Skrill Integration Released

Skrill is a global payment provider available for businesses in 200+ countries, it supports 40 currencies.

With Skrill and InviteMember, you can accept payments with:

✅ Wallets like Skrill/NETELLER;
✅ Credit and Debit cards;
✅ 100+ local payment methods (Alipay in China, Boleto in Brazil, Giropay in Germany, Paysafecard, etc.);
✅ 170+ direct bank transfer connections.

Please check out this tutorial to learn how to get started:
How to connect Skrill

Skrill integration for live payments is available for all InviteMember subscribers (both Standard and Premium plans). Start your free 7-day trial.

You can also check out our live demo: @YogaMemberBot (use this test card to test Skrill: 4000 0012 3456 7890, exp any, CVV any).

Membership Business In Telegram: The Definitive Guide

We've just published a new article in our blog! Please let us know if you have any questions or feedback.

https://medium.com/invitemember/membership-business-in-telegram-the-definitive-guide-68a1afcd456b

New Bot Translations

We have recently added 3 more translations: Italian, Japanese and Turkish. Here's the updated list of languages your memberhsip bot can speak:

English
Español
Italian
Deutsch
Japanese
Português
Русский
Turkish

To switch your bot language, click Change language in Telegram bot menu of @InviteMemberBot.

If you'd like to make a translation — just send us a message via @InviteMemberSupportBot!

Telegram Integration Updated

InviteMember has just become a bit more restrictive on who can stay in the members-only channels and groups. For example, it will by default kick those users who don't have active payments and subnoscriptions but were added manually by you (like team members and free users).

You can learn more about the update here:
Telegram Integration Details (see "Removing members" section)

If there's someone you'd like to keep in your members-only area for free — you have three options:
• issue an access code and let him join through your membership bot;
• whitelist him and then send him an invite link manually;
• make him an administrator of the channel/group (InviteMember doesn't kick administrators).

CSV Data Export

You can now export your data (users, payments & subnoscriptions) in CSV format. Just open @InviteMemberBot, click Telegram Bot > Export data (CSV) and the bot will send you the files.

How do we support our users via Telegram?

When we launched InviteMember almost 2 years ago, we asked ourselves — what is the best way to support our users?

Most of you have chatted with our support team via @InviteMemberSupportBot and many times we were asked the same question — how to create a similar dedicated support bot for Telegram?

The truth is, we changed the backend for @InviteMemberSupportBot many times. From simple forwarding bots like Livegram to powerful omnichannel communication tools like Intercom, we tried almost every solution on the market and none of them met our requirements.

In this new article, we share our experience and our final answer for the original question:
https://medium.com/invitemember/customer-support-via-telegram-d5abe19b1bf6

7 SuchChat Features For Effective Customer Support via Telegram

Thanks a lot for your feedback on our previous post!

As you know, we're launching a new product very soon — SuchChat, a Telegram-first customer support tool. It's a perfect companion for InviteMember that makes growing a membership business so much easier.

We're really excited by the upcoming launch and hope you'll like it as we do!

Just to give you a taste of SuchChat, in this article we shared with you some of the coolest features it has to offer:
https://medium.com/invitemember/7-suchchat-features-for-effective-customer-support-via-telegram-b02d8cb4bc4f

PayPal Integration Updates

There're two fresh updates to our PayPal integration:
1) Subnoscriptions without free trial are now started with an immediate first payment (and it fails — the subnoscription won't start)
2) Subnoscriptions are now cancelled "at period end"

You can learn more about PayPal Subcriptions here:
PayPal: Recurring Subnoscriptions & Failed Payments

SuchChat Is Now Available!

Our team has just released a new product — SuchChat.

SuchChat is a Telegram-first customer support tool built for:
📢 Channel Admins
👥 Community Managers
🤖 Bot Developers
💳 Membership Business Owners
👨‍💻 And anyone else who spends 1+ hour/day chatting with followers/users/clients in Telegram

If you're dealing with a lot of messages from your customers — it can save you a lot of time with chats management, quick replies and teamwork capabilities.

You can find the bot link & Getting Started tutorial in the official channel:
👉 https://news.1rj.ru/str/joinchat/AAAAAFdPaMVMech1ORomvg

A Survey: Built-in Affiliate Program

Please complete this survey if you'd like to run an affiliate program with InviteMember to grow your membership business:
https://forms.gle/E6WxdJeyS31uKi4z7

If will help us better understand your needs. Thanks in advance!

Built-In Support & SuchChat Integration

Sometimes, your users send their questions directly to your membership bot. You don't want to miss them.

InviteMember allows you chatting with your users in two ways:
1. Built-in Support (simple forwarding)
2. Seamless SuchChat Integration (pro-level option, for max. productivity)

No need for an extra "support" contact in both cases, the whole communication goes through your existing membership bot.

More info:
https://help.invitemember.com/en/articles/3586471-built-in-support-suchchat-integration

Finally… Built-In Affiliate Program!

You can now enable Affiliate Program for your membership bot in just a few clicks.

Recurring commissions, multiple currencies, mass payouts and more:
https://help.invitemember.com/en/articles/4676190-built-in-affiliate-program

Built-in Affiliate Program is available for all Growth plan subscribers.

Upgrade Now (click the link, then Start and then Upgrade to Growth).

Don’t have a membership bot yet? Create it now: @InviteMemberBot

InviteMember Updates

✏️ Rich-text project denoscription

You can now use any formatting in your project denoscription like bold, italic, monospaced, underlined, strikethrough and links. Click Edit project > Edit denoscription to set it.

⚡️ Project creation wizard

It is now much easier to create membership bots with InviteMember — we've added a step-by-step wizard with video instructions. If you had any troubles setting up your first bot — you should try it now:
https://news.1rj.ru/str/InviteMemberBot?start

💁 Self-service plan upgrades

You can now fully control your InviteMember subnoscription with /subnoscription command (in @InviteMemberBot). With yearly billing, you're getting 2 months for free!

Launch in 2021 for $0/mo!

To support the publishers and community managers who're just starting their membership business in Telegram, we’re adding the Free Tier today.

With our Free Tier, you will only pay 10% for each sale you made (plus Stripe fees). Zero monthly fees!

Free Tier is available in all 42 countries that Stripe supports (including, but not limited to 🇺🇸 USA, 🇬🇧 UK, almost all countries in the 🇪🇺 EU, 🇮🇳 India, 🇧🇷 Brazil, 🇲🇽 Mexico).

You can accept payments with credit/debit cards and some local payment methods are also supported (like Multibanco in 🇵🇹 Portugal and iDEAL in the 🇳🇱 Netherlands).

NB! At this stage, only Stripe can be used under the Free Tier. We will probably add PayPal, CoinPayments (and other payment gateways) support later.

If you need any help with setting up your membership business with InviteMember — please send us a message: @InviteMemberSupportBot.

We're hiring!

We're looking for a Customer Support Specialist to join InviteMember team. Part-time, remote.

Maybe it’s you?

Job denoscription:
https://telegra.ph/Customer-Support-Specialist-part-time-remote-01-25

Stripe Integration Update

Our Stripe integration now supports more payment methods for non-recurring plans such as:
- Alipay
- Bancontact
- EPS
- giropay
- iDEAL
- Przelewy24
- SEPA Direct Debit
- SOFORT

You can enable them in your Stripe Settings and your membership bot will update automatically.

Don’t have a membership bot yet? 👉 @InviteMemberBot

Access Code Links

You can now share «access links» with your customers like this one:
https://news.1rj.ru/str/YogaMemberBot?start=c8c186373fddd4d6cd94231387f21f2e6

Such links include an access code in the URL so it takes only 2 clicks for the user to activate it (first click on the link, then START).

No need to copy-and-paste access codes anymore!

More info:
https://help.invitemember.com/en/articles/2653926-semi-automated-payments-gifts-with-access-codes

Custom Commands, New Broadcasts and more

We have a whole bunch of InviteMember updates today:

🖥️ Custom Commands — you can now supercharge your bot with your own commands!

📡 New Broadcasts — you can now select audience (leads/clients/all/etc), send media messages, and, of course, embed your bot commands if you like.

🔎 /check command — a single command to show user summary with access status and all payments & subnoscriptions.

New translations added: Afrikaans, Català, Čeština, Suomalainen, Français, Nederlands, Svenska, Українська.

Bot Links & New Access Codes

Another couple of updates from our team:

🔑 New Access Codes — bulk generation, custom expiration dates, and custom activations limits.

🔗 Bot Links — build customizable bot links to open plans, run commands, and perform administrative tasks.

PayPal: Failed Recurring Payments And Grace Period

Our PayPal integration has been upgraded:

1. Grace period is now optional (you can disable it and cancel unpaid subnoscriptions after the first failed recurring payment)

2. You can now customize the grace period length for all subnoscriptions (both existing & new).

More info:
http://help.invitemember.com/en/articles/5302679-paypal-failed-recurring-payments-and-grace-period