1415 荃灣綫列車服務回復正常
Good service on Tsuen Wan Line

1715 之前的有乘客發生意外事件現已處理，觀塘綫列車服務稍有阻延

The earlier passengers' incident event has been resolved, minor delays on Kwun Tong Line

1734 觀塘綫列車服務回復正常
Good service on Kwun Tong Line

👥 虛擬服務大使
🤖 流動顧客服務隊
加入咗 #鰂魚涌 站服務乘客啦

配備人工智能嘅虛擬服務大使，會俾乘客試用語音計劃行程、查詢車站設施同商舖位置，以及各種服務詳情，同時都有傳統召援專綫功能 📞

而流動顧客服務隊會喺付費區內、外，隨時嚟處理乘客嘅票務問題，並提供各種協助

#虛擬服務大使有機器學習能力
#會透過同大家對話完善資料庫
#流動顧客服務隊會隨時喺閘內外服務
#免卻乘客去客務中心排隊
#有失物或查詢都可以搵佢地幫手

👥 Virtual Assistant
🤖 Customer Service Roving Team
are now at your service at #QuarryBay Station

With the AI-enabled and voice-controlled Virtual Assistant, passengers may take part in the trial planning journeys, looking up station facilities and shops as well as various service information. Help Line is also available 📞

Customer Service Roving Team is on hand to help passengers with ticketing enquiries and provide assistance in both paid and unpaid areas of the station

👥👥 預期各行車綫喺 12 月 22 日（星期五）下午起會比較繁忙

市區綫、東涌綫、東鐵綫、屯馬綫於 15:00 起
會提早改用黃昏繁忙時間服務模式，至表定完結時間為止

而輕鐵同巴士亦會按需要開出空車疏導乘客路綫 🚋🚋 🚌

表定列車服務水平 ➡️ metroride.hk/TrainsPerHour

#打工巴絲番屋企過節
#跟住又有長週末放幾日假

It is expected all running lines will become more busy in the 22/Dec (Fri) afternoon 👥

Urban Lines and Tung Chung, East Rail and Tuen Ma Lines will gradually begin their evening peak hour service from 15:00 to cater upsurge demand until the scheduled ending time

Light Rail and MTR Bus will also have their empty trains and buses dispatched once necessary 🚋🚋

Scheduled train service levels ➡️ metroride.hk/2uCgDes

各行車綫除機場快綫外，由即日起接受乘客用實體或者喺手機嘅感應式 Visa 信用卡、扣帳卡「一拍即付」乘車

🟦 用感應式付款，請到藍色閘機
🟨 搭東鐵綫頭等，請喺核准機拍卡
📲 contactless.mtr.com.hk 都會顯示相關交易紀錄

如果喺車程途中遺失感應式付款卡，應盡快到月台召援專綫，搵車站職員幫手報失 📞

#下年第三季起會支援Mastercard及銀聯
#全綫客務中心已升級處理電子付款
#目前經尖沙咀尖東轉車會視作獨立車程
#車站便利店可免費借用充電器15分鐘

All #MTR lines (except Airport Express) now accept #Visa Contactless debit and credit cards for Tap to Ride

🟦 Blue gates for Contactless payment
🟨 Touch validators for East Rail Line 1st class journey
📲 Check transaction records on contactless.mtr.com.hk

Use helplines at platforms to seek assistance as soon as practical if your Contactless payment card is lost during the trip 📞

不同行車綫會於 12 月 23 日（星期六）加強列車服務，讓節日前後外出的乘客更為便利 🎄🎁

表定列車服務水平
➡️ metroride.hk/TrainsPerHour

－

Different MTR lines will have their services strengthened on 23/Dec (Sat) for passengers' convenience at festival times 🎄🎁

Scheduled train service levels
➡️ metroride.hk/2uCgDes

12 月 24 日 (星期日）晚
唔同行車綫，以及大部分輕鐵路綫都會通宵服務 🌃🎄

🚌 港鐵巴士
路綫 K51、K54 於 00:45
506 於 01:50 開出尾班車

其他 港鐵巴士 及 港鐵接駁巴士 路綫則會如常收車

部分車站將較為繁忙，請留意廣播及資訊螢幕 🔊 🖥
並 預購回程之智能單程車票 或 使用電子付款入閘

#八達通QRCode同付款卡都輕鬆方便
#金屬氣球及可浮起嘅LED波波都唔入得閘
#記得一如以往用科技計劃好行程先
#Citymapper會全自動稔埋候車轉車時間

Overnight services operate on 24/Dec (Sun) 🌌

🚌 These MTR Buses will have their last service depart at
Routes K51, K54
00:45

Route 506
01:50

It is expected some stations will be busier than usual
✅ Listen to announcements
✅ Buy a ticket for the return trip or use e-payment to touch in

不同行車綫會於 12 月 24 日（星期日）通宵服務前加密班次，方便乘客於節日前後外出🎄🎁

表定列車服務水平
➡️ metroride.hk/TrainsPerHour

－

Extra trains will be operated on different MTR lines before services run overnight at 24/Dec (Sun) night for passengers' convenience at festival times 🎄🎁

Scheduled train service levels
➡️ metroride.hk/2CzV4gR

不同車站將實施下列人流管制措施，確保乘客安全：

➡️ metroride.hk/MTRCrowdControl

—

These crowd control measures will be in place at different stations to ensure passengers’ safety:

➡️ metroride.hk/2hlzrHn

尖東 / 尖沙咀站出口安排

Exit arrangements for East Tsim Sha Tsui / Tsim Sha Tsui Stations

➡️ metroride.hk/3tk8vxO

ℹ️ 由於人多擠逼，列車到站後需比平日停留更長時間，方可順利上落乘客

請先讓到站乘客落車，上車後亦需盡量利用車廂內的空間，不要只站近車門通道

—

ℹ️ Because of overcrowding, trains’ stationary time is increased for all passengers boarding and leaving the train

Please let the others alight first, make use of all available spaces and avoid congregating at door areas

柯士甸站出口安排
Exit arrangements for Austin Station

➡️ metroride.hk/3vaqMxY

中環站出口安排
Exit arrangements for Central Station

➡️ metroride.hk/3veyCXv

凌晨 02:00 🕑

各行車綫嘅「行車管理電腦」都會例行由另一機組接手繼續工作

列車到站後，車門會等一等再打開； 喺月台嘅列車都會稍作停留，月台門都可能會先閂一閂再重新開番

坐緊港鐵通宵服務嘅你，麻煩等一等啦，祝大家聖誕快樂 🚈 🎄

－

Train controlling computers will perform a changeover at 02:00 to even out their workloads 🕑

Trains berthed at platforms may be held until the process has been finished

At the same time platform doors may be closed for a short while

Thank you for your patience on this and Merry Christmas 🚈 🎄

而閘機上面嘅感應式付款卡功能，都會喺午夜重新啟動

當未能過閘嘅話，請稍等幾分鐘後再試 ⏳

－

The Contactless function of ticket gates will also be re-loaded at midnight

Please allow few more minutes if you cannot touch in or out at gatelines ⏳

通宵港鐵服務已經喺 12 月 25 日（星期一）早上完結
夜晚出去嘅話，記得留意今晚開始嘅尾班車開出時間 🌙 ☀️

乘客都可以喺 Citymapper 應用程式計劃行程，或查閱其他交通工具資料 📲

－

Overnight MTR services have completed on the 25/Dec (Mon) morning 🌙 ☀️

Please note the last train or bus schedule

You may also use #Citymapper for journey planning and alternative transport information 📲

1123 茘景站訊號故障

荃灣綫列車服務正常，東涌綫列車服務稍有阻延，機場快綫列車服務稍有阻延

💼 機場快綫市區預辦登機服務的截止時間，現臨時改為航班出發前 120 分鐘

ℹ️ 部分東涌綫列車會於中途站停止服務，或改往其他目的地以紓緩擠塞情況，請留意月台及車廂廣播

為盡快疏導乘客，控制中心亦會按實際情況適時加開空車

—

Signal failure at Lai King Station

Good service on Tsuen Wan Line, minor delays on Tung Chung Line, minor delays on Airport Express

💼 The cut off time of In-Town Check-In at Airport Express stations is temporarily extended to 120 mins prior to flights' departure

ℹ️ Some Tung Chung Line trains may terminate, join the line at intermediate stations or have their destinations changed to relieve congestion

Listen to announcements. Empty trains will also be dispatched to ease the crowd

1146 之前的訊號故障事件現已處理

機場快綫列車服務稍有阻延、東涌綫列車服務回復正常

—

The earlier signal failure event been resolved

Minor delays on Airport Express, good service on Tung Chung Line

1152 機場快綫的列車及市區預辦登機服務回復正常

Good service on Airport Express and the In-town Check-in provided

港鐵公司就早前東涌綫、機場快綫受阻的情況，所發之延遲證明書

Delay certificate issued by #MTR for disruptions on Tung Chung Line, Airport Express

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html