2010 港島綫列車服務回復正常
Good service on Island Line

📢 🎉 開始咗啦

使用已經喺 MTR Mobile 連結咗嘅成人八達通

於 9 月 29 日至 11 月 23 日每晚逢 22:30 或之後

✅ 出閘
🚋 完成輕鐵車程
🚌 登上港鐵巴士

搭夠五程可換領一程於全日使用、適用於各行車綫嘅免費車程

機場快綫、高速鐵路及港鐵接駁巴士除外；請留意最後換領期限

#十點半開始可以儲印花
#換領到嘅車程就全日都用得
#合資格車程數目會喺三日內更新
#整個過程可以喺手機完成

－

📢 🎉 Nighttime Delights has started

From 29/Sep - 23/Nov, link your Adult Octopus in MTR Mobile and
✅ exiting from stations
🚋 finish your Light Rail journey
🚌 join MTR Buses

at 22:30 or later each night, you can redeem one free journey
for every five journeys made

The free journey can be used on all running lines at anytime of the day

Airport Express, High Speed Rail and MTR Feeder Bus excluded. Please also note the final redemption date

由八達通運作的 #車票二維碼 結算機制曾於 10 月 16 日（星期一）晚，重覆扣除部分乘客的車資

事件與系統安全無關，而所有誤差款項，將陸續退還至已連結車票二維碼的付款戶口

如有查詢，請聯絡所屬之金融機構

－

Repeated fare deductions have been made for some passengers by the Octopus-operated Ticket QR clearing mechanism on 16/Oct (Mon) night, with no security breach found this time

Refunds will be made to your account that is linked to Ticket QR when there are fare discrepancies

Please reach out relevant financial institutes for inquiries

1026 美孚站有乘客發生意外

荃灣綫列車服務顯著受阻，屯馬綫列車服務正常

ℹ️ 緊急服務人員現正護理需要協助的乘客，務求能盡快送院治理

荃灣綫列車現需稍作停留

車務控制中心會同時安排其他列車，於不受影響的範圍內繼續行駛

—

Passengers' incident at Mei Foo Station. Major delays on Tsuen Wan Line, good service on Tuen Ma Line

ℹ️ Emergency services are taking care of the passengers who require assistance

Trains on Tsuen Wan Line will be held for a short while

Other services in the unaffected sections will be arranged to proceed by the Operations Control Centre

1031 之前的有乘客發生意外事件現已處理，荃灣綫列車服務稍有阻延

The earlier passengers' incident event has just resolved, minor delays on Tsuen Wan Line

1042 荃灣綫列車服務回復正常
Good service on Tsuen Wan Line

港鐵公司就早前荃灣綫受阻的情況，所發之延遲證明書

Delay certificate issued by #MTR for disruptions on Tsuen Wan Line

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html

0017 大圍站有乘客發生意外

東鐵綫列車服務暫停；屯馬綫列車服務正常

乘客可於 @Citymapper 應用程式查閱其他交通工具資料，全自動計劃「點對點」行程

—

Passengers' incident at Tai Wai Station

East Rail Line suspended, good service on Tuen Ma Line

Check alternative transport information and re-plan your point to point journey via @Citymapper automatically

ℹ️ 車務控制中心正安排車站職員與緊急服務人員處理事故

其他列車則會駛到就近月台，讓乘客轉乘其他交通工具

不受影響路段的列車服務，會於 15 分鐘後重啟

－

The Operational Control Centre is co-ordinating with station staff to attend the case with emergency services

Other trains will reach the nearest station platforms for passengers to alight and use other transport

Services in the un-affected section will re-start in 15 mins

0022 大圍站有乘客發生意外，東鐵綫列車現來往

金鐘 至 九龍塘，預計 10 分鐘一班
沙田 至 上水，預計 10 分鐘一班
羅湖 至 上水，預計 10 分鐘一班

—

Due to passengers' incident at Tai Wai Station, East Rail Line trains serve

Admiralty - Kowloon Tong, est 10 mins interval

Sha Tin - Sheung Shui, est 10 mins interval

Lo Wu - Sheung Shui, est 10 mins interval

乘客可於 Citymapper 應用程式查閱其他交通工具資料，

全自動計劃「點對點」行程

📲http://citymapper.com

Check alternative transport and re-plan your point to point journey automatically via Citymapper application

乘搭免費應急巴士
Using free replacement buses

➡️ metroride.hk/2ru2wSf

0105 之前的有乘客發生意外事件現已處理，東鐵綫列車服務回復正常

The earlier passengers' incident event has just resolved, good service on East Rail Line

港鐵公司就早前東鐵綫受阻的情況，所發之延遲證明書

Delay certificate issued by #MTR for disruptions on East Rail Line

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html

較早前，於東鐵綫的路軌上，有一位乘客以大家不願見到的方式結束一生

當你見到有人精神恍惚、於月台邊緣徘徊，或面露哀容凝視住軌道，請即通知車站職員處理 🗣

車站職員均曾受訓練，支援乘客的情緒需要 💚

生命無價，求助有法

#一個smalltalk一個關心好重要
#亦可以打撒瑪利亞會24小時熱綫
#號碼係23892222隨時有情緒支援
#亦有網上聊天服務無壓力暢所欲言
#有疑難最緊要搵幫手其實出路有好多

Earlier on the East Rail Line, there was a traumatic incident, which saw a passenger ended his life on the track

Please let station staff know immediately when you see anyone who looks distressed wandering or hovering near the platform edge or gazing at the track 🗣

Station staff are trained to provide support to potentially suicidal persons 💚

No matter what you have done or what life has done to you, help is always in your corner

於 10 月 22 至 23 日，

#油塘 、 #調景嶺 、 #筲箕灣 及 #柴灣 站都會按需要．而實施人潮管理措施，

柴灣站
出口 E - 興華邨

筲箕灣站
出口 A1、A2 - 東喜道、峻峰花園

油塘站
出口 A1 - 大本型

調景嶺站
出口 A2 - 都會駅

將於人多擠逼時改為只准出站

請留意廣播、資訊螢幕嘅告示．並遵從緊急服務人員的指示 🖥 🔉

#站內告示指引大家搭其他交通工具
#留意番廣播同資訊螢幕嘅資料
#筲箕灣站仍有出口重建中
#港鐵巴士都有服務調整方便掃墓人士

Crowd management measures will be applied for these stations from 22 - 23/Oct,

Chan Wai Station
Exit E - Hing Wah Estate

Shau Kei Wan Station
Exits A1, A2 - Tung Hei Road, Perfect Mount Gardens

Yau Tong Station
Exit A1 - Domain

Tiu Keng Leng Station
Exit A2 - Metro Town

will become exit only when the crowd builds up

Please note the public address and info screens in stations and follow instructions from emergency service personnel 🖥 🔉

#大圍 站出口 H - 圍方 現已啟用

方便乘客經樓梯及扶手電梯前往商場，並經由連接商場的行人過路設施，到新田村、金獅花園一帶

大圍出站出口位置 ➡️ metroride.hk/3Q9QZni

－

Tai Wai Station Exit H - The Wai has now opened for passengers' convenience to the mall through stairs and escalators and places near San Tin Village, Golden Lion Garden via pedestrian facilities through mall passages

Exit locations at Tai Wai Station
➡️ metroride.hk/3Q9QZni

1907 輕鐵坑尾村站附近發生交通意外

路綫 751、761P 將受影響

請留意月台及車廂的廣播

—

Light Rail Route 751, 761P disrupted due to traffic accident near Hang Mei Tsuen Stop

Pay attention to announcements on trains and platforms

路綫 751 現來往：
友愛 至 洪天路緊急月台
及
天水圍 至 天逸

路綫 761P 現來往：
洪天路緊急月台 至 元朗

—

Route 751 serves
Yau Oi to Hung Tin Road Emergency Platform
and
Tin Shui Wai to Tin Yat

Route 761P serves
Hung Tin Road Emergency Platform to Yuen Long

ℹ️ 有輕鐵列車曾發生輕微碰撞而需要停止服務，緊急服務人員已到場協助受傷乘客

而路綫 751 及 761P 的列車服務即將恢復正常

－

ℹ️ There was a minor collision between two Light Rail vehicles

Emergency services are now attending to injured passengers

Routes 751 and 761P will soon back to their normal workings

1938 之前的有列車曾發生碰撞事件現已處理，輕鐵路綫 751、761P 之列車服務已陸續恢復

The earlier a collision occurred event has just resolved, services of Light Rail Route 751, 761P are resuming