aggravating, but she is the boss. I fear that when we do get breached, I will be scapegoated, even though only half of my security recommendations are even being looked
Hello,
I was hired at my current place of employment about 6 months ago. I am proficient with AD and good with PowerShell and all things 365. My experience lies in my past work with the military and Level 3. I cannot share anymore, otherwise, too much personal info is given. Mind you, the company is around 50 to 100 people, and there are only two of us.
When I first started, my company had just gotten through a ransomware attack, and my COO, as well as the IT Manager, wore it like a badge of pride, even though the attackers got all of our data. It should have been a huge red flag to me when I was only two months in and they were bragging about an abject failure. Well, 4 months after this hits, I find that we don't have great backups, by accidentally deleting portions of critical data. A story in of itself and a mistake I admit too. We had to rebuild it all. I was told that it was my fault, but thinking back on it, why is our last good backup 3 months old? A month after, raising the flag on failed backups, which was tasked to the IT Manager, I find that we still have not gotten good backups. well, 4 months go by, and we finally make the switch to a real backup solution, which turns out to be VEAM. It works wonderfully, but the fact that it took 4 months past the initial discovery to build a working backup was mind-boggling. In the meantime, I had brought our original ticket queue that averaged 36 tickets down to 3 in the queue at any given time on top of all this. I have been given an unofficial corrective action due to my role in installing appropriate security measures without process approval. A process that was not written down.
So, I raised the red flag after my IT manager failed to come up with a solution which I had offered in writing 3 options. Thinking I was doing the right thing, as the company relies on us to properly function. Turns out, he is hiding everything we are not doing. I started to push BitLocker; as that was not on our devices and the passwords were not in Intune. We also had no DLP, TPM Delegation, MDM, or MAM; which I eventually deployed them all in the span of 3 months for our 168 devices. Over the course of each one, management requested an explanation and approval process, which was not written down. We have no formal process as we are so small.
In all of this, i have to write a page report for everything, no matter how simple a change. I want to implement basic DLP. Well, i will have to write a report with all of the technical steps on how to do it. Same with any other change that is not as basic as resetting a password. I have a OneNote with everything i do down to the detail, and have even shown my COO. Is this typical of Management, or am I in bad company?
Fast forward to month 6, and I am working on a project as well as handling IT helpdesk and Networking tickets. I have no problem with this and love staying busy. Well, it was a minor project that involved building our company portal applications and pushing them to devices through Intune. Something I have already done for multiple applications that we currently use. I was cussed out by one of our consultants after implementing this particular application, which can easily be reversed in Intune. All for creating a remote installer for software we already use (ShareFile). Well, this one was "not vetted" properly, so I was called in for a one-on-one, which I requested HR for. The COO then decided to come down 30 minutes before the meeting and bring me up to her office, so it became a one-on-one. While I should have held my ground, I did not. Well, the COO lectured me on trust and how i need to do more to earn it from her. She then sent an email explaining how the meeting went, and how my authority to operate will be greatly reduced in the days to come. This, coming from someone who doesn't support practicing industry standards, is aggravating, but she is the boss. I fear that when we do get breached, I will be scapegoated, even though only half of my security recommendations are even being looked
at, and out of those few are greenlighted for implementation. I currently have 14 projects, some of which could be done in 20 minutes, but are pending 5 meetings and approval from higher. These are no-cost, easy moves.
It drives me up a wall. Anyway, back to it tomorrow. What do you think, Reddit? Am I just burning out or is something else going on?
https://redd.it/1o1sllt
@r_systemadmin
It drives me up a wall. Anyway, back to it tomorrow. What do you think, Reddit? Am I just burning out or is something else going on?
https://redd.it/1o1sllt
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Would you leave this job if you were me?
So I got nofified that I was being laid off at the end of November because my employers contract got cut by the company that subcontracted to them. I started applying to other roles that afternoon and got a hit later that day. By Friday afternoon I had gotten notified I got the job and have since accepted the role and put in my intiial paperwork.
Since that time I found out that the company that subcontracted to my company is likely taking back everyone that they can and rehiring them for our same roles. I'm not an admin but I'm an AV tech / Deskside Support person who does remote work from the office. The new employer sounds great, it's a nice little tight nit group and they seem like a fantastic place to grow. It's a Service Desk role that they want us to be field techs and versatile. Basically, networking, service desk, probably some systems administration and whatever else.
Problem is that the new role is paying terribly, I make 70k here in Boston and I'd have to go down to $28.50/h for the contract and when I convert then it'd go up to 65k/y. I'd be struggling hard for a long time financially. It's a better role overall and what I actually want to do but I'd be on a shoe string budget. I did the math and if I picked up a part time job and worked 24 hours after work I could do it and have some money to save and carry myself better.
I need advice from other admins, would it work better if I took the other lower paying job and got the experience and did all the part time work to make ends meet or would it be better for me to stay at my current role and make more but do less technical work and stagnate? I'm working on certs but I feel like I might not be fast enough and might fall behind.
https://redd.it/1o1sgkl
@r_systemadmin
So I got nofified that I was being laid off at the end of November because my employers contract got cut by the company that subcontracted to them. I started applying to other roles that afternoon and got a hit later that day. By Friday afternoon I had gotten notified I got the job and have since accepted the role and put in my intiial paperwork.
Since that time I found out that the company that subcontracted to my company is likely taking back everyone that they can and rehiring them for our same roles. I'm not an admin but I'm an AV tech / Deskside Support person who does remote work from the office. The new employer sounds great, it's a nice little tight nit group and they seem like a fantastic place to grow. It's a Service Desk role that they want us to be field techs and versatile. Basically, networking, service desk, probably some systems administration and whatever else.
Problem is that the new role is paying terribly, I make 70k here in Boston and I'd have to go down to $28.50/h for the contract and when I convert then it'd go up to 65k/y. I'd be struggling hard for a long time financially. It's a better role overall and what I actually want to do but I'd be on a shoe string budget. I did the math and if I picked up a part time job and worked 24 hours after work I could do it and have some money to save and carry myself better.
I need advice from other admins, would it work better if I took the other lower paying job and got the experience and did all the part time work to make ends meet or would it be better for me to stay at my current role and make more but do less technical work and stagnate? I'm working on certs but I feel like I might not be fast enough and might fall behind.
https://redd.it/1o1sgkl
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Website Host Change, Now Can't Access Subdomains from LAN?
TLDR; After a website refresh (Hosted via External Vendor) sub-domains unreachable from the LAN.
We had a relatively standard DNS records change request for a new website overhaul, which included CNAME records for each sub-domain, and typical @ A record IP change. The old site did not use any CNAME records for the subdomains.
The website name is the same as the internal domain (Wasn't me.) but we are using ad.example.com for internal resources.
On our internal DNS servers, we have a forward lookup zone for example.com which includes an A record pointing to the new website host IP, that works fine. Attempting to get to subdomain.example.com hits a browser error "This site can't be reached".
nslookups for subdomain.example.com return "Can't find. Non-existent domain", the nslookup for example.com externally returns the new site IP, whereas the nslookup for subdomain.example.com externally returns a round-robin list of IPs.
I've tried mirroring the CNAME record changes, and adding an A record for subdomain.example.com to point to the IP of the new site, no change.
Please reddit hive mind, share some words of (kind) wisdom!
https://redd.it/1o1xtnq
@r_systemadmin
TLDR; After a website refresh (Hosted via External Vendor) sub-domains unreachable from the LAN.
We had a relatively standard DNS records change request for a new website overhaul, which included CNAME records for each sub-domain, and typical @ A record IP change. The old site did not use any CNAME records for the subdomains.
The website name is the same as the internal domain (Wasn't me.) but we are using ad.example.com for internal resources.
On our internal DNS servers, we have a forward lookup zone for example.com which includes an A record pointing to the new website host IP, that works fine. Attempting to get to subdomain.example.com hits a browser error "This site can't be reached".
nslookups for subdomain.example.com return "Can't find. Non-existent domain", the nslookup for example.com externally returns the new site IP, whereas the nslookup for subdomain.example.com externally returns a round-robin list of IPs.
I've tried mirroring the CNAME record changes, and adding an A record for subdomain.example.com to point to the IP of the new site, no change.
Please reddit hive mind, share some words of (kind) wisdom!
https://redd.it/1o1xtnq
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LDAP keeps breaking and we have no idea why
So, we have LDAP set up on several copiers throughout the company so users can scan to their email. We also use it on our SonicWall for user authentication against AD as well as few other appliances on the network. I'll get a call from a user that the copiers aren't pulling up any results, go to check using the LDAP tools in the copiers web interfaces, and confirm the issue. Then within 10-15 minutes, it resolves itself, and everything works again.
The AD server isn't going down, resources aren't getting tied up, and there's nothing running that shouldn't be. This only started happening recently, so I was thinking maybe an update was to blame, but nothing comes up in any search results.
Server is running Windows server 2019 standard, if that helps. It is also used for DNS, DHCP, and primary domain controller
https://redd.it/1o1u139
@r_systemadmin
So, we have LDAP set up on several copiers throughout the company so users can scan to their email. We also use it on our SonicWall for user authentication against AD as well as few other appliances on the network. I'll get a call from a user that the copiers aren't pulling up any results, go to check using the LDAP tools in the copiers web interfaces, and confirm the issue. Then within 10-15 minutes, it resolves itself, and everything works again.
The AD server isn't going down, resources aren't getting tied up, and there's nothing running that shouldn't be. This only started happening recently, so I was thinking maybe an update was to blame, but nothing comes up in any search results.
Server is running Windows server 2019 standard, if that helps. It is also used for DNS, DHCP, and primary domain controller
https://redd.it/1o1u139
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admin.microsoft.com
For the past two days now when attempting to access admin.microsoft.com I am getting the error message:
We are sorry, something went wrong.
Please try refreshing the page in a few minutes. If the problem persists, please visit **status.cloud.microsoft** for updates regarding known issues.
I have tried inprivate browsing as well, has anyone else had this issue?
Only work around so far is going to https://admin.cloud.microsoft/?#/homepage directly.
https://redd.it/1o20e7l
@r_systemadmin
For the past two days now when attempting to access admin.microsoft.com I am getting the error message:
We are sorry, something went wrong.
Please try refreshing the page in a few minutes. If the problem persists, please visit **status.cloud.microsoft** for updates regarding known issues.
I have tried inprivate browsing as well, has anyone else had this issue?
Only work around so far is going to https://admin.cloud.microsoft/?#/homepage directly.
https://redd.it/1o20e7l
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Thickheaded Thursday - October 09, 2025
Howdy, /r/sysadmin!
It's that time of the week, Thickheaded Thursday! This is a safe (mostly) judgement-free environment for all of your questions and stories, no matter how silly you think they are. Anybody can answer questions! My name is AutoModerator and I've taken over responsibility for posting these weekly threads so you don't have to worry about anything except your comments!
https://redd.it/1o21vn7
@r_systemadmin
Howdy, /r/sysadmin!
It's that time of the week, Thickheaded Thursday! This is a safe (mostly) judgement-free environment for all of your questions and stories, no matter how silly you think they are. Anybody can answer questions! My name is AutoModerator and I've taken over responsibility for posting these weekly threads so you don't have to worry about anything except your comments!
https://redd.it/1o21vn7
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Monitoring WFH employees?
My company removed WFH around 18 months ago and quickly realised it would cause problems. They quickly tried to "fix" things by giving each employee 1 flexible wfh day per month, that doesn't carry over, and must be aproved by management with good reason.
I've been fighting back on this for a while and we're now at a point where management have said they cannot be sure employees are not abusing wfh privileges and not delivering work. Which is crazy because work has never not been done. I've argued that productivity increases within my team, which is a fact. WFH for my team works better than the open plan office surrounded by sales, account management and accounts.
I think they are suggesting we monitor employees RDPing in to see what they are up to. I am not a fan of this, but also never had this and never worked somewhere that does this. Is this a normal thing? Do any of you guys do this? If so, what tools do you use and how indepth are they?
https://redd.it/1o214ea
@r_systemadmin
My company removed WFH around 18 months ago and quickly realised it would cause problems. They quickly tried to "fix" things by giving each employee 1 flexible wfh day per month, that doesn't carry over, and must be aproved by management with good reason.
I've been fighting back on this for a while and we're now at a point where management have said they cannot be sure employees are not abusing wfh privileges and not delivering work. Which is crazy because work has never not been done. I've argued that productivity increases within my team, which is a fact. WFH for my team works better than the open plan office surrounded by sales, account management and accounts.
I think they are suggesting we monitor employees RDPing in to see what they are up to. I am not a fan of this, but also never had this and never worked somewhere that does this. Is this a normal thing? Do any of you guys do this? If so, what tools do you use and how indepth are they?
https://redd.it/1o214ea
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Planning replication between 4 DCs
Hy!
I have 4 DCs and I would like get answer for the correct replication path between the 4 DCs. There are 3 site:
\- HQ: DC1, DC2
\- DR: DC3
\- Branch: DC4
What is the best practise to create raplication connection under Sites and Services? Do I have to create connection object between all DCs? For example:
DC1 connection DC2, DC3, DC4
DC2 connection DC1, DC3, DC4
DC3 connection DC1, DC2, DC4
DC4 connection DC1, DC2, DC3
Thanks.
https://redd.it/1o233ky
@r_systemadmin
Hy!
I have 4 DCs and I would like get answer for the correct replication path between the 4 DCs. There are 3 site:
\- HQ: DC1, DC2
\- DR: DC3
\- Branch: DC4
What is the best practise to create raplication connection under Sites and Services? Do I have to create connection object between all DCs? For example:
DC1 connection DC2, DC3, DC4
DC2 connection DC1, DC3, DC4
DC3 connection DC1, DC2, DC4
DC4 connection DC1, DC2, DC3
Thanks.
https://redd.it/1o233ky
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What is your biggest perk?
I’ll start. Free underground parking and free lunches.
https://redd.it/1o258z0
@r_systemadmin
I’ll start. Free underground parking and free lunches.
https://redd.it/1o258z0
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Transitioning from WSUS to Azure Update Manager...
For those using Azure Update Manager (AUM) to update on-prem, domain-joined servers, are you still using WSUS in any capacity? We are testing AUM with some test servers and we removed our WSUS GPOs so they wouldn't conflict with AUM, but I'm wondering if we can still use WSUS to deliver any updates that AUM might not have. I don't know what those would be yet, but we do have PatchMyPC integrated with WSUS and that lets us update third-party apps, some of which are on servers.
https://redd.it/1o26uoi
@r_systemadmin
For those using Azure Update Manager (AUM) to update on-prem, domain-joined servers, are you still using WSUS in any capacity? We are testing AUM with some test servers and we removed our WSUS GPOs so they wouldn't conflict with AUM, but I'm wondering if we can still use WSUS to deliver any updates that AUM might not have. I don't know what those would be yet, but we do have PatchMyPC integrated with WSUS and that lets us update third-party apps, some of which are on servers.
https://redd.it/1o26uoi
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On-Prem Infrastructure admin noscript
So had an interesting question come up, and realized I don't know what the answer would be so I wanted to hit the community and see if there was a consensus.
What would we call the position when someone is a on-prem datacenter infrastructure architect/engineer? When you look for Infrastructure Engineers these days, a LOT of them are AWS/Azure/Cloud jockies who get lost the second you start talking about physical hardware. At the low end, you have smart hands who can work with physical hardware, but may not have the skillset needed to actually design and build out an efficient on-prem datacenter.
So when looking for one of these ellusive greybeard unicorn types (which can't really be unicorns, can they? everybody and their mother had a data center not too long ago before "the cloud" became the thing), How would you target your search to filter out the keyboard cloud jockies who haven't ever touched a physical switch/san/server? What job noscripts traditionally would be an indicator that they did this kind of role?
https://redd.it/1o285w5
@r_systemadmin
So had an interesting question come up, and realized I don't know what the answer would be so I wanted to hit the community and see if there was a consensus.
What would we call the position when someone is a on-prem datacenter infrastructure architect/engineer? When you look for Infrastructure Engineers these days, a LOT of them are AWS/Azure/Cloud jockies who get lost the second you start talking about physical hardware. At the low end, you have smart hands who can work with physical hardware, but may not have the skillset needed to actually design and build out an efficient on-prem datacenter.
So when looking for one of these ellusive greybeard unicorn types (which can't really be unicorns, can they? everybody and their mother had a data center not too long ago before "the cloud" became the thing), How would you target your search to filter out the keyboard cloud jockies who haven't ever touched a physical switch/san/server? What job noscripts traditionally would be an indicator that they did this kind of role?
https://redd.it/1o285w5
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I have troubles explaining to people things that I'm working on when asked.
Hi guys! I'm struggling with something a little strange.
I have troubles explaining or talking about the technical details of things I'm working on. I can spend hours on a task or project. If someone asks me what I'm working on, I have difficulties with getting the words out.
This leads to some anxiety during standups and meetings. This is a more recent, I don't recall the issue being this bad earlier in my career.
I have a 10 month old so I was thinking maybe it was sleep, but I'm getting on average around 7 hours of sleep now, I haven't been able to excercise like I would like to, but I'm not sure how that would have any impact on this specifically.
Appreciate any help and suggestions.
https://redd.it/1o28hs6
@r_systemadmin
Hi guys! I'm struggling with something a little strange.
I have troubles explaining or talking about the technical details of things I'm working on. I can spend hours on a task or project. If someone asks me what I'm working on, I have difficulties with getting the words out.
This leads to some anxiety during standups and meetings. This is a more recent, I don't recall the issue being this bad earlier in my career.
I have a 10 month old so I was thinking maybe it was sleep, but I'm getting on average around 7 hours of sleep now, I haven't been able to excercise like I would like to, but I'm not sure how that would have any impact on this specifically.
Appreciate any help and suggestions.
https://redd.it/1o28hs6
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Windows 10 to 11 Update Rollback
Wanted to share since was pulling my hair on this for a little bit. We had a handful of computers that were failing updates from 10 to 11. We found it was related to the profile list in the registry having duplicate entries and or .old entires from techs rebuilding corrupt Windows Profiles.
HKLM\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\ProfileList
Delete any subkeys where:
* ProfileImagePath points to C:\\Users\\<something>.old
* The folder doesn’t exist on disk
* Or two SIDs point to the same folder
After that the systems were updating to 11 fine.
https://redd.it/1o2ajzj
@r_systemadmin
Wanted to share since was pulling my hair on this for a little bit. We had a handful of computers that were failing updates from 10 to 11. We found it was related to the profile list in the registry having duplicate entries and or .old entires from techs rebuilding corrupt Windows Profiles.
HKLM\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\ProfileList
Delete any subkeys where:
* ProfileImagePath points to C:\\Users\\<something>.old
* The folder doesn’t exist on disk
* Or two SIDs point to the same folder
After that the systems were updating to 11 fine.
https://redd.it/1o2ajzj
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Today, we made it. All 2003 of our W10 deployments are now on W11.
And my CEO will never understand the challenge of this. At least I don't need to worry about it anymore.
I'm not taking credit. My desktop support manager ran the whole damn project. All I did was audit, and provide my past experiences when requested. His bonus will be in the 5 figures this year, and all of his team will be very pleased with theirs as well. Pretty much all the sysadmins and I had to do was make sure the GPOs worked, fucking strangle "new outlook" to death, and deal with the back end crap that goes from on prem 2016 office licensing to m365.
I am so damn lucky, my team fucking rocks.
https://redd.it/1o2crbs
@r_systemadmin
And my CEO will never understand the challenge of this. At least I don't need to worry about it anymore.
I'm not taking credit. My desktop support manager ran the whole damn project. All I did was audit, and provide my past experiences when requested. His bonus will be in the 5 figures this year, and all of his team will be very pleased with theirs as well. Pretty much all the sysadmins and I had to do was make sure the GPOs worked, fucking strangle "new outlook" to death, and deal with the back end crap that goes from on prem 2016 office licensing to m365.
I am so damn lucky, my team fucking rocks.
https://redd.it/1o2crbs
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microsoft issues 1:15pm CST?
Just checking in with the community if we're alone on this issue. midwest. outlook, teams, entra, admin, azure, all seem to be having issues.
anyone else?
https://redd.it/1o2djfi
@r_systemadmin
Just checking in with the community if we're alone on this issue. midwest. outlook, teams, entra, admin, azure, all seem to be having issues.
anyone else?
https://redd.it/1o2djfi
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Microsoft Issue/Outage – Teams?
Getting really slow responses and timeouts for M365 – anyone else seeing this?
https://redd.it/1o2dx4p
@r_systemadmin
Getting really slow responses and timeouts for M365 – anyone else seeing this?
https://redd.it/1o2dx4p
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More M365 woes. The admin panels this times it seems.
Getting authentication errors across multiple browser and tenants.
https://redd.it/1o2g63g
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Getting authentication errors across multiple browser and tenants.
https://redd.it/1o2g63g
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Microsoft down - Outlook.com and Office.com not working
Users are unable to open outlook.com or office.com.
Anyone else getting these issues?
https://redd.it/1o2dz83
@r_systemadmin
Users are unable to open outlook.com or office.com.
Anyone else getting these issues?
https://redd.it/1o2dz83
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