ℹ️ 不同車站將實施下列人潮管理措施，確保乘客安全

➡️ metroride.hk/MTRCrowdControl

請預留更多時間候車

ℹ️ 部分東鐵綫列車會於抵站後停止服務，或改往其他目的地以紓緩擠塞情況

請留意廣播或資訊螢幕的告示

車務控制中心會適時加開空車疏導人流

－

ℹ️ Crowd management measures will be carried out at different stations for your safety

➡️ metroride.hk/2hlzrHn

Please allow more time to travel

ℹ️ Some services on [line], [line] may terminate or change destinations at short notice to ease congestion

Listen to announcements and check info screens

The Control Centre will also dispatch empty trains once necessary to relieve the crowd

乘搭免費應急巴士
Using free replacement buses

➡️ metroride.hk/2ru2wSf

✅ 12:10
之前的有乘客發生意外事件現已處理，東鐵綫的列車服務正逐步恢復

Following passengers' incident, residue delays on East Rail Line are ending gradually

港鐵公司就早前東鐵綫受阻的情況，所發之延遲證明書

Delay certificate issued by #MTR for disruptions on East Rail Line

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html

✅ 15:51
之前的訊號故障事件現已處理，荃灣綫的列車服務正逐步恢復

Following signal failure, residue delays on Tsuen Wan Line are ending gradually

辛苦各位消防及救護人員
同埋在場協助所有政府及緊急服務人員 🙏💦

鐵路處所喺法理上係公眾地方，日常緊急服務人員不時會喺鐵路巡邏，並巡視鐵路設備嘅運作情況；

一但道路嚴重擠塞，佢地可能會按港鐵嘅標準程序，與乘客一齊乘搭列車，或者改用特別班車趕往事發現場

而車站包括後勤辦公範圍，都舖設咗緊急服務人員使用嘅無線電網絡，因此佢地都有機會喺處理各種突發狀況時，使用車站同其他鐵路設施

以今朝 #佐敦 站外嘅火災為例，緊急服務人員聯絡咗車務控制中心，安排關閉出口 B1 - 華豐大廈 ，避免乘客同公眾人士進入險境，同時騰出空間俾唔同嘅政府及緊急服務人員調配同善後

多謝各位乘客體諒有關安排，並按廣播、資訊螢幕同 MTR Mobile 嘅指示，使用其他方式繼續前往目的地 🚶🏻🚶🏾‍♀️👨🏼‍🦽

Salute to all emergency services personnel and government officials 🙏💦

Railway premises are legally public places. Emergency services will conduct regular patrols on the railways and inspect the operation of our equipment

In cases of road congestion, they may follow MTR's standard procedures to join passenger trains or use special services to reach the scene

Railway facilities, including back office areas, are equipped with emergency services' radio network enables them to utilise these locations when dealing with situations

In today's fire outside #Jordan Station, the emergency services arranged to Exit B1 - New Lucky House with MTR's operations control to prevent members of the public entering the dangerous ground. This also freed up space for them to deploy and manage the aftermath

We would also like to thank all of you for understanding these measures and followed instructions provided through public address, info screens and MTR Mobile to continue your journey via other routings🚶🏻🚶🏾‍♀️👨🏼‍🦽

應考 #DSE 嘅同學早晨呀 🙋‍♂️🙋🏽‍♀️

呢排天氣有啲涼
記得着多件衫 Stay healthy 去應戰

車務控制中心都會作當調整，疏導較繁忙轉車站嘅人流
記得一如以往用科技計劃好行程，仲有帶齊應考物品，大家加油 🎯

－

Morning all DSE candidates 🙋‍♂️🙋🏽‍♀️

The weather has turned a bit cooler in these days, stay healthy and don't forget to bring right items before heading to exams

Plan your journey and allow extra time for your journey while the operation control will make adjustments to relieve the crowd at busy interchanges

Good luck and wish you all the success 🎯

2259 上水站有乘客發生意外，東鐵綫列車現來往

金鐘 至 粉嶺

受影響乘客請轉其他交通工具，並使用 Citymapper 重新計劃「點對點」行程

📲 http://citymapper.com

⏳ 車務控制中心正安排緊急服務人員到場，同時與車站職員協調處理事故

各班東鐵綫列車將駛到合適的月台，讓乘客轉乘其他交通工具

列車到站後將稍作停留，並預計會於 15 分鐘後繼續行程

—

Due to passengers' incident at Sheung Shui Station, East Rail Line trains serve

Admiralty - Fanling

Use other transport and re-plan your point-to-point journey via Citymapper if you’re affected

📲 http://citymapper.com

⏳ The operations control is summoning emergency services to the scene and working with station staff

East Rail Line services will now berth at suitable platforms for you to use other transport

They will then be held and estimated to continue the journey 15 mins afterwards

2311 上水站有乘客發生意外，東鐵綫列車現來往

金鐘 至 粉嶺，預計 10 分鐘一班

🔄 受影響乘客請轉其他交通工具，並使用 Citymapper 重新計劃「點對點」行程

📲 http://citymapper.com

🚌 港鐵免費接駁巴士將於 20 至 45 分鐘後陸續到達

ℹ️ 部分東鐵綫列車會於中途站停止服務，或改往其他目的地以紓緩擠塞情況，請留意月台及車廂廣播

為盡快疏導乘客，控制中心亦會按實際情況適時加開空車

—

Due to passengers' incident at Sheung Shui Station, East Rail Line trains serve

Admiralty - Fanling, est 10 mins interval

🔄Use other transport and re-plan your point-to-point journey via Citymapper if you’re affected

📲 http://citymapper.com

🚌 MTR Free Replacement Bus will begin to serve gradually in 20 – 45 mins

ℹ️ Some East Rail Line trains may terminate, join the line at intermediate stations or have their destinations changed to relieve congestion

Listen to announcements. Empty trains will also be dispatched to ease the crowd

ℹ️ 23:28
緊急服務人員仍於上水站處理事故

按以往經驗，中斷的列車服務預計需要多 45 至 60 分鐘後恢復

多謝各位的體諒和理解

－

Emergency services are still attending the incident at Sheung Shui

By experience, it is estimated that curtailed section(s) will need 45 – 60 more mins to resume

Thank you for your patience and understanding

乘搭免費應急巴士
Using free replacement buses

➡️ metroride.hk/2ru2wSf

❌ 現時下列車站已沒有列車服務：

上水
落馬洲

車站即將關閉，請按指示離開

請轉乘其他交通工具並使用 Citymapper 重新計劃「點對點」行程

📲 http://citymapper.com

－

❌ NO TRAIN SERVICE at these stations：

Sheung Shui
Lok Ma Chau

These stations will now close, please leave as instructed

Use other transport and re-plan your point-to-point journey via Citymapper

📲http://citymapper.com

❓⏳ 最後一班往羅湖列車或未及於邊境管制站關閉前，抵達羅湖站

乘客可以使用 Citymapper 查閱往其他過境通道的行程

📲 http://citymapper.com

－

❓⏳ The last Lo Wu bound service may not be able to reach Lo Wu before the immigration control point closes

Use Citymapper to plan your journey to other border-crossing corridors

📲 http://citymapper.com

✅ 00:02
之前的有乘客發生事件現已處理，東鐵綫的列車服務正逐步恢復

Following passengers' incident, residue delays on East Rail Line are ending gradually