Random sound stutter on new MSI Raider 18 5080 laptop

I really need some help. I purchased the device a few days ago, but I’ve been experiencing several sound issues. When the problem occurs, the system freezes for a split second. It happens randomly, completely randomly, so it’s hard to capture, but it usually occurs when there’s any audio playing in a video game.

I found this video online, and it describes exactly what I’m experiencing: https://youtu.be/VKdAkwiIbxo

I have tried reinstalling windows using MSI recovery, updated all drivers and newest BIOS, it still happens. Is it a defect and I should RMA?

Latencymon also reports crazy latency, although I’m not sure if it related at all.

https://preview.redd.it/wn99ad2it85g1.png?width=2952&format=png&auto=webp&s=85c5495e3f75f82a6617b0dfcaf22c63a538645a






https://redd.it/1pea5ed
@MSILaptops

Katana 17 B13VFK cpu stuck at ≈ 1.8ghz

The CPU is a 13th gen i7-13620H, with a base clock of 2.40ghz and turbo at 4.9ghz but no matter what I do I cannot get it to go past about 1.8ghz. I'm using HWiNFO64 to check the P cores clock and the and it never even goes above 2ghz on any of the cores. So thats not even the base clock speed? I've tried disabling Intel tuning- my PL1 and PL2 dynamic show 85w and 140w but the CPU package power only shows about 13w at most. The cpu is at 60c normally and 67-72c under heavy load. I've tried everything related to MSI extreme performance too.

This is really frustrating, I just want to use my CPU that I paid for, not just 1/4 of it's power. The fans are super powerful and I also have a cooling pad for my laptop as well so I'm not really concerned that it would be overheating or thermal throttling. But I am hesitant to change anything in the BIOS without fully knowing what I'm doing. Any advice is greatly appreciated.

https://redd.it/1pedkvm
@MSILaptops

Katana 17 3050 i7-11800h display upgrade
https://redd.it/1pefd9j
@MSILaptops

Is this stuck or a dead pixel
https://redd.it/1peki7y
@MSILaptops

Is this stuck or a dead pixel
https://redd.it/1pekhnc
@MSILaptops

Msi laptop can't detect 5g wifi from my house all of a sudden.



https://redd.it/1penqbg
@MSILaptops

GF63 Thin overheating constantly

I own a GF63 thin (as the noscript says), but one thing I have common issues with is the heating, no matter how I arrange it, no matter what cooling settings I put, it always crawls its way up to 95C on the cpu and shuts off.
It pisses me off alot given its a $1000 Laptop, and yet I cant even load TF2 for more than 15 minutes without it overheating.

Does anyone know how I could make it overheat less? I'm not very smart with computers, so sorry in advance.

https://redd.it/1peqpwj
@MSILaptops

Can you help me about my fan's speed

https://preview.redd.it/2kg7oslq3d5g1.png?width=1960&format=png&auto=webp&s=0c87ae2bc3da45da0a4eee97b387a0def07eaca8

Guys, I normally use this feature on auto, but my CPU goes up to 90 degrees and sometimes the system shuts down by itself because it gets too hot. What settings can I use to reduce the temperatures? I’d appreciate any help.

Cpu : Intel Core i9-14900HX

Gpu : NVIDIA GeForce RTX 4070

https://redd.it/1peronc
@MSILaptops

Help MSI Stealth GS66 12UH Thunderbolt port not working anymore

Hi all!

So, since approx. 2 weeks ago, the Thunderbolt connection of my MSI Stealth GS66 12UH has suddenly stopped working, and I am suspecting a software update somewhere being the culprit of all of this.

The reason why I suspect it's not hardware-related is that right after an EC Reset, the Thunderbolt device I'm connecting suddenly works again for that one small moment... until the laptop starts again. Then it doesn't connect anymore.

So I've contacted MSI about it, and they're not blaming their BIOS, because in their environment and internal tests it's going fine.

So now I'm here, making a post on Reddit, asking you guys what could be the cause of this sudden behaviour of my laptop's Thunderbolt port and hoping someone knows how to troubleshoot this.

Some necessary information

I have the latest BIOS version from MSI for my laptop.
The Thunderbolt devices I'm testing with are the Anker 737 Power Bank (PowerCore 24K) and the Dell Universal Dock. (UD22 Dockingstation)
I have fully updated Windows 11.
I have completely wiped my laptop to the MSI factory settings.

Thank you!

https://redd.it/1pes4a5
@MSILaptops

Trackpad not clicking brand new MSI Katana HX I9 14900 / 5070 (Fix included in post)

So... I recently purchased a brand new MSI Katana MSI Katana HX I9 14900 / 5070 with a stock 512gb ssd / 16gb (2x8) laptop.

I upgraded the ram from 16gb to 64gb and upgraded the SSD from 512gb to 4tb.

Sometime today I log on to my laptop to play a game and I notice the trackpad is tracking but the click isnt working.


Things I tried

* FN + F4 (disable trackpad)

* Windows update

* Installed / reinstalled trackpad drivers

* Updated bios



I noticed the trackpad wasnt clicking in the bios as well, which means that its not driver based.


I decided to put the original ram and original ssd back in and take it bck to the store for a refund. After I took the bottom case off the trackpad started clicking....


I put the bottom case back on and tigtened the screws and ....no click.

... I thought surely its not this... so I loosened the screws on the bottom of the case near the trackpad and VOILA ... trackpad clicks as per usual.


So... after I dug deeper i realised the bottom case wasnt clicked in properly (bottom case needs to be clicked in hard) and then the screws can be tighened as per normal.


Hopefully this helps someone who I is in a similar situation.

https://redd.it/1peuglq
@MSILaptops

Throttlestop

When I use throttlestop on my MSI gf65 i5 rtx3060 I'm not noticing much different temps. am I doing it wrong or something. I have it set to -132 on both cache and core

https://redd.it/1perrc0
@MSILaptops

Msi gf65 thin 10ue (3060) thermal pads thickness?

I've searched online and came across different answers. Seemed inconsistent, some said 1mm + 1.5mm and others 1mm + 2mm. So I'm just confused. I would prefer thermal pads over putty, just preference. Thanks in advance.

https://redd.it/1pf22id
@MSILaptops

Is MSI thin 15 good?

I'm planning to buy msi thin 15 as it is cheaper than other gaming laptop. I5 12450 with rtx 305. Need your honest opinion. Thank you!

https://redd.it/1pf26pt
@MSILaptops

I can’t play online games with my internet even though the Wi-Fi works

Hello, for some time now I haven’t been able to play online games on my laptop, such as Overwatch or Minecraft. As soon as I connect, I’m immediately disconnected, then I manage to reconnect for a few seconds before being disconnected again, and this keeps repeating. However, Google, Spotify and downloads work perfectly.

Here’s what I know so far:

It’s not an Ethernet cable issue (I’ve tried two different cables).

It’s not a Wi-Fi issue either, because even when I use connection sharing from my boyfriend’s PC connected to the same Wi-Fi, the result is the same (and his PC connects to the Wi-Fi and plays games without any problem).

When I try sharing my phone’s mobile data, everything works fine but I would prefer to use the wifi of our apartement.

I think it might be a problem with my network card (Intel(R) Wi-Fi AX201 160MHz) or my laptop, but I don’t know what to do since It is already up to date, same for my other devices.

https://redd.it/1pf6a5k
@MSILaptops

Was trying to add M.2 to my Vector A16 HX, and I can’t figure out how to install it
https://redd.it/1pf7ysy
@MSILaptops

Trackpad not clicking brand new MSI Katana HX I9 14900 / 5070 (Fix included in post)

So... I recently purchased a brand new MSI Katana MSI Katana HX I9 14900 / 5070 with a stock 512gb ssd / 16gb (2x8) laptop.

I upgraded the ram from 16gb to 64gb and upgraded the SSD from 512gb to 4tb.

Sometime today I log on to my laptop to play a game and I notice the trackpad is tracking but the click isnt working.

Things I tried

* FN + F4 (disable trackpad)

* Windows update

* Installed / reinstalled trackpad drivers

* Updated bios

I noticed the trackpad wasnt clicking in the bios as well, which means that its not driver based.

I decided to put the original ram and original ssd back in and take it bck to the store for a refund. After I took the bottom case off the trackpad started clicking....

I put the bottom case back on and tigtened the screws and ....no click.

... I thought surely its not this... so I loosened the screws on the bottom of the case near the trackpad and VOILA ... trackpad clicks as per usual.

So... after I dug deeper i realised the bottom case wasnt clicked in properly (bottom case needs to be clicked in hard) and then the screws can be tighened as per normal.

Hopefully this helps someone who I is in a similar situation.

https://redd.it/1pf90yt
@MSILaptops

My MSI GF65 Thin recently decided that half of the keys should stop working. Any known fixes? More info inside

I’ve gone into BIOS and confirmed those keys do not work inside of it. Tried updating everything I can. Happened around the time I enabled the F6 key (camera) for the first time, but I’m unsure if they’re related. Is there anything I can do short of sending it to a shop to be repaired?

https://redd.it/1pf7o80
@MSILaptops

My laptop won't shut down.

What the noscript says, whenever I use the "shut down pc" option it just doesnt shut down. The screen goed out and so do the keyboard Lights, but the White Power button light stays on and the fans keep spinning.

Is this a known issue?

https://redd.it/1pf7i7i
@MSILaptops

Msi Thin 15

Ive had one for about 1.5 years but when i try to open any game even low end the fans get super loud. I tried playing pvz gw2 and my laptop burned my leg a bit.

https://redd.it/1pf7ajk
@MSILaptops

Old GL75 Leopard 10SDK don’t know how to fix it
https://redd.it/1pffsap
@MSILaptops

My MSI Alpha 15 is slowly dying

I’ve had my MSI laptop for over 2 years. In the first year I only had a microphone issue. In the second year, one of the fans failed and I got it replaced, and everything was fine. A month ago, while playing GTA V with RTX on, the power went out. I shut the laptop down properly afterward, but the next morning it started acting weird it would turn on, then shut down even on minimal load or before login, and wouldn’t boot again for a while. Multiple repair shops suggested replacing the RAM without checking the laptop, but I wanted a proper diagnosis. One shop said it was an IC issue and claimed to fix it, but the problem came back. MSI’s service center said the motherboard needed replacement. Finally, an independent technician said my CPU might be weak as it was getting low voltage and one of the fans wasn’t spinning at low load but strangely, after his diagnosis, the laptop started working again and hasn’t shut down since. However, over time different components have been failing: first the mic, then some keyboard keys, then high CPU temps (80°C during simple tasks), and now one USB port stopped working. I’ve always taken good care of the laptop, so I’m confused and frustrated. Based on these symptoms, what should I do next?
( i mainly use my laptop with externals including an external monitor )
Tldr: Laptop components are breaking down randomly after 2 years of use

https://redd.it/1pfh9bb
@MSILaptops