“The Encryption Type requested isn’t supported by the KDC”
So kind of a long story or I’ll try to make it as short as possible but I’m just a lowly Service Desk Analyst still at my company technically, but my org recently has been getting this exact error message every time a user tries to reset their own Windows password ever since we went through AD migration and I literally remember bringing this up to Windows Server Support the first day we encountered it, which was the first day of AD Migration, and resetting the password in AD obviously fixed it and the user could reset their own password 24 hours later. Now almost a year later, I found out it’s been coming back and I thought they were one off situations or something but no it has been happening to literally ~every single user~. I obviously took the liberty of at least googling that dumbass error message and yeah lo and behold if I read it right it’s an Encryption type discrepancy when a user tries to reset their own password. Now my question is, Windows Engineering and all of 3rd level said to us that the only way to fix it is by resetting everyone’s password?? Am I just stupid or isn’t it literally just as easy as setting the account properties for all the affected users to enable resetting passwords using AES 256 Encryption and running a Group Policy Update on all users?
https://redd.it/1o9h5ua
@r_systemadmin
So kind of a long story or I’ll try to make it as short as possible but I’m just a lowly Service Desk Analyst still at my company technically, but my org recently has been getting this exact error message every time a user tries to reset their own Windows password ever since we went through AD migration and I literally remember bringing this up to Windows Server Support the first day we encountered it, which was the first day of AD Migration, and resetting the password in AD obviously fixed it and the user could reset their own password 24 hours later. Now almost a year later, I found out it’s been coming back and I thought they were one off situations or something but no it has been happening to literally ~every single user~. I obviously took the liberty of at least googling that dumbass error message and yeah lo and behold if I read it right it’s an Encryption type discrepancy when a user tries to reset their own password. Now my question is, Windows Engineering and all of 3rd level said to us that the only way to fix it is by resetting everyone’s password?? Am I just stupid or isn’t it literally just as easy as setting the account properties for all the affected users to enable resetting passwords using AES 256 Encryption and running a Group Policy Update on all users?
https://redd.it/1o9h5ua
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Whoops, wrong terminal again.
Is there a term for that? When you have several ssh sessions going and you run the command in the wrong server?
https://redd.it/1o9hep2
@r_systemadmin
Is there a term for that? When you have several ssh sessions going and you run the command in the wrong server?
https://redd.it/1o9hep2
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How much longer do you think sccm will be around?
I know in this field there are ancient systems and such but im curious as to how long sccm will be around in corporations vs flipping to azure/intune.
https://redd.it/1o9kbx3
@r_systemadmin
I know in this field there are ancient systems and such but im curious as to how long sccm will be around in corporations vs flipping to azure/intune.
https://redd.it/1o9kbx3
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Professional cheap NAS solution
Edit: I'll dig into the UNAS entity endpoint (not high hopes), Terastation (meh), TrueNas prebuilts (thanks for that idea), and if all else fails cry and bare metal windows 17 times. Thank you all.
We've used Windows hosts, on an ESXi mini stack at every (17 different) locations, with the windows VM playing SMB host.
We've dumped the need for VM's at the locations, but still need the network shares, and still have these capable HPE servers at each location. So installing Windows baremetal is an option, but I'd love to kill Windows even as well.
I'd prefer to simplify and get rid of Windows as well. I know TrueNAS is an option, but my superiors fear the phrase 'open-source' based (don't get me started, I know). Are there any closed source bring-your-own-hardware NAS solutions?
If I have to replace them (they're old-ish servers anyways), are there reliable NAS units that aren't $3000+ each? Synology and QNAP seem like cheap garbage, Ugreen is too new to trust in a sensitive environment, and Unifi UNAS doesn't support Active Directory without a crazy subnoscription (I bought one and tried, no dice).
Edit: we don't want/need virtualization, or even Windows anymore if possible. Just basic SMB shares.
https://redd.it/1o9j9q1
@r_systemadmin
Edit: I'll dig into the UNAS entity endpoint (not high hopes), Terastation (meh), TrueNas prebuilts (thanks for that idea), and if all else fails cry and bare metal windows 17 times. Thank you all.
We've used Windows hosts, on an ESXi mini stack at every (17 different) locations, with the windows VM playing SMB host.
We've dumped the need for VM's at the locations, but still need the network shares, and still have these capable HPE servers at each location. So installing Windows baremetal is an option, but I'd love to kill Windows even as well.
I'd prefer to simplify and get rid of Windows as well. I know TrueNAS is an option, but my superiors fear the phrase 'open-source' based (don't get me started, I know). Are there any closed source bring-your-own-hardware NAS solutions?
If I have to replace them (they're old-ish servers anyways), are there reliable NAS units that aren't $3000+ each? Synology and QNAP seem like cheap garbage, Ugreen is too new to trust in a sensitive environment, and Unifi UNAS doesn't support Active Directory without a crazy subnoscription (I bought one and tried, no dice).
Edit: we don't want/need virtualization, or even Windows anymore if possible. Just basic SMB shares.
https://redd.it/1o9j9q1
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Automated Password Reset OKTA
Is there a way I can automate Password Reset for users. Okta is used in our org.
The reason I want to automate password reset is our Service Desk is outsourced and most of the time they don't even check basic things and straight away reset (which goes to their personal email (secondary email)) or give the password to the user over call (I think there was one instance)
https://redd.it/1o9q7ql
@r_systemadmin
Is there a way I can automate Password Reset for users. Okta is used in our org.
The reason I want to automate password reset is our Service Desk is outsourced and most of the time they don't even check basic things and straight away reset (which goes to their personal email (secondary email)) or give the password to the user over call (I think there was one instance)
https://redd.it/1o9q7ql
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Is it impossible to introduce Terraform or Ansible in a traditional infrastructure environment?
Our infrastructure team manages over 3,000 customer PCs and more than 300 VMs and EC2 instances. Around 90% of the systems run on Windows Server, and most instances don’t require high performance (8GB of memory is usually sufficient)
I’m trying to become an SRE in the future, and currently manage around 50 EC2 instances on AWS. I’d like to try codifying them using Terraform.
That said, I’m wondering if such a proposal would generally be rejected in our environment. Or, if I build enough skill, is it something that could realistically be accepted?
I just want to understand the reality because I don’t want to waste effort on something that has no chance.
https://redd.it/1o9vdhw
@r_systemadmin
Our infrastructure team manages over 3,000 customer PCs and more than 300 VMs and EC2 instances. Around 90% of the systems run on Windows Server, and most instances don’t require high performance (8GB of memory is usually sufficient)
I’m trying to become an SRE in the future, and currently manage around 50 EC2 instances on AWS. I’d like to try codifying them using Terraform.
That said, I’m wondering if such a proposal would generally be rejected in our environment. Or, if I build enough skill, is it something that could realistically be accepted?
I just want to understand the reality because I don’t want to waste effort on something that has no chance.
https://redd.it/1o9vdhw
@r_systemadmin
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TPRM platform
You have to start your TPRM program and get to buy any platform you want. Which do you choose (and if you have time explain why)?
https://redd.it/1o9vcnw
@r_systemadmin
You have to start your TPRM program and get to buy any platform you want. Which do you choose (and if you have time explain why)?
https://redd.it/1o9vcnw
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Automate laptop replacement process.
Hello Everyone,
I have been trying to figure out how to automate or simplify laptop replacement process for our team.
We have multiple hardware replacement requests coming in because of win 11 eol.
The problem is with moving user data to new laptops, which is where lot of our time is getting wasted. We are a shop with lot of them using on prem ad and file shares. M365 for emails. Users are mostly in 50-60 years of age. So they prefer to have all their profile fully setup so that they can get logged in and all data from their old system is present in front of them.
Is there anyway I can automate this process. I have been using Transwiz to export and then import to new laptop. If anybody can give me some idea it will be helpful.
Thanks
https://redd.it/1o9v0rr
@r_systemadmin
Hello Everyone,
I have been trying to figure out how to automate or simplify laptop replacement process for our team.
We have multiple hardware replacement requests coming in because of win 11 eol.
The problem is with moving user data to new laptops, which is where lot of our time is getting wasted. We are a shop with lot of them using on prem ad and file shares. M365 for emails. Users are mostly in 50-60 years of age. So they prefer to have all their profile fully setup so that they can get logged in and all data from their old system is present in front of them.
Is there anyway I can automate this process. I have been using Transwiz to export and then import to new laptop. If anybody can give me some idea it will be helpful.
Thanks
https://redd.it/1o9v0rr
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purestorage x50 help maybe?
I have got myself an x50 r2(no sleds) and i have populated it with directmemory modules single disk sleds, i did reset_drive, and puresetup newarray, but it fails, is x50 limited to what kind of drives it takes? or whats the deal?
I am running purity 6.xx if that helps
https://redd.it/1o9zmk7
@r_systemadmin
I have got myself an x50 r2(no sleds) and i have populated it with directmemory modules single disk sleds, i did reset_drive, and puresetup newarray, but it fails, is x50 limited to what kind of drives it takes? or whats the deal?
I am running purity 6.xx if that helps
https://redd.it/1o9zmk7
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CA policies via Terraform
Apologies if this isn’t the correct sub and thanks for pointing me to the right one if that’s the case.
As the noscript, employer is pushing/forcing CA policies be deployed via Terraform instead of our current click-ops.
Typical volume is circ. 5-10 new policies planned in the next few months to 1 year.
Learning the language would no doubt be great for my development and future, but to me, it seems overkill pushing CA behind terraform over the existing method.
Any thoughts, good or bad?
Thanks
https://redd.it/1oa6c5a
@r_systemadmin
Apologies if this isn’t the correct sub and thanks for pointing me to the right one if that’s the case.
As the noscript, employer is pushing/forcing CA policies be deployed via Terraform instead of our current click-ops.
Typical volume is circ. 5-10 new policies planned in the next few months to 1 year.
Learning the language would no doubt be great for my development and future, but to me, it seems overkill pushing CA behind terraform over the existing method.
Any thoughts, good or bad?
Thanks
https://redd.it/1oa6c5a
@r_systemadmin
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Paranormal IT
Is it just me, or does luck play a huge role in our profession?
An adjacent IT team was struggling with a workstation issue for about a week. It finally got escalated to me.
While we were on a Teams screen share, I watched him recreate the issue — we talked, joked a bit — and then poof, it just… disappeared. No fix, no changes, just magically resolved itself right in front of us.
The timing was impeccable — like the system was waiting for an audience.
It got me thinking: sometimes things break for no clear reason, and sometimes they fix themselves just as mysteriously. It almost feels paranormal.
Anyone else ever experience those “ghost in the machine” moments?
My message is to always step back and pray I guess lol
https://redd.it/1oa8plx
@r_systemadmin
Is it just me, or does luck play a huge role in our profession?
An adjacent IT team was struggling with a workstation issue for about a week. It finally got escalated to me.
While we were on a Teams screen share, I watched him recreate the issue — we talked, joked a bit — and then poof, it just… disappeared. No fix, no changes, just magically resolved itself right in front of us.
The timing was impeccable — like the system was waiting for an audience.
It got me thinking: sometimes things break for no clear reason, and sometimes they fix themselves just as mysteriously. It almost feels paranormal.
Anyone else ever experience those “ghost in the machine” moments?
My message is to always step back and pray I guess lol
https://redd.it/1oa8plx
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Whatever happened to IPv6?
I remember (back in the early 2000’s) when there was much discussion about IPv6 replacing IPv4, because the world was running out of IPv4 addresses. Eventually the IPv4 space was completely used up, and IPv6 seems to have disappeared from the conversation.
What’s keeping IPv4 going? NAT? Pure spite? Inertia?
Has anyone actually deployed iPv6 inside their corporate network and, if so, what advantages did it bring?
https://redd.it/1oaae1o
@r_systemadmin
I remember (back in the early 2000’s) when there was much discussion about IPv6 replacing IPv4, because the world was running out of IPv4 addresses. Eventually the IPv4 space was completely used up, and IPv6 seems to have disappeared from the conversation.
What’s keeping IPv4 going? NAT? Pure spite? Inertia?
Has anyone actually deployed iPv6 inside their corporate network and, if so, what advantages did it bring?
https://redd.it/1oaae1o
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Patching an offline ESXi Host
Quick question. I am need to patch my ESXi host. However, this host has the VM that is the router for the network. As soon as I place the host into maintenance mode, the internet will cut off. I have the patch zip file in the local host datastore. Will the following commands on the local console for the host work for patching?:
1. Enter maintenance mode: vim-cmd hostsvc/maintenance_mode_enter
2. Esxcli software vib update -d /vmfs/volumes/datastore/Updates/VMware-ESXi-7.0U3w-24784741-depot.zip
3. reboot
4. Vim-cmd hostsvc/maintenance_mode_exit
https://redd.it/1oa5xjm
@r_systemadmin
Quick question. I am need to patch my ESXi host. However, this host has the VM that is the router for the network. As soon as I place the host into maintenance mode, the internet will cut off. I have the patch zip file in the local host datastore. Will the following commands on the local console for the host work for patching?:
1. Enter maintenance mode: vim-cmd hostsvc/maintenance_mode_enter
2. Esxcli software vib update -d /vmfs/volumes/datastore/Updates/VMware-ESXi-7.0U3w-24784741-depot.zip
3. reboot
4. Vim-cmd hostsvc/maintenance_mode_exit
https://redd.it/1oa5xjm
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Windows 10 ESU Applied with slmgr.vbs -- still shows "your version of Windows has reached End of Support"
Hey there! We have a few Windows 10 PCs on which we have applied Year 1 ESU licenses using slmgr.vbs (we followed info here). All of them show "License Status: Licensed". But in Windows Update it still shows "Your version of Windows has reached End of Support. Your device is no longer receiving security updates." I just wanted to check if we missed something, or is this what everyone else is experiencing? Thanks!
https://redd.it/1oa8t6z
@r_systemadmin
Hey there! We have a few Windows 10 PCs on which we have applied Year 1 ESU licenses using slmgr.vbs (we followed info here). All of them show "License Status: Licensed". But in Windows Update it still shows "Your version of Windows has reached End of Support. Your device is no longer receiving security updates." I just wanted to check if we missed something, or is this what everyone else is experiencing? Thanks!
https://redd.it/1oa8t6z
@r_systemadmin
Docs
Enable Windows 10 Extended Security Updates (ESU)
Learn how to enable the Extended Security Updates (ESU) keys for Windows 10. The ESU program gives customers the option to receive security updates for Windows 10.
A question about Microsoft 365 licenses and MSP‘s/CSP‘s
I am retiring.
I was getting m365 licenses for clients thru D&H.
A client has annual licenses that I got them that expire on 12/ 31. I turned off auto renew with D&H.
A new firm is taking over on November 1.
The new firm said this:
We won’t do any MSP to MSP transfer of current licenses….
Just curious – does anybody know what that means?
I’m a one-man shop and never had to deal with taking over or releasing a tenant
The license is I got them are already in tenant admin portal.
Is that for sinking up the license expiration dates - my licenses versus licenses they buy?
If they buy through a different CSP and buy another year, without the transfer they talk about, the new license would start immediately?
I do think I saw where you could set a time for the license to start in the future with DH
But CSP’s have their own interface for buying m365 / not all offer that?
https://redd.it/1oa7fm4
@r_systemadmin
I am retiring.
I was getting m365 licenses for clients thru D&H.
A client has annual licenses that I got them that expire on 12/ 31. I turned off auto renew with D&H.
A new firm is taking over on November 1.
The new firm said this:
We won’t do any MSP to MSP transfer of current licenses….
Just curious – does anybody know what that means?
I’m a one-man shop and never had to deal with taking over or releasing a tenant
The license is I got them are already in tenant admin portal.
Is that for sinking up the license expiration dates - my licenses versus licenses they buy?
If they buy through a different CSP and buy another year, without the transfer they talk about, the new license would start immediately?
I do think I saw where you could set a time for the license to start in the future with DH
But CSP’s have their own interface for buying m365 / not all offer that?
https://redd.it/1oa7fm4
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Autohotkey good or bad!?
I love this thing. How can I make it bullet proof so security team won’t make me uninstall it?(silly fear but)
I imagine if i set up alerts on if the ahk file changes or is even open that would be reasonably secure?
Windows Defender Controlled Folder Access ?
Or is having it on disk create a vulnerability?
Ooo can I digitally sign my .ahk!?
I would like help making a strong case for having it and to show that I made an effort to be secure
https://redd.it/1oadd75
@r_systemadmin
I love this thing. How can I make it bullet proof so security team won’t make me uninstall it?(silly fear but)
I imagine if i set up alerts on if the ahk file changes or is even open that would be reasonably secure?
Windows Defender Controlled Folder Access ?
Or is having it on disk create a vulnerability?
Ooo can I digitally sign my .ahk!?
I would like help making a strong case for having it and to show that I made an effort to be secure
https://redd.it/1oadd75
@r_systemadmin
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PSA: Keyboard/mouse won't work in WinRE after October 2025 Patch Tuesday
Microsoft broke the mouse/keyboard in WinRE. Means you can't really use it.
"After installing the Windows security update released on October 14, 2025 (KB5066835), USB devices, such as keyboards and mice, do not function in the Windows Recovery Environment (WinRE). This issue prevents navigation of any of the recovery options within WinRE. Note that the USB keyboard and mouse continue to work normally within the Windows operating system." -- https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3696msgdesc
Was driving our IT team crazy on a Saturday, but replacing the WinRE image from an older ISO works: https://www.windowslatest.com/2025/10/18/microsoft-confirms-windows-11-october-2025-update-breaks-winre-recovery-input/
https://redd.it/1oa7w8n
@r_systemadmin
Microsoft broke the mouse/keyboard in WinRE. Means you can't really use it.
"After installing the Windows security update released on October 14, 2025 (KB5066835), USB devices, such as keyboards and mice, do not function in the Windows Recovery Environment (WinRE). This issue prevents navigation of any of the recovery options within WinRE. Note that the USB keyboard and mouse continue to work normally within the Windows operating system." -- https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3696msgdesc
Was driving our IT team crazy on a Saturday, but replacing the WinRE image from an older ISO works: https://www.windowslatest.com/2025/10/18/microsoft-confirms-windows-11-october-2025-update-breaks-winre-recovery-input/
https://redd.it/1oa7w8n
@r_systemadmin
Docs
Windows 11, version 24H2 known issues and notifications
View announcements and review known issues and fixes for Windows 11, version 24H2
Anyone else having Bitlocker recovery key issues after installing the latest October 2025 Windows 11 KB5066835 update and then restarting?
Been getting reports of computers getting Bitllocker recovery key screen after installing the latest October 2025 Windows 11 KB5066835 update. Anyone else having this issue? We opened a Microsoft Support Case but the issue has not been acknowledged by Microsoft Support.
https://redd.it/1oadz4t
@r_systemadmin
Been getting reports of computers getting Bitllocker recovery key screen after installing the latest October 2025 Windows 11 KB5066835 update. Anyone else having this issue? We opened a Microsoft Support Case but the issue has not been acknowledged by Microsoft Support.
https://redd.it/1oadz4t
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Weird powershell command running and I need advice.
Past couple of days a couple of my servers have been spawning these powershell command ran by SYSTEM
Powershell.exe -ExecutionPolicy Restricted -Command function Get-UEFIX509Certificates{ $Certs = @(); try { $UefiDb = Get-SecureBootUEFI -Name db }
And this command can either be spawned with multiple processes or just one and it’s taking up a % of memory where SW is triggering alerts for high memory. Our end point security has not been triggered with this spawned powershell noscript.
I started an internal incident and investigation with my other colleagues but they haven’t seen this command before.
Our MCM team only uses “Powershell.exe -ExecutionPolicy Bypass” with Software Center to deploy updates, so it’s not related to windows updates.
Copilot threw this together since I can’t find anyone else that has ran across this noscript before.
this is what copilot said about the noscripts that are running
powershell.exe -ExecutionPolicy Restricted -Command function Get-UEFIX509Certificates { $Certs = @(); try { $UefiDb = Get-SecureBootUEFI -Name db }
What this means:
1. ExecutionPolicy Restricted
This is the most restrictive policy in PowerShell, which normally prevents noscripts from running. However, the -Command parameter allows inline commands to execute despite the restriction.
2. Custom Function: Get-UEFIX509Certificates
The code defines a function intended to retrieve UEFI X.509 certificates. These certificates are part of the Secure Boot infrastructure in UEFI firmware.
3. Key Operation: Get-SecureBootUEFI -Name db
This command queries the UEFI Secure Boot database (db). The database contains trusted certificates and keys used to validate boot loaders and drivers during Secure Boot.
In short:
PowerShell is trying to read Secure Boot configuration data from the UEFI firmware, specifically the certificate database. This is typically done for:
• Auditing Secure Boot settings.
• Checking trusted certificates.
• Security compliance or troubleshooting boot integrity.
I’m reaching out to see if anyone else in the community has seen this happen and can shed light on what and why these commands are spawning.
https://redd.it/1oafv3h
@r_systemadmin
Past couple of days a couple of my servers have been spawning these powershell command ran by SYSTEM
Powershell.exe -ExecutionPolicy Restricted -Command function Get-UEFIX509Certificates{ $Certs = @(); try { $UefiDb = Get-SecureBootUEFI -Name db }
And this command can either be spawned with multiple processes or just one and it’s taking up a % of memory where SW is triggering alerts for high memory. Our end point security has not been triggered with this spawned powershell noscript.
I started an internal incident and investigation with my other colleagues but they haven’t seen this command before.
Our MCM team only uses “Powershell.exe -ExecutionPolicy Bypass” with Software Center to deploy updates, so it’s not related to windows updates.
Copilot threw this together since I can’t find anyone else that has ran across this noscript before.
this is what copilot said about the noscripts that are running
powershell.exe -ExecutionPolicy Restricted -Command function Get-UEFIX509Certificates { $Certs = @(); try { $UefiDb = Get-SecureBootUEFI -Name db }
What this means:
1. ExecutionPolicy Restricted
This is the most restrictive policy in PowerShell, which normally prevents noscripts from running. However, the -Command parameter allows inline commands to execute despite the restriction.
2. Custom Function: Get-UEFIX509Certificates
The code defines a function intended to retrieve UEFI X.509 certificates. These certificates are part of the Secure Boot infrastructure in UEFI firmware.
3. Key Operation: Get-SecureBootUEFI -Name db
This command queries the UEFI Secure Boot database (db). The database contains trusted certificates and keys used to validate boot loaders and drivers during Secure Boot.
In short:
PowerShell is trying to read Secure Boot configuration data from the UEFI firmware, specifically the certificate database. This is typically done for:
• Auditing Secure Boot settings.
• Checking trusted certificates.
• Security compliance or troubleshooting boot integrity.
I’m reaching out to see if anyone else in the community has seen this happen and can shed light on what and why these commands are spawning.
https://redd.it/1oafv3h
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RAID Rebuild Time
Hey All!
Hoping someone with more storage experience could help me. I have a server that houses my company's VMS and Access Control System, It is currently at 44TB of Video storage and 16TB was just added today for expansion into a new site next door. I followed the instructions at How to Reconfigure a Virtual Disk With OpenManage Server Administrator (OMSA) | Dell to add the drives to the array but here 5 hours later it is still showing at 0% in OMSA. Anyone have any guess how long it will take a raid 5 array of this size to reconfigure? I heard it could take a week. Is that true? Im pretty good on the software side of Sysadmin but now that Im with a company that Im the single IT guy the hardware side of this is new to me. Thanks in advance and sorry if this is a stupid question lol
https://redd.it/1oaah1z
@r_systemadmin
Hey All!
Hoping someone with more storage experience could help me. I have a server that houses my company's VMS and Access Control System, It is currently at 44TB of Video storage and 16TB was just added today for expansion into a new site next door. I followed the instructions at How to Reconfigure a Virtual Disk With OpenManage Server Administrator (OMSA) | Dell to add the drives to the array but here 5 hours later it is still showing at 0% in OMSA. Anyone have any guess how long it will take a raid 5 array of this size to reconfigure? I heard it could take a week. Is that true? Im pretty good on the software side of Sysadmin but now that Im with a company that Im the single IT guy the hardware side of this is new to me. Thanks in advance and sorry if this is a stupid question lol
https://redd.it/1oaah1z
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Receiving offensive, racist and homophobic support emails
Hi,
I'm not sure if this is the right place to ask, but I'll give it a shot anyway.
For the past few days, I've been receiving offensive, racist, and homophobic emails. These messages are from a customer complaining about a free product they're using.
I won’t go into too many details, but essentially, the person is being extremely offensive, making racist and homophobic remarks towards both me and the product. The person is also demanding that I remove certain features simply because he/she don't like them.
Over the years, I've learned to ignore this type of negativity, but this feels on another level.
I don’t want to waste too much time nor resources on this, but if there's anything I can do to prevent it, I’m happy to fill out any necessary report forms.
The individual is also using their own agency/company domain to send these emails.
https://redd.it/1oam2oj
@r_systemadmin
Hi,
I'm not sure if this is the right place to ask, but I'll give it a shot anyway.
For the past few days, I've been receiving offensive, racist, and homophobic emails. These messages are from a customer complaining about a free product they're using.
I won’t go into too many details, but essentially, the person is being extremely offensive, making racist and homophobic remarks towards both me and the product. The person is also demanding that I remove certain features simply because he/she don't like them.
Over the years, I've learned to ignore this type of negativity, but this feels on another level.
I don’t want to waste too much time nor resources on this, but if there's anything I can do to prevent it, I’m happy to fill out any necessary report forms.
The individual is also using their own agency/company domain to send these emails.
https://redd.it/1oam2oj
@r_systemadmin
Reddit
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