MTR Service Update
1559 旺角站有乘客發生意外 荃灣綫列車服務顯著受阻，觀塘綫列車服務正常 ℹ️ 緊急服務人員現正護理需要協助的乘客，務求能盡快送院治理 荃灣綫列車現需稍作停留 車務控制中心會同時安排其他列車，於不受影響的範圍內繼續行駛 — Passengers' incident at Mong Kok Station Major delays on Tsuen Wan Line, good service on Kwun Tong Line ℹ️ Emergency services are taking…
1619 旺角站有乘客發生意外
觀塘綫列車服務稍有阻延；
荃灣綫列車服務嚴重受阻，可考慮其他交通工具
ℹ️ 緊急服務人員現正護理需要協助的乘客，務求能盡快送院治理
部分荃灣綫列車會於繼續行程前將稍作停留
ℹ️ 由於有月台上同時有乘客妨礙列車開行
車務控制中心已召喚警方協助，安排該名乘客離開鐵路處所
此前荃灣綫列車需稍作停留
－
Passengers' incident at Mong Kok Station
minor delays on Kwun Tong Line,
severe delays on Tsuen Wan Line
Consider other transport means
ℹ️ Emergency services are taking care of the ill passenger on board for hospital treatment
Services on Tsuen Wan Line are being held for a short while before continuing their journey
ℹ️ Some passengers are also impeding services from departing on the platform
The Operations Control Centre has summoned police assistance to arrange for this person to leave the railway premises
Services on Tsuen Wan Line are being held for a short while before continuing their journey
觀塘綫列車服務稍有阻延；
荃灣綫列車服務嚴重受阻，可考慮其他交通工具
ℹ️ 緊急服務人員現正護理需要協助的乘客，務求能盡快送院治理
部分荃灣綫列車會於繼續行程前將稍作停留
ℹ️ 由於有月台上同時有乘客妨礙列車開行
車務控制中心已召喚警方協助，安排該名乘客離開鐵路處所
此前荃灣綫列車需稍作停留
－
Passengers' incident at Mong Kok Station
minor delays on Kwun Tong Line,
severe delays on Tsuen Wan Line
Consider other transport means
ℹ️ Emergency services are taking care of the ill passenger on board for hospital treatment
Services on Tsuen Wan Line are being held for a short while before continuing their journey
ℹ️ Some passengers are also impeding services from departing on the platform
The Operations Control Centre has summoned police assistance to arrange for this person to leave the railway premises
Services on Tsuen Wan Line are being held for a short while before continuing their journey
🖕1
MTR Service Update
1619 旺角站有乘客發生意外 觀塘綫列車服務稍有阻延； 荃灣綫列車服務嚴重受阻，可考慮其他交通工具 ℹ️ 緊急服務人員現正護理需要協助的乘客，務求能盡快送院治理 部分荃灣綫列車會於繼續行程前將稍作停留 ℹ️ 由於有月台上同時有乘客妨礙列車開行 車務控制中心已召喚警方協助，安排該名乘客離開鐵路處所 此前荃灣綫列車需稍作停留 － Passengers' incident at Mong Kok Station minor delays on Kwun Tong Line, severe…
👥 不同車站將實施下列人潮管理措施，確保乘客安全
➡️ metroride.hk/MTRCrowdControl
請預留更多時間候車
－
👥 Crowd management measures will be carried out at different stations for your safety
➡️ metroride.hk/2hlzrHn
Please allow more time to travel
➡️ metroride.hk/MTRCrowdControl
請預留更多時間候車
－
👥 Crowd management measures will be carried out at different stations for your safety
➡️ metroride.hk/2hlzrHn
Please allow more time to travel
MTR Service Update
1619 旺角站有乘客發生意外 觀塘綫列車服務稍有阻延； 荃灣綫列車服務嚴重受阻，可考慮其他交通工具 ℹ️ 緊急服務人員現正護理需要協助的乘客，務求能盡快送院治理 部分荃灣綫列車會於繼續行程前將稍作停留 ℹ️ 由於有月台上同時有乘客妨礙列車開行 車務控制中心已召喚警方協助，安排該名乘客離開鐵路處所 此前荃灣綫列車需稍作停留 － Passengers' incident at Mong Kok Station minor delays on Kwun Tong Line, severe…
✅ 16:25
之前的有乘客發生意外事件現已處理，觀塘綫、荃灣綫的列車服務正逐步恢復
Following a passenger incident, residue delays on Kwun Tong, Tsuen Wan Lines are ending gradually
之前的有乘客發生意外事件現已處理，觀塘綫、荃灣綫的列車服務正逐步恢復
Following a passenger incident, residue delays on Kwun Tong, Tsuen Wan Lines are ending gradually
MTR Service Update
✅ 16:25 之前的有乘客發生意外事件現已處理，觀塘綫、荃灣綫的列車服務正逐步恢復 Following a passenger incident, residue delays on Kwun Tong, Tsuen Wan Lines are ending gradually
港鐵公司就早前荃灣綫受阻的情況，所發之延遲證明書
Delay certificate issued by #MTR for disruptions on Tsuen Wan Line
⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html
Delay certificate issued by #MTR for disruptions on Tsuen Wan Line
⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html
「政府長者及合資格殘疾人士公共交通票價優惠計劃」（$2 乘車優惠）由 8 月 25 日（星期日）起，
ℹ️ 只適用於樂悠咭及已加註殘疾人士身分的個人八達通
持長者八達通乘搭各行車綫及港鐵巴士，包括 65 歲或以上訪港旅客，可享半價優惠，機場快綫除外
而由 8 月 26 日（星期一）起，
成人遊客全日通 及 小童遊客全日通 售價分別調整為 $75 及 $35，其他使用條款則維持不變
—
Government Public Transport Fare Concession Scheme for the Elderly and Eligible Persons with Disabilities will only be applicable on JoyYou Card and Personalised Octopus with "PwD" status added from 25/Aug (Sun)
ℹ️ Passengers aged 65 or above, including visitors to Hong Kong will enjoy 50% off journeys on all MTR Lines except Airport Express and MTR Buses
From 26/Aug (Mon),
prices of Adult Tourist Day Pass and Child Tourist Day Pass will be adjusted to $75 and $35 respectively with their terms and conditions unchanged
ℹ️ 只適用於樂悠咭及已加註殘疾人士身分的個人八達通
持長者八達通乘搭各行車綫及港鐵巴士，包括 65 歲或以上訪港旅客，可享半價優惠，機場快綫除外
而由 8 月 26 日（星期一）起，
成人遊客全日通 及 小童遊客全日通 售價分別調整為 $75 及 $35，其他使用條款則維持不變
—
Government Public Transport Fare Concession Scheme for the Elderly and Eligible Persons with Disabilities will only be applicable on JoyYou Card and Personalised Octopus with "PwD" status added from 25/Aug (Sun)
ℹ️ Passengers aged 65 or above, including visitors to Hong Kong will enjoy 50% off journeys on all MTR Lines except Airport Express and MTR Buses
From 26/Aug (Mon),
prices of Adult Tourist Day Pass and Child Tourist Day Pass will be adjusted to $75 and $35 respectively with their terms and conditions unchanged
#機場快綫 「早晨專綫」服務嘅收費將由 8 月 26 日（星期一）起，調整至 $25
服務時間及其他條款則維持不變
「早晨專綫」詳情及機場快綫優惠
👉 metroride.hk/CheckFares
#早上繁忙時間有位坐青衣到香港
#可用Citymapper計劃好早晨專綫行程
#同時睇埋列車預計到站時間
#用早晨專綫接駁其他交通工具都十分方便
The ticket price for Airport Express Morning Express will be adjusted to $25 from 26/Aug (Mon)
Service hours, other terms and conditions unchanged
Airport Express Offers
👉 metroride.hk/CheckFares
服務時間及其他條款則維持不變
「早晨專綫」詳情及機場快綫優惠
👉 metroride.hk/CheckFares
#早上繁忙時間有位坐青衣到香港
#可用Citymapper計劃好早晨專綫行程
#同時睇埋列車預計到站時間
#用早晨專綫接駁其他交通工具都十分方便
The ticket price for Airport Express Morning Express will be adjusted to $25 from 26/Aug (Mon)
Service hours, other terms and conditions unchanged
Airport Express Offers
👉 metroride.hk/CheckFares
除機場快綫外嘅各行車綫
由即日起同時接受乘客用實體或者喺手機嘅感應式 Visa 、Mastercard 、UnionPay 付款卡
🟦 用感應式付款，到淺藍色閘機，認住感應式卡嘅標誌
🟨 搭東鐵綫頭等，請喺核准機拍卡
📲 contactless.mtr.com.hk 都會顯示相關交易紀錄
喺車程途中遺失咗感應式付款卡，應盡快到月台或大堂嘅召援專綫，搵車站職員幫手報失 📞
#公共交通收多種付款方式係國際趨勢
#全綫客務中心均能處理電子付款
#目前經尖沙咀尖東轉車會視作獨立車程
#車站便利店可免費借用充電器15分鐘
#乘客稍後可以喺頭等車廂分隔門用感應式卡
All MTR lines (except Airport Express) now accept Visa , Mastercard and Unionpay Contactless cards
🟦 Blue gates and EMV icon for Contactless payment
🟨 Touch validators for East Rail Line 1st class journey
📲 Check transaction records on contactless.mtr.com.hk
Use helplines at platforms or concourse to seek assistance as soon as soon as practical if your Contactless payment card is lost during the trip 📞
由即日起同時接受乘客用實體或者喺手機嘅感應式 Visa 、Mastercard 、UnionPay 付款卡
🟦 用感應式付款，到淺藍色閘機，認住感應式卡嘅標誌
🟨 搭東鐵綫頭等，請喺核准機拍卡
📲 contactless.mtr.com.hk 都會顯示相關交易紀錄
喺車程途中遺失咗感應式付款卡，應盡快到月台或大堂嘅召援專綫，搵車站職員幫手報失 📞
#公共交通收多種付款方式係國際趨勢
#全綫客務中心均能處理電子付款
#目前經尖沙咀尖東轉車會視作獨立車程
#車站便利店可免費借用充電器15分鐘
#乘客稍後可以喺頭等車廂分隔門用感應式卡
All MTR lines (except Airport Express) now accept Visa , Mastercard and Unionpay Contactless cards
🟦 Blue gates and EMV icon for Contactless payment
🟨 Touch validators for East Rail Line 1st class journey
📲 Check transaction records on contactless.mtr.com.hk
Use helplines at platforms or concourse to seek assistance as soon as soon as practical if your Contactless payment card is lost during the trip 📞
MTR Service Update
除機場快綫外嘅各行車綫 由即日起同時接受乘客用實體或者喺手機嘅感應式 Visa 、Mastercard 、UnionPay 付款卡 🟦 用感應式付款，到淺藍色閘機，認住感應式卡嘅標誌 🟨 搭東鐵綫頭等，請喺核准機拍卡 📲 contactless.mtr.com.hk 都會顯示相關交易紀錄 喺車程途中遺失咗感應式付款卡，應盡快到月台或大堂嘅召援專綫，搵車站職員幫手報失 📞 #公共交通收多種付款方式係國際趨勢 #全綫客務中心均能處理電子付款 #目前經尖沙咀尖東轉車會視作獨立車程 #車站便利店可免費借用充電器15分鐘…
車站的閘機於近年陸續同時接受
✅ 車票二維碼
✅ 感應式付款卡
目的是增加出入閘的付款媒介，疏導繁忙車站內售票機、閘機的人流，讓乘客能輕鬆自助乘車
接受二維碼或感應式付款，同樣是世界各地集體運輸的趨勢
－
Gatelines in stations are gradually accepting
✅ Ticket QR
✅ Contactless payment
in recent years
This is to increase payment methods and give passengers a new way to travel, relieving the crowd of ticket vendors and barriers at busier stations. Going Cashless is also the trend in transport networks worldwide
✅ 車票二維碼
✅ 感應式付款卡
目的是增加出入閘的付款媒介，疏導繁忙車站內售票機、閘機的人流，讓乘客能輕鬆自助乘車
接受二維碼或感應式付款，同樣是世界各地集體運輸的趨勢
－
Gatelines in stations are gradually accepting
✅ Ticket QR
✅ Contactless payment
in recent years
This is to increase payment methods and give passengers a new way to travel, relieving the crowd of ticket vendors and barriers at busier stations. Going Cashless is also the trend in transport networks worldwide
👍1
$288 鐵仔 & Friends
全球首款 3D 再造塑膠八達通 配飾 ♻️
8 月 25 日（星期日）起於指定客務中心、 MTR e-Store 及 MTR Mobile 發售
設有「鐵仔」、「機鐵仔」、「高鐵隊長」及「綠鐵 B」四款
每人每款限買兩件，售完即止
MTR e-Store 及 MTR Mobile 選購
➡️ estore.mtr.com.hk
－
$288 "T Chai & Friends"
Recycled plastic 3D Octopus Ornament
on sale at MTR e-Store, MTR Mobile and designated Customer Service Centres from 25/Aug (Sun)
T Chai, K T Chai, Captain Go and Green T Baby versions are available
Maximum two sets per version for each purchase, while stock lasts
Purchase at MTR e-Store and MTR Mobile
➡️ estore.mtr.com.hk
全球首款 3D 再造塑膠八達通 配飾 ♻️
8 月 25 日（星期日）起於指定客務中心、 MTR e-Store 及 MTR Mobile 發售
設有「鐵仔」、「機鐵仔」、「高鐵隊長」及「綠鐵 B」四款
每人每款限買兩件，售完即止
MTR e-Store 及 MTR Mobile 選購
➡️ estore.mtr.com.hk
－
$288 "T Chai & Friends"
Recycled plastic 3D Octopus Ornament
on sale at MTR e-Store, MTR Mobile and designated Customer Service Centres from 25/Aug (Sun)
T Chai, K T Chai, Captain Go and Green T Baby versions are available
Maximum two sets per version for each purchase, while stock lasts
Purchase at MTR e-Store and MTR Mobile
➡️ estore.mtr.com.hk
👍1
MTR Service Update
$288 鐵仔 & Friends 全球首款 3D 再造塑膠八達通 配飾 ♻️ 8 月 25 日（星期日）起於指定客務中心、 MTR e-Store 及 MTR Mobile 發售 設有「鐵仔」、「機鐵仔」、「高鐵隊長」及「綠鐵 B」四款 每人每款限買兩件，售完即止 MTR e-Store 及 MTR Mobile 選購 ➡️ estore.mtr.com.hk － $288 "T Chai & Friends" Recycled plastic 3D Octopus Ornament…
指定客務中心
Designated Customer Service Centres
Designated Customer Service Centres
MTR Service Update
45 週年主題列車將於 8 月 22 日（星期四）14:00 由彩虹站 3 號月台啟航往何文田 🚇 與乘客彼此相伴，回味第一代市區綫地鐵車廂的足跡 列車亦會於 8 月 24 日（星期六） 10:45 至 12:00 在彩虹站 2 號月台展出，之後會抵達觀塘綫沿途各站 🗓 拍攝時請避免影響他人 以及不要將任何物件伸出月台門外🤳 👀 #四卡車廂為第一代列車主題 #另外四卡車廂亦貼有不同故事 #半年與乘客彼此相伴 #車內燈光亦作調整重現昔日風貌 #同時兼顧現時鐵路安全要求 #亦會服務觀塘綫外的行車綫…
45 週年主題列車同樣會於 8 月 25 日（星期日）的全日大部分時間，接載乘客往觀塘綫沿途各站 🚇
The 45 anniversary-themed train will also serve all Kwun Tong Line Stations at most of the time on 25/Aug (Sun) 🚇
The 45 anniversary-themed train will also serve all Kwun Tong Line Stations at most of the time on 25/Aug (Sun) 🚇
1241 九龍塘站有乘客發生意外
觀塘綫列車服務維持正常
東鐵綫列車現來往
金鐘 至 旺角東
大圍 至 羅湖
大圍 至 落馬洲
乘客可使用 @Citymapper 重新計劃「點對點」行程，或考慮其他交通工具
📲 http://citymapper.com
—
Due to passengers' incident at Kowloon Tong Station
Good service on Kwun Tong Line
East Rail Line trains serve
Admiralty - Mong Kok East
Tai Wai - Lo Wu
Tai Wai - Lok Ma Chau
Consider other transport or re-plan your point-to-point journey @Citymapper
📲 http://citymapper.com
觀塘綫列車服務維持正常
東鐵綫列車現來往
金鐘 至 旺角東
大圍 至 羅湖
大圍 至 落馬洲
乘客可使用 @Citymapper 重新計劃「點對點」行程，或考慮其他交通工具
📲 http://citymapper.com
—
Due to passengers' incident at Kowloon Tong Station
Good service on Kwun Tong Line
East Rail Line trains serve
Admiralty - Mong Kok East
Tai Wai - Lo Wu
Tai Wai - Lok Ma Chau
Consider other transport or re-plan your point-to-point journey @Citymapper
📲 http://citymapper.com
MTR Service Update
1241 九龍塘站有乘客發生意外 觀塘綫列車服務維持正常 東鐵綫列車現來往 金鐘 至 旺角東 大圍 至 羅湖 大圍 至 落馬洲 乘客可使用 @Citymapper 重新計劃「點對點」行程，或考慮其他交通工具 📲 http://citymapper.com — Due to passengers' incident at Kowloon Tong Station Good service on Kwun Tong Line East Rail Line trains serve Admiralty…
⏳ 車務控制中心正安排緊急服務人員到場，同時與車站職員協調處理事故
各班東鐵綫列車將駛到合適的月台，讓乘客轉乘其他交通工具
列車到站後將稍作停留，並預計會於 15 分鐘後繼續行程
－
⏳ The operations control is summoning emergency services to the scene and working with station staff
East Rail Line services will now berth at suitable platforms for you to use other transport
They will then be held and estimated to continue the journey 15 mins afterwards
各班東鐵綫列車將駛到合適的月台，讓乘客轉乘其他交通工具
列車到站後將稍作停留，並預計會於 15 分鐘後繼續行程
－
⏳ The operations control is summoning emergency services to the scene and working with station staff
East Rail Line services will now berth at suitable platforms for you to use other transport
They will then be held and estimated to continue the journey 15 mins afterwards
MTR Service Update
⏳ 車務控制中心正安排緊急服務人員到場，同時與車站職員協調處理事故 各班東鐵綫列車將駛到合適的月台，讓乘客轉乘其他交通工具 列車到站後將稍作停留，並預計會於 15 分鐘後繼續行程 － ⏳ The operations control is summoning emergency services to the scene and working with station staff East Rail Line services will now berth at suitable platforms…
1258 九龍塘站有乘客發生意外，東鐵綫列車現來往
金鐘 至 旺角東，預計 10 分鐘一班
大圍 至 羅湖，預計 10 分鐘一班
大埔墟 至 落馬洲，預計 15 分鐘一班
乘客可使用 Citymapper 重新計劃「點對點」行程，或考慮其他交通工具
📲 http://citymapper.com
ℹ️ 部分東鐵綫列車會於抵站後停止服務，或改往其他目的地以紓緩擠塞情況
請留意廣播或資訊螢幕的告示
車務控制中心會適時加開空車疏導人流
－
Due to passengers' incident at Kowloon Tong Station, East Rail Line trains serve
Admiralty - Mong Kok East, est 10 mins interval
Tai Wai - Lo Wu, est 10 mins interval
Tai Po Market - Lok Ma Chau, est 15 mins interval
Consider other transport or re-plan your point-to-point journey Citymapper
📲 http://citymapper.com
ℹ️ Some services on East Rail Line may terminate or change destinations at short notice to ease congestion
Listen to announcements and check info screens
The Control Centre will also dispatch empty trains once necessary to relieve the crowd
金鐘 至 旺角東，預計 10 分鐘一班
大圍 至 羅湖，預計 10 分鐘一班
大埔墟 至 落馬洲，預計 15 分鐘一班
乘客可使用 Citymapper 重新計劃「點對點」行程，或考慮其他交通工具
📲 http://citymapper.com
ℹ️ 部分東鐵綫列車會於抵站後停止服務，或改往其他目的地以紓緩擠塞情況
請留意廣播或資訊螢幕的告示
車務控制中心會適時加開空車疏導人流
－
Due to passengers' incident at Kowloon Tong Station, East Rail Line trains serve
Admiralty - Mong Kok East, est 10 mins interval
Tai Wai - Lo Wu, est 10 mins interval
Tai Po Market - Lok Ma Chau, est 15 mins interval
Consider other transport or re-plan your point-to-point journey Citymapper
📲 http://citymapper.com
ℹ️ Some services on East Rail Line may terminate or change destinations at short notice to ease congestion
Listen to announcements and check info screens
The Control Centre will also dispatch empty trains once necessary to relieve the crowd
MTR Service Update
1258 九龍塘站有乘客發生意外，東鐵綫列車現來往 金鐘 至 旺角東，預計 10 分鐘一班 大圍 至 羅湖，預計 10 分鐘一班 大埔墟 至 落馬洲，預計 15 分鐘一班 乘客可使用 Citymapper 重新計劃「點對點」行程，或考慮其他交通工具 📲 http://citymapper.com ℹ️ 部分東鐵綫列車會於抵站後停止服務，或改往其他目的地以紓緩擠塞情況 請留意廣播或資訊螢幕的告示 車務控制中心會適時加開空車疏導人流 － Due to passengers' incident at…
👥 不同車站將實施下列人潮管理措施，確保乘客安全
➡️ metroride.hk/MTRCrowdControl
請預留更多時間候車
－
👥 Crowd management measures will be carried out at different stations for your safety
➡️ metroride.hk/2hlzrHn
Please allow more time to travel
➡️ metroride.hk/MTRCrowdControl
請預留更多時間候車
－
👥 Crowd management measures will be carried out at different stations for your safety
➡️ metroride.hk/2hlzrHn
Please allow more time to travel
MTR Service Update
1258 九龍塘站有乘客發生意外，東鐵綫列車現來往 金鐘 至 旺角東，預計 10 分鐘一班 大圍 至 羅湖，預計 10 分鐘一班 大埔墟 至 落馬洲，預計 15 分鐘一班 乘客可使用 Citymapper 重新計劃「點對點」行程，或考慮其他交通工具 📲 http://citymapper.com ℹ️ 部分東鐵綫列車會於抵站後停止服務，或改往其他目的地以紓緩擠塞情況 請留意廣播或資訊螢幕的告示 車務控制中心會適時加開空車疏導人流 － Due to passengers' incident at…
ℹ️ 緊急服務人員仍於九龍塘站處理事故
按以往經驗，中斷的列車服務預計需要多 45 至 60 分鐘後恢復
多謝各位的體諒和理解
－
Emergency services are still attending the incident at Kowloon Tong
By experience, it is estimated that curtailed section(s) will need 45 – 60 more mins to resume
Thank you for your patience and understanding
按以往經驗，中斷的列車服務預計需要多 45 至 60 分鐘後恢復
多謝各位的體諒和理解
－
Emergency services are still attending the incident at Kowloon Tong
By experience, it is estimated that curtailed section(s) will need 45 – 60 more mins to resume
Thank you for your patience and understanding