🔈 Audio File

✴️ Listen and write your answers in the comments section.

🌍 @baranVIPenglish

📝 Trannoscript

#Useful_Language

✴️#ASKING_QUESTIONS

What do you do ...
👉 at work / in your studies?
👉 during the day?
👉 in your free time?
👉 at the weekend?
👉 after work?
👉 in the evening?

Do you like ____ ?
Yes, I do. / No, I don't.
How often do you ____ ?

✴️#EXPRESSING_FEELINGS

I like / love ____
I'm really into ____
I'm keen on ____
I really enjoy ____
I'm interested in ____
I don't like ____
I'm not into ____
He isn't really keen on ____
She doesn't enjoy ____
We aren't interested in ____

🌍 @baranVIPenglish

5 #Work_Problems

Jeremy Keeley, a specialist in change leadership, talks about problems he has at work.

#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File

🌍 @baranVIPenglish

📝 Trannoscript

6 #Telephoning: #Solving_Problems

Listen to four phone calls. Match the calls (1-4) to these problems (a-d).

a) There is a problem with the invoice.
b) The date of the meeting is not suitable.
c) The quantity is not correct.
d) There are no instructions.

#Market_Leader #Conversation #Elementary

🌍 @baranVIPenglish

📝 Trannoscript

#Useful_Language
#Solving_Problems

✴️#GETTING_THROUGH
Can I speak to (Jane Porter), please?
Call me back later, please.

✴️#ANSWERING
Hello, this is (Carl Fisher).
Good morning, (David Seymour)
speaking.

✴️#INTRODUCING_YOURSELF
Hello, this is David Patterson, Hudson
Motors.
Hello, David Patterson here, Hudson
Motors.

✴️#STATING_THE_PROBLEM
I have a problem (with ____ )
There are some problems with ____

✴️#APOLOGISING
(Oh dear! I'm) sorry to hear that.
(I'm very) sorry about that.

✴️#GETTING_DETAILS
Can you give me some more
information?
Which model is it?

✴️#GIVING_DETAILS
The invoice is incorrect.
It's the wrong part/model/item.
There's a piece missing.

✴️#FINDING_SOLUTIONS
We can give you a refund.
We can send you new ones.
I can talk to the manager.

✴️#FINISHING_THE_CONVERSATION
Thank you.
Thanks for your help. Bye.

🌍 @baranVIPenglish

7 #A_Business_Traveller

Liz Crede is an executive coach who travels a lot for work. Watch the interview and answer these questions.

1⃣ Why does she travel to
👉 a) Amsterdam?
👉 b) Singapore and Chicago?

2⃣ How often does she travel to
👉 a) Amsterdam?
👉 b) Singapore and Chicago?

3⃣ What is Liz's favourite business location, and why?

4⃣ Why does she likes flying business class and staying in the same hotel?

#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

8 #Booking_a_Hotel_Room (Conversation)

Simon is flying to Rome on business. He wants to book a room. Listen to the convwrsation and answer the questions.

1⃣ When is Simon arriving?
2⃣ When is he leaving?
3⃣ What kind of room does he want?
4⃣ How much does the room cost per night?
5⃣ How many nights is he staying at the hotel?
6⃣ What time will he arrive?

#Market_Leader #conversation #elementary

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

#Useful_Language
#Booking_A_Hotel_Room

✴️ #RECEPTIONIST
Hello, Capri Hotel I Big Bird Airways. How can I help you?
I can give you a single/double on the first floor.
Is that single (BrE) / one way (AmE) or return (BrE) / round trip (AmE)?
So, that's a single room for two nights, the 4th and 5th.
So, that's a round-trip business-class ticket from London Gatwick to New York?
Can I have your credit-card details, please?
And what are the last three digits of the security number on the back of the card?
What time do you expect to arrive?
Could you repeat that, please?

✴️ #CALLER
I'd like to book a room from Tuesday the 4th to Thursday the 6th.
I'd like to book two tickets to New York, please.
How much is it per night?
Is there a restaurant in the hotel?
Is there a car park?
Is there a pick-up service?
Can I pay with American Express / MasterCard / Visa?
It's a Visa card. The number is _ _ _ _.
The expiry date is _ _ _ _.
What time does the flight arrive?

🌍 @baranVIPenglish

9 #Entertaining_Clients

Jeremy Keeley is a specialist in change leadership. Listen to the an interview with him. He is talking about how he entertains business contacts and his favourite entertainment.

#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File