MSI Katana B17 – Black screen after RAM upgrade
I’m having a problem with my MSI Katana B17 after upgrading the RAM and I’m kind of stuck.
Issue:
After the RAM upgrade, the laptop powers on (fans and keyboard lights turn on) but the screen stays completely black. There is no MSI logo and nothing shows up.
Another strange thing is that the laptop does not turn on when running only on battery. It only reacts when the charger is plugged in.
What I tried so far:
• Installed Samsung DDR5 4800 MHz (2×16 GB) RAM
• Tried booting with only one RAM stick
• Tested both RAM slots separately
• Reinstalled the original factory RAM
• Did a CMOS reset (disconnected main battery and CMOS battery, held power button for 40 seconds)
• Waited several minutes in case it was doing memory training
Current state:
• Fans spin normally
• Screen stays black
• Keyboard keys like Caps Lock don’t respond
• Same behavior even with the original RAM
Has anyone experienced something like this on the Katana B17 series?
Is there anything else I should try before taking it to a service center?
Thanks for any help.
https://redd.it/1pqxrld
@MSILaptops
I’m having a problem with my MSI Katana B17 after upgrading the RAM and I’m kind of stuck.
Issue:
After the RAM upgrade, the laptop powers on (fans and keyboard lights turn on) but the screen stays completely black. There is no MSI logo and nothing shows up.
Another strange thing is that the laptop does not turn on when running only on battery. It only reacts when the charger is plugged in.
What I tried so far:
• Installed Samsung DDR5 4800 MHz (2×16 GB) RAM
• Tried booting with only one RAM stick
• Tested both RAM slots separately
• Reinstalled the original factory RAM
• Did a CMOS reset (disconnected main battery and CMOS battery, held power button for 40 seconds)
• Waited several minutes in case it was doing memory training
Current state:
• Fans spin normally
• Screen stays black
• Keyboard keys like Caps Lock don’t respond
• Same behavior even with the original RAM
Has anyone experienced something like this on the Katana B17 series?
Is there anything else I should try before taking it to a service center?
Thanks for any help.
https://redd.it/1pqxrld
@MSILaptops
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MSI Vector 17 HX AI (RTX 5090 / Core Ultra 9) Setup. Upgrading to 96GB RAM + Adding 2TB Storage
Hey everyone,
Just got my hands on the new MSI Vector 17 HX AI A2XWJG. Since I use this machine for heavy workstation tasks and gaming, I decided to upgrade it immediately.
The Specs & Upgrades:
CPU: Intel Core Ultra 9 275HX
GPU: NVIDIA GeForce RTX 5090 (175W)
RAM: Stock 32GB -> Upgrading to Crucial DDR5 96GB Kit (2x48GB) 5600MHz
Primary Storage: Stock 1TB SSD (OS Drive)
Secondary Storage: Adding PNY CS2241 2TB NVMe Gen4 (Had this lying around from a previous purchase)
Display: 17" QHD+ 240Hz
Questions for the community:
1. I'm planning to use the PNY CS2241 strictly as a secondary game/storage drive. Do you think it will run cool enough in the second slot without an extra heatsink?
2. Has anyone maxed out the RAM to 96GB on this specific chassis? Any stability tips?
3. Any specific "MSI Center" settings I should toggle for maximum performance?
Thanks!
https://redd.it/1pqzvte
@MSILaptops
Hey everyone,
Just got my hands on the new MSI Vector 17 HX AI A2XWJG. Since I use this machine for heavy workstation tasks and gaming, I decided to upgrade it immediately.
The Specs & Upgrades:
CPU: Intel Core Ultra 9 275HX
GPU: NVIDIA GeForce RTX 5090 (175W)
RAM: Stock 32GB -> Upgrading to Crucial DDR5 96GB Kit (2x48GB) 5600MHz
Primary Storage: Stock 1TB SSD (OS Drive)
Secondary Storage: Adding PNY CS2241 2TB NVMe Gen4 (Had this lying around from a previous purchase)
Display: 17" QHD+ 240Hz
Questions for the community:
1. I'm planning to use the PNY CS2241 strictly as a secondary game/storage drive. Do you think it will run cool enough in the second slot without an extra heatsink?
2. Has anyone maxed out the RAM to 96GB on this specific chassis? Any stability tips?
3. Any specific "MSI Center" settings I should toggle for maximum performance?
Thanks!
https://redd.it/1pqzvte
@MSILaptops
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Thin GF63 12VE Cooling options - Undervolt?
Hey everyone!
I got this laptop of mine 1 1/2 years ago, super great, love it, but the cooling sucks. I play Delta Force in my free time with my friends, and obviously that game’s code is a mess, no wonder my laptop goes up till like 90-94 degrees, but my suspicion is that at that point it throttles and thus why I have such bad lags ingame.
I know, I know, budget laptop, 1 fan, all that stuff I get it, but I still want to look around for ways I could at least keep it below 90 degrees somehow.
Stopped all background tasks whatsoever, cleaned the fan, repasted it, got new thermal pads, and the game runs better than before, but it’s still not great, hovers around 50-80 FPS all low settings.
Now I’ve came across undervolting, and since I’m a newbie at this I don’t understand a single thing about it, I was recommended to use -50mV when first trying it out, but … the problem is that it seems undervolting is just generally disabled somehow.
Tried using the god mode, unlocked cfg and overclocking, but throttlestop and intel etu (?) still didn’t work, it didn’t allow me to undervolt my cpu.
Can someone help me with this? (even if the key is not undervolting)
https://redd.it/1pr0oqs
@MSILaptops
Hey everyone!
I got this laptop of mine 1 1/2 years ago, super great, love it, but the cooling sucks. I play Delta Force in my free time with my friends, and obviously that game’s code is a mess, no wonder my laptop goes up till like 90-94 degrees, but my suspicion is that at that point it throttles and thus why I have such bad lags ingame.
I know, I know, budget laptop, 1 fan, all that stuff I get it, but I still want to look around for ways I could at least keep it below 90 degrees somehow.
Stopped all background tasks whatsoever, cleaned the fan, repasted it, got new thermal pads, and the game runs better than before, but it’s still not great, hovers around 50-80 FPS all low settings.
Now I’ve came across undervolting, and since I’m a newbie at this I don’t understand a single thing about it, I was recommended to use -50mV when first trying it out, but … the problem is that it seems undervolting is just generally disabled somehow.
Tried using the god mode, unlocked cfg and overclocking, but throttlestop and intel etu (?) still didn’t work, it didn’t allow me to undervolt my cpu.
Can someone help me with this? (even if the key is not undervolting)
https://redd.it/1pr0oqs
@MSILaptops
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MSI Katana GF66
Today, while checking my PC's stats, I noticed that the CPU temperature is always at 93-94 degrees, even with no apps open... what should I do? It's 3 years old.
https://preview.redd.it/g4hdy14l898g1.png?width=1336&format=png&auto=webp&s=f4feac7be881d92b5f44fe37c092ac07135b3061
https://redd.it/1pr0x0u
@MSILaptops
Today, while checking my PC's stats, I noticed that the CPU temperature is always at 93-94 degrees, even with no apps open... what should I do? It's 3 years old.
https://preview.redd.it/g4hdy14l898g1.png?width=1336&format=png&auto=webp&s=f4feac7be881d92b5f44fe37c092ac07135b3061
https://redd.it/1pr0x0u
@MSILaptops
MSI Center user scenario missing!
Pretty much I recently updated to the newest version of MSI center on my MSI laptop and when it updated the user scenario was missing and I only have access to two features "MSI Ai engine" and the "System diagnosis" and I can no longer turn my fan on making my laptop overheat. I have tried to reinstall and clear cache and even going from windows 10 to 11 I need help I can not use my fans.
(THIS IS ALSO NOT SHOWING IN DRAGON CENTER)
https://preview.redd.it/rs7ktrboa88g1.png?width=1337&format=png&auto=webp&s=e74845f96ceeeacc5cf2e4e23d67a290b4b54d1e
https://redd.it/1pqwusp
@MSILaptops
Pretty much I recently updated to the newest version of MSI center on my MSI laptop and when it updated the user scenario was missing and I only have access to two features "MSI Ai engine" and the "System diagnosis" and I can no longer turn my fan on making my laptop overheat. I have tried to reinstall and clear cache and even going from windows 10 to 11 I need help I can not use my fans.
(THIS IS ALSO NOT SHOWING IN DRAGON CENTER)
https://preview.redd.it/rs7ktrboa88g1.png?width=1337&format=png&auto=webp&s=e74845f96ceeeacc5cf2e4e23d67a290b4b54d1e
https://redd.it/1pqwusp
@MSILaptops
MSI Titan 18 HX per key lighting just keeps failing and every time it does I have to reinstall MSI Center + Steelseries GG. Is there any solution to this that doesn't constantly require that?
https://redd.it/1pr5qrs
@MSILaptops
https://redd.it/1pr5qrs
@MSILaptops
Can Katana 15 with Gen 3.2 Type C supports multiple monitors?
I will be having this model of Katana MSI Katana 15 B13VGK-2063PH and I wonder if I can use it with multiple monitors using DELL WD19S TYPE-C dock?
Thank you so much
https://redd.it/1prc7fs
@MSILaptops
I will be having this model of Katana MSI Katana 15 B13VGK-2063PH and I wonder if I can use it with multiple monitors using DELL WD19S TYPE-C dock?
Thank you so much
https://redd.it/1prc7fs
@MSILaptops
DataBlitz
MSI Katana 15 B13VGK-2063PH Gaming Laptop (Black) | 15.6" FHD (1920x1080) 144Hz IPS | i9-13900H | 16GB RAM | 1TB SSD | RTX 4070…
SPECIFICATION PROCESSOR: Raptor Lake i9-13900H DISPLAY: 15.6inch FHD (1920x1080), 144Hz, IPS-Level MEMORY: (8GB*2) 16GB DDR5 (5600Mhz) STORAGE: 1TB NVMe PCIe SSD GPU: RTX 4070, GDDR6 8GB OS: Windows 11 Technical Specification CPU 13th Gen Intel® Core™ i9…
Problema con batería y SAT ignora
Buenos días! Esta es mi primera publicación en reddit, pero necesito ayuda.
En agosto de 2025 compré por la página oficial de la tienda MSI (MSI shop) un Modern 15 F13MG-262ES, el cual utilizaría para ofimática (estoy estudiando unas oposiciones para docencia). Vine observando un problema generalizado con la batería, dado que su autonomía con tareas básicas nunca llegó a las dos horas. Investigando, vi que se podía saber la salud de la batería usando el comando de Windows powercfg /battery_report y generé uno, para comprobar que me daba una salud de la batería de un 60% (a pesar de que la unidad apenas tenía un par de meses). Me puse en contacto con el servicio técnico de MSI, que me indicó realizar una serie de acciones para calibrar la batería y esta fue devuelta a un 100% de salud y 0 desgaste (supongo que era un problema "virtual").
La cosa es que la autonomía del portátil seguía siendo de apenas hora y media, a pesar de estar puesto en modo equilibrado y seguir haciendo sólo tareas básicas (ofimática y navegación web), por lo que seguí hablando con el servicio técnico, que me indicó actualizar la BIOS y hacer un restablecimiento de fábrica. No funcionó y lo documenté con más battery reports. Ellos me indicaron que pasarían a recoger el portátil para enviarlo al SAT.
Una vez en Polonia, el SAT me indicó que realizó "pruebas" en taller y determinó que la batería estaba 100% sana y no había ningún problema. Para demostrármelo, me mandaron una foto hecha con el móvil, donde salía un cronómetro de YouTube, el icono de la batería enchufada y la hora del reloj desconfigurada (marcaban las 17:24h, a pesar de que me habían mandado el email a las 15h). Os adjunto esa foto y la otra que me mandaron como "pruebas". Les volví a recordar que el problema no era la batería per sé, sino un problema de drenaje absurdo que me dejaba una autonomía real de hora y media. Me comentaron que volverían a hacerle pruebas, pero el resultado fue el mismo. Me volvieron a remitir las dos fotografías y a decir que la batería estaba bien, así que procedieron a enviarme la unidad de vuelta, a pesar de mi negativa. Les pedí algún battery_report o algo que me corroborase que realmente todo estaba arreglado, pero ignoraron la petición.
Me gustaría saber cómo debería proceder ahora, si realmente yo estoy equivocada o ellos me han estado tomando el pelo (la foto de YouTube me pareció absurda como prueba), o si hay alguna manera de demostrar mi pérdida de autonomía de una manera más contundente. Si existe alguna manera de solucionar el problema sin tener que insistir al SAT también será bienvenida. Yo lo único que quiero es tener un portátil operativo y con una autonomía decente, que no me obligue a estar enchufando cada dos por tres.
Os adjunto el battery report de antes de realizar la calibración y el que generé justo antes de enviar el portátil al SAT, además de las fotos que me enviaron como prueba. Muchas gracias de antemano y felices fiestas a todos.
https://imgur.com/a/5DXum3R
https://redd.it/1prc0nm
@MSILaptops
Buenos días! Esta es mi primera publicación en reddit, pero necesito ayuda.
En agosto de 2025 compré por la página oficial de la tienda MSI (MSI shop) un Modern 15 F13MG-262ES, el cual utilizaría para ofimática (estoy estudiando unas oposiciones para docencia). Vine observando un problema generalizado con la batería, dado que su autonomía con tareas básicas nunca llegó a las dos horas. Investigando, vi que se podía saber la salud de la batería usando el comando de Windows powercfg /battery_report y generé uno, para comprobar que me daba una salud de la batería de un 60% (a pesar de que la unidad apenas tenía un par de meses). Me puse en contacto con el servicio técnico de MSI, que me indicó realizar una serie de acciones para calibrar la batería y esta fue devuelta a un 100% de salud y 0 desgaste (supongo que era un problema "virtual").
La cosa es que la autonomía del portátil seguía siendo de apenas hora y media, a pesar de estar puesto en modo equilibrado y seguir haciendo sólo tareas básicas (ofimática y navegación web), por lo que seguí hablando con el servicio técnico, que me indicó actualizar la BIOS y hacer un restablecimiento de fábrica. No funcionó y lo documenté con más battery reports. Ellos me indicaron que pasarían a recoger el portátil para enviarlo al SAT.
Una vez en Polonia, el SAT me indicó que realizó "pruebas" en taller y determinó que la batería estaba 100% sana y no había ningún problema. Para demostrármelo, me mandaron una foto hecha con el móvil, donde salía un cronómetro de YouTube, el icono de la batería enchufada y la hora del reloj desconfigurada (marcaban las 17:24h, a pesar de que me habían mandado el email a las 15h). Os adjunto esa foto y la otra que me mandaron como "pruebas". Les volví a recordar que el problema no era la batería per sé, sino un problema de drenaje absurdo que me dejaba una autonomía real de hora y media. Me comentaron que volverían a hacerle pruebas, pero el resultado fue el mismo. Me volvieron a remitir las dos fotografías y a decir que la batería estaba bien, así que procedieron a enviarme la unidad de vuelta, a pesar de mi negativa. Les pedí algún battery_report o algo que me corroborase que realmente todo estaba arreglado, pero ignoraron la petición.
Me gustaría saber cómo debería proceder ahora, si realmente yo estoy equivocada o ellos me han estado tomando el pelo (la foto de YouTube me pareció absurda como prueba), o si hay alguna manera de demostrar mi pérdida de autonomía de una manera más contundente. Si existe alguna manera de solucionar el problema sin tener que insistir al SAT también será bienvenida. Yo lo único que quiero es tener un portátil operativo y con una autonomía decente, que no me obligue a estar enchufando cada dos por tres.
Os adjunto el battery report de antes de realizar la calibración y el que generé justo antes de enviar el portátil al SAT, además de las fotos que me enviaron como prueba. Muchas gracias de antemano y felices fiestas a todos.
https://imgur.com/a/5DXum3R
https://redd.it/1prc0nm
@MSILaptops
Msi laptop broken?
My laptop is broken the device manager doesn't work and doesn't pop up, it keep lagging and crashes almost every time, I have an msi laptop what do I need to do?
https://redd.it/1prhmve
@MSILaptops
My laptop is broken the device manager doesn't work and doesn't pop up, it keep lagging and crashes almost every time, I have an msi laptop what do I need to do?
https://redd.it/1prhmve
@MSILaptops
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Why My MSI Cyborg Laptop Display Color warmer like other lap show pure white but my lap yellowish why ??🖥️🖥️🖥️🖥️🧨
https://redd.it/1pridis
@MSILaptops
https://redd.it/1pridis
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Woke up to a broken hinge. Anyone had this happen? How much were repairs? MSI GE76 Raider 10UE
https://redd.it/1prl2lx
@MSILaptops
https://redd.it/1prl2lx
@MSILaptops
Msi gf63 thin
What components best help gameplay? I play marvel rivals at 90 to 100 fps. I understand fps isn't everything but I want to know what things to start to upgrade it. I only have a nice cooling fan that helps nicely.
https://redd.it/1prmhcm
@MSILaptops
What components best help gameplay? I play marvel rivals at 90 to 100 fps. I understand fps isn't everything but I want to know what things to start to upgrade it. I only have a nice cooling fan that helps nicely.
https://redd.it/1prmhcm
@MSILaptops
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What's the general outlook towards Linux compatibility on MSI laptops?
For those who use Linux distros as a daily driver, what has your experience been? Did you have any issues while installing it? After installation, did you run into any weird harware or driver related glitches or did everything work fine? How's the community support like? Also, what distros have you tried?
https://redd.it/1prnt06
@MSILaptops
For those who use Linux distros as a daily driver, what has your experience been? Did you have any issues while installing it? After installation, did you run into any weird harware or driver related glitches or did everything work fine? How's the community support like? Also, what distros have you tried?
https://redd.it/1prnt06
@MSILaptops
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HDMI - Crosshair 16 HX AI D2XW
I just bought an MSI Crosshair 16 HX AI D2XW, and I think it's great, but I'm having trouble using it with my monitor (Samsung Odyssey G70B).
I'm currently using a High Speed HDMI cable with Ethernet, which isn't enough. I'm planning to buy a new cable, but I'm hesitant because the MSI website (https://www.msi.com/Laptop/Crosshair-16-HX-AI-D2XWX/Specification) says 1x HDMI™ 2.1 (8K @ 60Hz / 4K @ 120Hz), while my screen is 4K 144Hz HDR VRR. Could someone tell me if buying an Ultra High Speed HDMI cable will be sufficient, or if I should buy a USB-C to DisplayPort 1.4 cable?
Thanks in advance :)
https://redd.it/1prr06x
@MSILaptops
I just bought an MSI Crosshair 16 HX AI D2XW, and I think it's great, but I'm having trouble using it with my monitor (Samsung Odyssey G70B).
I'm currently using a High Speed HDMI cable with Ethernet, which isn't enough. I'm planning to buy a new cable, but I'm hesitant because the MSI website (https://www.msi.com/Laptop/Crosshair-16-HX-AI-D2XWX/Specification) says 1x HDMI™ 2.1 (8K @ 60Hz / 4K @ 120Hz), while my screen is 4K 144Hz HDR VRR. Could someone tell me if buying an Ultra High Speed HDMI cable will be sufficient, or if I should buy a USB-C to DisplayPort 1.4 cable?
Thanks in advance :)
https://redd.it/1prr06x
@MSILaptops
Msi
MSI Crosshair 16 HX AI D2XW – Aim To Perform
Crosshair 16 HX AI D2XW is a portable gaming laptop packed with up to Intel® Core™ Ultra 9 processor 275HX and NVIDIA® GeForce RTX™ 5070 graphics, cooled by Cooler Boost 5 for extreme performance. QHD+ 240Hz display is best suited for popular noscripts.
How's this laptop? MSI Modern 15 H AI 15.6"
Anyone try this laptop from costco canada or know if it's good value?
MSI Modern 15 H AI 15.6-in Laptop, Intel Core Ultra 5 125H – 32GB RAM, 1TB SSD, Intel Arc
It looks pretty good for $799.99 CAD. 32 GB RAM DDR5, decent processor, 1 TB SSD.
The only review on the costco website mentions problems with overheating, bad screen quality, and bad build quality, but I'm not sure if those are dealbreakers or not.
https://redd.it/1prz06o
@MSILaptops
Anyone try this laptop from costco canada or know if it's good value?
MSI Modern 15 H AI 15.6-in Laptop, Intel Core Ultra 5 125H – 32GB RAM, 1TB SSD, Intel Arc
It looks pretty good for $799.99 CAD. 32 GB RAM DDR5, decent processor, 1 TB SSD.
The only review on the costco website mentions problems with overheating, bad screen quality, and bad build quality, but I'm not sure if those are dealbreakers or not.
https://redd.it/1prz06o
@MSILaptops
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Frame Drops on the MSI Sword 15 A12UE
I have had this computer for roughly 3 years maybe a bit under but when I play Apex legends I see a bunch of frame drops on the least stressful things. (EX. Looting in a non populated area at the start of the game and just using the training dummies in the firing range.) When I first got the computer it was doing great but nowadays not so hot. I upgraded to 32gb of ram recently hoping that would help (It saw slight improvement) I am thinking it might be the thermal paste (I haven't found a video on how to change it on this particular computer so if you could send one for the model that'd be amazing.) If it has something to do with the specs I wouldn't know because I am not great with all that computer stuff it's like a puzzle I can't solve. If someone could tell me what might be the problem that'd be super helpful. If I need to upgrade something or if its just time to start getting a full on switch going for an upgrade please let me know. If you need more information I can try my hardest to give it to you in the comments. And thanks in advance.
https://redd.it/1ps3vdg
@MSILaptops
I have had this computer for roughly 3 years maybe a bit under but when I play Apex legends I see a bunch of frame drops on the least stressful things. (EX. Looting in a non populated area at the start of the game and just using the training dummies in the firing range.) When I first got the computer it was doing great but nowadays not so hot. I upgraded to 32gb of ram recently hoping that would help (It saw slight improvement) I am thinking it might be the thermal paste (I haven't found a video on how to change it on this particular computer so if you could send one for the model that'd be amazing.) If it has something to do with the specs I wouldn't know because I am not great with all that computer stuff it's like a puzzle I can't solve. If someone could tell me what might be the problem that'd be super helpful. If I need to upgrade something or if its just time to start getting a full on switch going for an upgrade please let me know. If you need more information I can try my hardest to give it to you in the comments. And thanks in advance.
https://redd.it/1ps3vdg
@MSILaptops
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