✴️ Paul is being entertained by Abdullah and Mohammed. Listen to their conversation. Below are the answers to three questions. What were the questions?

1⃣ Well, we like the same things as Western people.
2⃣ I generally watch television with my wife.
3⃣ I like to go out to restaurants.

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✴️ Listen to another part of the conversation between Paul and Abdullah.

1⃣ Why has Paul come to Damascus?
2⃣ How can Abdullah help him?

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#Useful_language

✴️ #MAKING_EXCUSES
🔹I'm afraid I already have plans to ...
🔹I'd like to take it easy if you don't mind.
🔹It's very kind of you, but another time perhaps.

✴️ #SAYING_GOODBYE #THANKING
🔹Thanks very much for your hospitality.
🔹I really enjoyed the meal.
🔹Thanks for showing me round the city.
🔹I'll be in touch soon.
🔹Goodbye. All the best.

✴️ #MAKING_CONVERSATION
🔹What do you like to do in your spare time?
🔹How do you spend your evenings/
weekends?
🔹What's your favourite hobby/pastime?
🔹Where are you going for your holiday this year?
🔹Can you tell me about any interesting places to visit?
🔹What/How about you?
🔹What do you usually do after work?

✴️ #NETWORKING
🔹I'm looking for ...
🔹Can you recommend anyone?
🔹Do you have any contacts in ... ?
🔹I could make some enquiries for you.
🔹I might be able to help.
🔹Can I mention your name?
🔹Would you like me to give them a call first?
🔹Let me give you their business card.

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43 #Resolving_Disputes

Watch an interview with Eileen Carroll, from the Centre for Effective Dispute Resolution and answer these questions.

1⃣ What are the commonest causes of conflict at work?
2⃣ How do you help to resolve business disputes?
#Market_Leader #Conversation #Preintermediate

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📝 Trannoscript

🔈 Audio File

44 #Negotiating
#Dealing_with_Conflict

Rachel, an American executive, works in a sales office in Geneva, Switzerland. She is negotiating a salary increase with Scott, a director of the company.

1⃣ What do these figures refer to?
a) $60,000
b) $120,000

2⃣ List the arguments that:
a) Rachel uses to get an increased salary;
b) Scott uses to avoid paying her the salary she asks for.

3⃣ What solution do they finally agree on?

#Market_Leader #Conversation #Preintermediate

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🔈 Audio File

📝 Trannoscript

#Useful_Language
#Negotiating

✴️ #EXPRESSING_YOUR_POINT_OF_VIEW
I've got an excellent sales record.
I've always met my sales targets.
I believe I should be paid more.

✴️ #CALMING_DOWN
Well, I know/see what you mean.
Why don't we come back to that later?
Let's have a break and come back with some fresh ideas.

✴️ #CREATING_SOlUTIONS
I'd like to make a suggestion.
What if ...
Let's look at this another way.
Another possibility is ...

✴️ #CLOSING_A_NEGOTIATION
Let's see what we've got.
Can I go over what we've agreed?
Let's go over the main points again.
We've got a deal.
Fine. I Right. I That's it, then.

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45 #Favorite_Products

James Wallman is Editor of LS:N, a lifestyle news network which follows trends and innovations in the retail and technology sectors.

1⃣ What makes a product great?
2️⃣ What product does James expect to see in the near future?

#Market_Leader #Conversation #Preintermediate

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🔈 Audio File

📝 Trannoscript

آن عید قربان را بگو
وان شمع قرآن را بگو
وان فخر رضوان را بگو
مستان سلامت می‌کنند.

🌷 عید سعید قربان خجسته باد.

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46 #Presenting_a_product

Listen to a sales manager presenting a product to some buyers. Which adjectives does she use to describe the product?

#Market_Leader #Conversation #Preintermediate

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