🔈 Audio File

📝 Trannoscript

#Useful_Language
#Booking_A_Hotel_Room

✴️ #RECEPTIONIST
Hello, Capri Hotel I Big Bird Airways. How can I help you?
I can give you a single/double on the first floor.
Is that single (BrE) / one way (AmE) or return (BrE) / round trip (AmE)?
So, that's a single room for two nights, the 4th and 5th.
So, that's a round-trip business-class ticket from London Gatwick to New York?
Can I have your credit-card details, please?
And what are the last three digits of the security number on the back of the card?
What time do you expect to arrive?
Could you repeat that, please?

✴️ #CALLER
I'd like to book a room from Tuesday the 4th to Thursday the 6th.
I'd like to book two tickets to New York, please.
How much is it per night?
Is there a restaurant in the hotel?
Is there a car park?
Is there a pick-up service?
Can I pay with American Express / MasterCard / Visa?
It's a Visa card. The number is _ _ _ _.
The expiry date is _ _ _ _.
What time does the flight arrive?

🌍 @baranVIPenglish

9 #Entertaining_Clients

Jeremy Keeley is a specialist in change leadership. Listen to the an interview with him. He is talking about how he entertains business contacts and his favourite entertainment.

#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File

✴️ Watch the interview again and complete these sentences.

1⃣ I like to get to ............ my contacts.
2⃣ I give them a chance to ............ me about themselves.
3⃣ I take them places that we can ........... .
4⃣ We walked across a ............
together.
5⃣ While we walked, we ............ .
6⃣ We spent the time talking about what was really ............ .

✴️ Are decide these statements TRUE or FALSE? Correct the false ones.

1⃣ In restaurants, you should consider noise levels.
2⃣ Sometimes you need to take out clients you don't like.
3⃣ Do not take vegetarians to steak restaurants.
4⃣ You should spend a lot of money entertaining clients.

🌍 @baranVIPenglish

📝 Trannoscript

10 #Making_Decisions

Two managers are discussing how to entertain a group of important foreign visitors.

#Market_Leader #conversation #elementary

💯 مشاوره و ثبت‌نام: https://b2n.ir/telebc

💼 دعوت به همکاری اساتید: https://b2n.ir/telebt

☎ تلفن: +982188201530

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

#Useful_Language
#Making_Decisions

✴️ #SUGGESTING
Why don't we visit an art gallery?
How about (trying) the Mexican restaurant?
My suggestion is to go for a cocktail.
Let's go to the new French restaurant.

✴️ #GIVING_OPINIONS
I think Lucio's is the best restaurant. The food is delicious.
We need to go to the Chinese restaurant. It's close to the office.

✴️ #AGREEING
Yes, exactly, because it's easy to get a large table.
Yes, I agree. It's very easy to find.
That's true. There's a nice view of the lake.

✴️ #DISAGREEING
I see what you mean, but I don't think we have time.
I don't know about that.
I think it's too far away.
That's right, but it's not cheap.
In my opinion, an Indian curry is the best idea.
Yes, that's a great idea.
You're right. The food is great.
That's a good point, but you need to book/reserve.
For me, a typical Spanish evening is a great idea.

🌍 @baranVIPenglish

11 #How_to_Sell

Watch the interview with Ros Pomeroy, a management consultant, giving advice to new sales staff. Complete each gap with a word.

1⃣ Be ............
2⃣ Take time to build ............
3⃣ Make sure you fully ............ the product or service you are selling.
4⃣ Do not try to sell something to a customer that they do not actually ............ or ............ .
5⃣ Take ............ to understand what the customer ............
6⃣ Customers like to be ............ to.


#Market_Leader #interview #elementary

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

12 #Describing_a_Product

Watch an advertisement for a new women's bag and complete the details.

Model: Kachet
1⃣ Target market: smart, ............ women
2⃣ Material: It's made of soft ............
3⃣ Features: It's got lots of ........... and a special ............ to keep things safely.
4⃣ Colours: ............ , blue and ............
5⃣ Price: ............
6⃣ Delivery: within a ............

#Market_Leader #conversation #elementary

🌍 @baranVIPenglish

🔈 Audio File

📝 Trannoscript

#Useful_Language

✴️#DESCRIBING_A_PRODUCT
It's stylish and fashionable.
It's a very popular model.
It's our best-selling product.
It's made of leather/wood/plastic/
steel/aluminium.

✴️#TARGET_MARKET
It's aimed at stylish women.
The target market is young women
who want to look good.

✴️#COLOURS
It comes in three colours.
We offer it in four colours.

✴️#WEIGHT
It weighs about half a kilo.
It's lightweight.
It's quite heavy.

✴️#MEASUREMENTS
It's just 35 centimetres long.
It's 25 centimetres high.
It's 15 centimetres wide.

✴️#FEATURES
It has a unique design.
You can close it easily.

✴️#PRICE
The trade price is 50 euros.
It costs 65 euros.
It's just 75 euros.

✴️#DELIVERY
We can deliver within three days.
We'll deliver within a week.
The price includes postage and
packaging.

🌍 @baranVIPenglish

13 #Managing_people

Ros Pomeroy, a management consultant, talks about the people she likes to work with.

1⃣ What kind of people does she like to work with?
2⃣ What does she say about good and bad managers she has worked with?


#Market_Leader #interview #elementary

🌍 @baranVIPenglish

📝 Trannoscript

🔈 Audio File