Salute to all emergency services personnel and government officials 🙏💦

Railway premises are legally public places. Emergency services will conduct regular patrols on the railways and inspect the operation of our equipment

In cases of road congestion, they may follow MTR's standard procedures to join passenger trains or use special services to reach the scene

Railway facilities, including back office areas, are equipped with emergency services' radio network enables them to utilise these locations when dealing with situations

In today's fire outside #Jordan Station, the emergency services arranged to Exit B1 - New Lucky House with MTR's operations control to prevent members of the public entering the dangerous ground. This also freed up space for them to deploy and manage the aftermath

We would also like to thank all of you for understanding these measures and followed instructions provided through public address, info screens and MTR Mobile to continue your journey via other routings🚶🏻🚶🏾‍♀️👨🏼‍🦽

應考 #DSE 嘅同學早晨呀 🙋‍♂️🙋🏽‍♀️

呢排天氣有啲涼
記得着多件衫 Stay healthy 去應戰

車務控制中心都會作當調整，疏導較繁忙轉車站嘅人流
記得一如以往用科技計劃好行程，仲有帶齊應考物品，大家加油 🎯

－

Morning all DSE candidates 🙋‍♂️🙋🏽‍♀️

The weather has turned a bit cooler in these days, stay healthy and don't forget to bring right items before heading to exams

Plan your journey and allow extra time for your journey while the operation control will make adjustments to relieve the crowd at busy interchanges

Good luck and wish you all the success 🎯

2259 上水站有乘客發生意外，東鐵綫列車現來往

金鐘 至 粉嶺

受影響乘客請轉其他交通工具，並使用 Citymapper 重新計劃「點對點」行程

📲 http://citymapper.com

⏳ 車務控制中心正安排緊急服務人員到場，同時與車站職員協調處理事故

各班東鐵綫列車將駛到合適的月台，讓乘客轉乘其他交通工具

列車到站後將稍作停留，並預計會於 15 分鐘後繼續行程

—

Due to passengers' incident at Sheung Shui Station, East Rail Line trains serve

Admiralty - Fanling

Use other transport and re-plan your point-to-point journey via Citymapper if you’re affected

📲 http://citymapper.com

⏳ The operations control is summoning emergency services to the scene and working with station staff

East Rail Line services will now berth at suitable platforms for you to use other transport

They will then be held and estimated to continue the journey 15 mins afterwards

2311 上水站有乘客發生意外，東鐵綫列車現來往

金鐘 至 粉嶺，預計 10 分鐘一班

🔄 受影響乘客請轉其他交通工具，並使用 Citymapper 重新計劃「點對點」行程

📲 http://citymapper.com

🚌 港鐵免費接駁巴士將於 20 至 45 分鐘後陸續到達

ℹ️ 部分東鐵綫列車會於中途站停止服務，或改往其他目的地以紓緩擠塞情況，請留意月台及車廂廣播

為盡快疏導乘客，控制中心亦會按實際情況適時加開空車

—

Due to passengers' incident at Sheung Shui Station, East Rail Line trains serve

Admiralty - Fanling, est 10 mins interval

🔄Use other transport and re-plan your point-to-point journey via Citymapper if you’re affected

📲 http://citymapper.com

🚌 MTR Free Replacement Bus will begin to serve gradually in 20 – 45 mins

ℹ️ Some East Rail Line trains may terminate, join the line at intermediate stations or have their destinations changed to relieve congestion

Listen to announcements. Empty trains will also be dispatched to ease the crowd

ℹ️ 23:28
緊急服務人員仍於上水站處理事故

按以往經驗，中斷的列車服務預計需要多 45 至 60 分鐘後恢復

多謝各位的體諒和理解

－

Emergency services are still attending the incident at Sheung Shui

By experience, it is estimated that curtailed section(s) will need 45 – 60 more mins to resume

Thank you for your patience and understanding

乘搭免費應急巴士
Using free replacement buses

➡️ metroride.hk/2ru2wSf

❌ 現時下列車站已沒有列車服務：

上水
落馬洲

車站即將關閉，請按指示離開

請轉乘其他交通工具並使用 Citymapper 重新計劃「點對點」行程

📲 http://citymapper.com

－

❌ NO TRAIN SERVICE at these stations：

Sheung Shui
Lok Ma Chau

These stations will now close, please leave as instructed

Use other transport and re-plan your point-to-point journey via Citymapper

📲http://citymapper.com

❓⏳ 最後一班往羅湖列車或未及於邊境管制站關閉前，抵達羅湖站

乘客可以使用 Citymapper 查閱往其他過境通道的行程

📲 http://citymapper.com

－

❓⏳ The last Lo Wu bound service may not be able to reach Lo Wu before the immigration control point closes

Use Citymapper to plan your journey to other border-crossing corridors

📲 http://citymapper.com

✅ 00:02
之前的有乘客發生事件現已處理，東鐵綫的列車服務正逐步恢復

Following passengers' incident, residue delays on East Rail Line are ending gradually

港鐵公司就早前東鐵綫受阻的情況，所發之延遲證明書

Delay certificate issued by #MTR for disruptions on East Rail Line

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html

#葵芳 站連接
大堂和
月台 1 - 往荃灣的
L4 號升降機

現已換成高速升降機，方便有需要乘客使用 ♿️

其他需更換或大修之升降機 ➡️ metroride.hk/liftoutage

－

The Lift L4 connecting
Concourse and
Platform 1 - to Tsuen Wan
at Kwai Fong Station

has been replaced as a high-speed lift and provides a step free access for passengers in need ♿️

Other lifts pending for replacement / overhaul
➡️ metroride.hk/liftoutage

#馬鞍山 站連接
大堂及
各個月台的
L2 號升降機

將由 4 月 15 日（星期一）起預計停用至 5 月底，以便進行大修 ⛓ ⚙️

ℹ️ 有需要的乘客請重新計劃行程，使用其他交通工具

其他需更換或大修之升降機
➡️ metroride.hk/liftoutage

－

The Lift L2 connecting
Concourse
and
all Platforms

at Ma On Shan Station will be suspended from 15/Apr (Mon) and is estimated to be re-opened in late-May for a major overhaul ⛓ ⚙️

ℹ️ Passengers who require step-free access should re-plan their journey and use other transport

Other lifts pending for replacement / overhaul
➡️ metroride.hk/liftoutage

#葵興 站連接
大堂 和 月台 1 - 往荃灣
L4 號升降機

將由 4 月 15 日（星期一）起預計停用至 12 月底，以更換成高速升降機 ⛓ ⚙️

ℹ️ 有需要的離站乘客
登上往中環列車，到其他車站繼續行程

ℹ️ 有需要的抵站乘客
於大窩口站登上往中環列車返回葵興站

其他需更換或大修之升降機
➡️ metroride.hk/liftoutage

－

The Lift L4 connecting
Concourse
and
Platform 1 - to Tsuen Wan

at Kwai Hing will be suspended from 15/Apr (Mon) and is estimated to be re-opened in late-Dec for the high-speed lift installation work ⛓ ⚙️

ℹ️ Departure passengers who require step-free access please use any Central bound services to continue your journey

ℹ️ Arrival passengers who require step-free access please use Central bound services at Tai Wo Hau then back to Kwai Hing

Other lifts pending for replacement / overhaul
➡️ metroride.hk/liftoutage

0958 長沙灣站有列車故障

荃灣綫列車服務顯著受阻

ℹ️ 部分荃灣綫列車會於中途站停止服務，或改往其他目的地以紓緩擠塞情況，請留意月台及車廂廣播

為盡快疏導乘客，控制中心亦會按實際情況適時加開空車

ℹ️ 一列荃灣綫列車於長沙灣站附近未能開動

列車車長正按電腦的指示，重設故障的機件，務求盡快將列車駛到就近的月台停止服務

以便稍後安排事故列車回廠檢查

—

Faulty train at Cheung Sha Wan Station

Major delays on Tsuen Wan Line

ℹ️ Some Tsuen Wan Line trains may terminate, join the line at intermediate stations or have their destinations changed to relieve congestion

Listen to announcements. Empty trains will also be dispatched to ease the crowd

ℹ️ A Tsuen Wan Line train is immoveable near Cheung Sha Wan Station

The train Captain on board is handling the fault as instructed by computers to reach any platforms nearby for taking the train out of service

This incident train will then return to the depot for inspections

ℹ️ 不同車站將實施下列人潮管理措施，確保乘客安全

➡️ metroride.hk/MTRCrowdControl

請預留更多時間候車

—

ℹ️ Crowd management measures will be carried out at different stations for your safety

➡️ metroride.hk/2hlzrHn

Please allow more time to travel

✅ 10:26
之前的有列車故障事件現已處理，荃灣綫的列車服務正逐步恢復

Following faulty train, residue delays on Tsuen Wan Line are ending gradually

港鐵公司就早前荃灣綫受阻的情況，所發之延遲證明書

Delay certificate issued by #MTR for disruptions on Tsuen Wan Line

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html

1530 大學站受工程影響，東鐵綫列車現來往

金鐘 至 火炭，預計 8 分鐘一班
金鐘 至 羅湖，預計 15 分鐘一班
金鐘 至 落馬洲，預計 15 分鐘一班

乘客可於 @Citymapper 應用程式查閱其他交通工具資料，全自動計劃「點對點」行程

📲http://citymapper.com

ℹ️ 部分東鐵綫列車會於中途站停止服務，或改往其他目的地以紓緩擠塞情況，請留意月台及車廂廣播

為盡快疏導乘客，控制中心亦會按實際情況適時加開空車

—

Due to engineering works at University Station, East Rail Line trains serve

Admiralty - Fo Tan, est 8 mins interval

Admiralty - Lo Wu, est 15 mins interval

Admiralty - Lok Ma Chau, est 15 mins interval

Check alternative transport information and re-plan your point to point journey via @Citymapper automatically

📲http://citymapper.com

ℹ️ Some East Rail Line trains may terminate, join the line at intermediate stations or have their destinations changed to relieve congestion

Listen to announcements. Empty trains will also be dispatched to ease the crowd