Issues processing transactions
Dec 23, 13:03 UTC
Resolved - This incident has been resolved.
https://status.curve.com/incidents/09crwtd5lt64
Dec 23, 13:03 UTC
Resolved - This incident has been resolved.
https://status.curve.com/incidents/09crwtd5lt64
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Cuver Standard (formerly Curve Blue)
If you’re a new Curve customer who signed up on or after 17 January 2022 and are on the free subnoscription plan – we’ll automatically send you the new card, no need to ask!
If you're already an existing Curve free customer, you’ll be able to order the rebranded Curve card via the Help Centre available in the Curve app for a limited time until 17 February 2022, your first card will be completely free.
Keep your eyes peeled for the Black and Metal redesigns which will also be announced soon.
FAQ: Ordering a new rebranded Curve card
If you’re a new Curve customer who signed up on or after 17 January 2022 and are on the free subnoscription plan – we’ll automatically send you the new card, no need to ask!
If you're already an existing Curve free customer, you’ll be able to order the rebranded Curve card via the Help Centre available in the Curve app for a limited time until 17 February 2022, your first card will be completely free.
Keep your eyes peeled for the Black and Metal redesigns which will also be announced soon.
FAQ: Ordering a new rebranded Curve card
Curve Experiences 2022 📸
Hey everyone! 👋
After seeing so many great contributions to Curve experiences, we’re excited to announce a new photo competition to celebrate the new card design! This means we want to see your photos from spending with Curve since the new year!
To enter into this competition, please submit your photos in this thread making sure that they meet the following three conditions:
1) The Curve card must be in the picture though it doesn’t need to be the focus.
2) The Curve card must be either one of our premium subnoscription cards or the new design.
2) A purchase or experience you paid for with Curve must be visible in the picture.
Get spending and snapping- we’ll be picking three of the best to crown our winners on March 1st! 📸 💸
Hey everyone! 👋
After seeing so many great contributions to Curve experiences, we’re excited to announce a new photo competition to celebrate the new card design! This means we want to see your photos from spending with Curve since the new year!
To enter into this competition, please submit your photos in this thread making sure that they meet the following three conditions:
1) The Curve card must be in the picture though it doesn’t need to be the focus.
2) The Curve card must be either one of our premium subnoscription cards or the new design.
2) A purchase or experience you paid for with Curve must be visible in the picture.
Get spending and snapping- we’ll be picking three of the best to crown our winners on March 1st! 📸 💸
Curve Product Update February 2022
February has been an incredibly busy month at Curve we’ve been working towards big announcements that are just around the corner! 👀 With this in mind, we don’t have too many updates for February so it’s a short read!
Rewards Improvements.
We’ve brought Curve Rewards to additional regions and are now working towards adding new merchants to Rewards too! You can check which countries Rewards came to in February below:
🇬🇷 - 3rd Feb 2022
🇱🇹- 3rd Feb 2022
🇧🇬- 3rd Feb 2022
🇸🇮 - 3rd Feb 2022
🇭🇷 - 21st Feb 2022
🇩🇰 - 21st Feb 2022
🇸🇰 - 21st Feb 2022
🇨🇾 - 25th Feb 2022
🇱🇻 - 25th Feb 2022
🇲🇹 - 25th Feb 2022
Minor Quality of Life adjustments:
We’ve made some changes to the interface and flow in the Curve app for new users onboarding to Curve and upgrading to our premium subnoscription tiers.
February has been an incredibly busy month at Curve we’ve been working towards big announcements that are just around the corner! 👀 With this in mind, we don’t have too many updates for February so it’s a short read!
Rewards Improvements.
We’ve brought Curve Rewards to additional regions and are now working towards adding new merchants to Rewards too! You can check which countries Rewards came to in February below:
🇬🇷 - 3rd Feb 2022
🇱🇹- 3rd Feb 2022
🇧🇬- 3rd Feb 2022
🇸🇮 - 3rd Feb 2022
🇭🇷 - 21st Feb 2022
🇩🇰 - 21st Feb 2022
🇸🇰 - 21st Feb 2022
🇨🇾 - 25th Feb 2022
🇱🇻 - 25th Feb 2022
🇲🇹 - 25th Feb 2022
Minor Quality of Life adjustments:
We’ve made some changes to the interface and flow in the Curve app for new users onboarding to Curve and upgrading to our premium subnoscription tiers.
Updated Limits
If you were previously on the Standard spending limits (after successful identity verification) but suspect your limits have accidentally been reset to ‘Starting’ by accident then let our customer service team know by raising a ticket in the Curve app or by emailing them at support@imaginecurve.com so that they can correct this for you.
If you were previously on the Standard spending limits (after successful identity verification) but suspect your limits have accidentally been reset to ‘Starting’ by accident then let our customer service team know by raising a ticket in the Curve app or by emailing them at support@imaginecurve.com so that they can correct this for you.
2022.05.31_-_UK_Terms_of_Service_version_2.5.pdf
261 KB
New UK ToS. Version: 2.5 - 31 May 2022
2022.05.31_-_Privacy_Policy_v3.1.pdf
111.2 KB
CURVE UK & EEA PRIVACY POLICY
Updated: 31 May 2022
Updated: 31 May 2022
Help us improve Curve
If you have any questions or if you wish to delete records of the responses you provided, please contact research@curve.com
If you have any questions or if you wish to delete records of the responses you provided, please contact research@curve.com
Typeform
2022.8 Paying when abroad and awareness of Curve
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👍1
This scheduled maintenance affects: Transactions processing, In-app Curve functionality, and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc).
https://status.curve.com/incidents/q76z28t5kvyp
https://status.curve.com/incidents/q76z28t5kvyp
Curve
Third-party planned maintenance on Sunday 17th September 2023
Curve's Status Page - Third-party planned maintenance on Sunday 17th September 2023.